Slaesforce FAQ

how to create a customer community user in salesforce

by Rey Walsh Published 2 years ago Updated 2 years ago
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Create a community User:

  • Create a contact under an Account. ...
  • The A ccount that the new contact is associated with must have an account owner that is assigned a role. ...
  • On the contact detail page, click Manage External User, then Enable Partner User or Customer User.
  • Select the Partner Community user / Customer Community user license.
  • Select the appropriate profile. ...

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Create Community User Profile
  1. From Setup, in the Quick Find box, enter Profiles , then select Profiles.
  2. On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile.

Full Answer

How to setup Salesforce community?

  • Click Preferences.
  • Check the following boxes: General Show nicknames Give access to public API requests on Chatter Show all settings in Workspaces Experience Management Allow members to flag content Enable setup and ...
  • Uncheck the following boxes: General Enable direct messages Experience Management Show number of people discussing suggested topics

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How do I create a new user on Salesforce?

  • Enter First name, last name, Alias, Email address.
  • Now Assign a Role to the user.
  • Now assign user license to the new user.
  • Assign a profile to the user.
  • Now select generate passwords and notify user via email.
  • Click on Save button.
  • A verification email will be sent to the Email.

How many user we create in Salesforce?

Users can have only one profile but, depending on the Salesforce edition, they can have multiple permission sets. You can assign permission sets to various types of users, regardless of their profiles. Create permission sets to grant access among logical groupings of users, regardless of their primary job function.

Who can create the users in Salesforce?

Step One: Add New User

  • From Setup, enter Users in the Quick Find box, then select Users.
  • Click New User to add a single user or click Add Multiple Users to add up to 10 users at a time.
  • Enter each user’s name, email address, and a unique username in the form of an email address. ...

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How do I make a contact a community user?

Customer Community User Create a contact related to this account and name it 'Customer Contact'. On the contact record, click on the 'Enable Customer User' button. Fill the user record information and click on 'Save'. You will receive an email to set your password.

What is a community user in Salesforce?

Salesforce licensing for external community users comes in basically three main editions: Customer, Partner and Lightning External. Within each edition, there are two types: Member-Based and Login-Based. Tip: think of the three editions as level of access and the types as how often the community will be used.

How do I enable customer communities in Salesforce?

Enable and Create Community in Salesforce Lightning | Getting start with CommunitiesClick Settings icon and select Setup.Type Communities in the Quick Find box, then select Communities Settings.Select Enable communities.Enter a unique name to be used as your domain name and click Check Availability.More items...•

How do I enable a customer/user in Salesforce?

On the contact detail page, click the actions dropdown and select Enable Partner User or Enable Customer User. This option creates a user record in your Salesforce org with some details prepopulated from the contact record.

How do I create a community user and login in Salesforce?

Create Community User ProfileFrom Setup, in the Quick Find box, enter Profiles , then select Profiles.On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile.More items...

Can community user create account?

Community Users who have the Customer Community Plus license are allowed to create accounts.

How do I enable community?

0:060:59How To Enable The 'Community' Tab On YouTube In Under 1 Minute!YouTubeStart of suggested clipEnd of suggested clipTab at the end of 2017. And youtube put in the community tab right there where you can postMoreTab at the end of 2017. And youtube put in the community tab right there where you can post questions gifs images polls to your subscribers sub box on their phone.

How do I create a new community page?

Open Pages Menu, and at the end of the list click “+ New Page”.And now you have a choice, whether to choose a standard or an object page. ... From the list of objects, choose one which data you want to show in your community. ... Click “Create” and you get three new pages at one moment. ... Publish your changes.More items...

How do I add a community URL in Salesforce?

Map the Custom Domain to your CommunityIn your Salesforce Org, click on Setup.Under "Administration," click Domain Management | then click Domains.Click on the domain that you added.Click New Custom URL. You should be redirected to the Custom URL Edit screen. Select here your community site and Keep path as it is.

How do I create a community user in Apex?

We can create community users using CRM admin but when we support self registration with custom logic then we have to use Apex classes....Portal User Creation For Business Account:Create User Role.Create Business Account with above role.Create Contact for Business Account.Create Portal User with ContactId.

How many community users we can create in Salesforce?

You'll need to add an account. This should be a generic account for all of your customer community users. Each account can have a maximum of 10,000 customer community user contacts living under it.

How do I find a community user in Salesforce?

One way is to get the profile name with the help of profile ID userinfo. getProfileid() . Then you can check the profile name whether it is Community User or Portal User.

Overview

When we create a community, we usually forget to test the functionality with right user so we log in to community as a system administrator because either we put off the problem or our lack of Salesforce community experience (that happened to me in the past). This post shows how to create these community users and log in as them.

Unauthenticated Users

If you have a public community page which the users do not have to log in, go to

Published by Ignacio Sarmiento Losada

I am a Senior Salesforce Developer based in London who tries his best to share Salesforce knowledge. Visit my Linkdin: https://www.linkedin.com/in/ignacio-sarmiento-losada-78049b90/ View all posts by Ignacio Sarmiento Losada

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Overview

Customer Community User

  • Create a new account and name it ‘Customer Account’. Create a contact related to this account and name it ‘Customer Contact’. On the contact record, click on the ‘Enable Customer User’ button. Fill the user record information and click on ‘Save’. You will receive an email to set your password. If you want to log in as a community user from Salesfor...
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Partner Community User

  • Create a new account and call it ‘Partner Account’. On the contact record, click on the ‘Enable as Partner’ button. Create a contact related to this account and name it ‘Partner Contact’. On the contact record, click on the ‘Enable Partner User’ button. Fill the user record information and click on ‘Save’. You will receive an email to set your password. If you want to log in as a community us…
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Unauthenticated Users

  • If you have a public community page which the users do not have to log in, go to Setup -> All Communities -> Copy your community url I suggest to paste the url in an incognito window to verify you are not log in as any user. Check on the top left you are not log in. You should see ‘LOGIN’ instead of an username.
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