Slaesforce FAQ

how to create a console salesforce

by Dr. Darryl Collins Published 2 years ago Updated 2 years ago
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Each console is a custom app that users select from the Lightning Platform app menu. The number of console apps you can create is based on your Salesforce org’s custom app limits. From Setup, enter Apps in the Quick Find box, then select Apps, then click Next. Click New, select Console, and click Next.

The number of console apps you can create is based on your Salesforce org's custom app limits.
  1. From Setup, enter Apps in the Quick Find box, then select Apps, then click Next.
  2. Click New, select Console , and click Next. ...
  3. Type a label for the app, then click Next. ...
  4. Optionally, add a custom logo.

Full Answer

How do I create a Service Console in Salesforce?

How do I create a service console in Salesforce? 1 From Setup, enter Apps in the Quick Find box, then select Apps, then click Next. 2 Click New, select Console , and click Next. 3 Type a label for the app, then click Next. 4 Optionally, add a custom logo.

How do I create a console app in Salesforce Lightning?

Each console is a custom app that users select from the Lightning Platform app menu. The number of console apps you can create is based on your Salesforce org’s custom app limits. 1. From Setup, enter Apps in the Quick Find box, then select Apps, then click Next.

How do I edit a Salesforce classic console app?

Customization Limitations Note: To edit a Salesforce Classic console app, you must be in Salesforce Classic. From Setup, enter Apps in the Quick Find box, then select Apps and click Edit next to your console app. You can’t upgrade a Salesforce Classic console app to Lightning Experience.

How many console apps can I create in Salesforce?

The number of console apps you can create is based on your Salesforce org’s custom app limits. 1. From Setup, enter Apps in the Quick Find box, then select Apps, then click Next.

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How do I create a console in Salesforce lightning?

On the App Options page, select Console navigation. If you want to use Lightning Service Setup, select Include Service Setup. On the Utility Bar page, add any utilities that you want your console users to work with. On the Select Items page, add the items you want to include in the console app.

How do I create a sales console in Salesforce?

To have the console for sales enabled for your Salesforce org, contact Salesforce.Customize highlight panels for all objects and turn them on.By default, your org has the “Sales Console User” permission set license. ... Assign the Salesforce Console User Permission Set to Sales Console Users.Optionally, for sales reps:More items...

How do I enable console in Salesforce?

To enable the service console:On the Salesforce Setup page, navigate to Administer > Manage Users > Users.Click the Edit link for the desired user.Select the Service Cloud User checkbox; then click Save. ... In the Search box, search for Apps and click on the Apps link.Select the Console option and then click Next.More items...•

What is a Salesforce console?

The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud, an application devoted to customer service, support and customer experience. With a unified console, agents can view all relevant customer information related to a customer case, or customer support incident.

What is service console?

The Service Console is a standard Salesforce Lightning console app that meets all your service needs. You can customize this app to make it your own.

What is Lightning console user?

Lightning Console User. Ability to access and work with Lightning console apps. Users can access the apps from the Lightning Experience App Launcher. Create and assign the permission set to one or more Salesforce Platform users. You can assign the permission set either one at a time or in bulk.

How do I access the developer console in Salesforce?

To open the Developer Console from Salesforce Classic:Click Your Name .Click Developer Console.

What is the difference between console app and custom app in Salesforce?

A custom application is a collection of tabs, objects etc that function together to solve a particular problem. A console application uses a specific Salesforce UI - the console. Console applications are intended to enhance productivity by allowing everything to be done from a single, tabbed, screen.

How do I change the console layout in Salesforce?

From the console layouts list page, accessed in Setup by entering Console Layouts in the Quick Find box, then selecting Console Layouts, you can:Click New to create layouts.Click Edit to modify a layout.Click Del to delete a layout.Click Console Layout Assignment to assign console layouts to profiles.

How do I add a console tab in Salesforce?

Console Tab in SalesforceClick Your Name --> Setup --> Customize --> Agents Console --> Console Layouts.Click "New Button" to create a Console Layout.Enter the layout name and click "Save" button.Open the Console Layout and click "Edit" button in Selected List Views.More items...

What is admin console in Salesforce?

All Salesforce Anywhere (Quip) paid sites have admin consoles with assigned administrators. Managing site members. The Admin Console can be navigated from the left-hand side bar of the console. Select Site Members to take action on member-related tasks.

Follow Along with Trail Together

Want to follow along with an instructor as you work through this step? Take a look at this video, part of the Trail Together series on Trailhead Live.

Add a Controller to the Component

Create a controller for the notificationConsole component by clicking Controller on the right-hand side of the Developer Console.

Add a Helper to the Component

Create a helper for the notificationConsole component by clicking Helper on the right-hand side of the Developer Console.

Style the Component

Create a style sheet for the notificationConsole component by clicking Style on the right-hand side of the Developer Console.

Deploy a Lightning Console App

From Setup, enter App Manager in the Quick Find box, then select App Manager.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

What is a developer console?

What Is the Developer Console? The Developer Console is an integrated development environment (more typically called an IDE) where you can create, debug, and test apps in your org. It’s your one-stop solution for a variety of development tasks.

What is the main pane in the developer console?

When you open the Developer Console for the first time, you see something like this. The main pane (1) is the source code editor , where you can write, view, and modify your code. The tabs pane (2) is where you can view logs, errors, and other information, and write queries to interact with the records in your org.

How many workspaces can you create in a project?

You can create two workspaces, each of which contains only the resources relevant to the project. Workspaces reduce clutter and make it easier to navigate between different resources. When you use the Developer Console for the first time, you see the default workspace. Setting up your own workspace is easy.

Can Lightning web components be developed in the Developer Console?

Lightning web components and Aura components can coexist and interoperate on a page. This content covers Aura components. You can’t develop Lightning web components in the Developer Console.

Does the Developer Console have conflict resolution?

The Developer Console doesn’t have version control or conflict resolution. To avoid overwriting other people’s code, be careful when you use the Developer Console in orgs that you share with your teammates.

How to edit Salesforce Classic?

Note: To edit a Salesforce Classic console app, you must be in Salesforce Classic. From Setup, enter Apps in the QuickFind box, then select Apps and click Edit next to your console app.

How many tabs are there in the console?

Each console displays one navigation tab. Your administrator determines the list of objects you can choose from a navigation tab, butif it’s turned on for you, you can click Customize My Tabs to hide, display, and organize the objects.

What is a subtab in Salesforce?

(1) A primary tab is the main item to work on, such as an account. (2) A subtab is a related item on a primary tab, such as an account’scontact. Salesforce doesn't limit the number of tabs you can display.

Can you turn on knowledge in Salesforce?

If Salesforce Knowledge is set up, you can turn on the Knowledge sidebar so that users working oncases can automatically see relevant knowledge articles that can help them close cases faster.

Can admins save session in Salesforce?

Administrators can save user sessions so that when you close your browser or log out of Salesforce,you can quickly return to what you were working on when you log in again.

Can you add history to Salesforce footer?

If a console is set up, you can add the History component to the footer so that users can quicklyaccess recent primary tabs or bookmarks without having to search Salesforce.

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