Slaesforce FAQ

how to create a document repository in salesforce lightning

by Americo Kub Published 2 years ago Updated 2 years ago
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You can begin using Folders from within Lightning Experience by navigating to the Files Tab and selecting your desired Library from the menu options on the left hand side. From within the desired Library click the "New Folder" button. You will see a window where you can enter Folder Name. Please enter the desired name and click Save.

Full Answer

Can I create custom Record pages in Salesforce lightning experience?

However, unlike the Home page, custom record pages are not only supported in Lightning Experience on desktop but also in the Salesforce mobile app. We’re going to create a record page using a template, then check out how it looks on a desktop and on a phone.

Is document management available in Salesforce Lightning?

Surprisingly, no. Document management is not yet available in Lightning. To access and share documents, you have to switch back to Salesforce Classic. This makes users either combat irritation while juggling Salesforce instances to perform routine tasks (access email templates or edit the letterhead) or abandon Lightning altogether.

Can I create and manage folders from the Lightning Experience Files tab?

Note: It's only possible to create and maintain Folders from within the Lightning Experience Files Tab. Folders are visible in the Salesforce Classic Files Tab however, it's not possible to manage the folders or move Files into them from within Classic.

How to enable folders in libraries in Salesforce?

Note To enable folders in a library, you need the “Manage Salesforce CRM Content” permission. Verify that you’re both a member of the library and have Library Administrator permission. You can also use SOAP API to enable folders in libraries. In libraries with more than 5,000 files, you can’t enable folders.

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Can Salesforce be used for document storage?

Yes, you can use Salesforce Data Loader to add multiple links and documents, as well as update documents with the same ID in Salesforce CRM Content libraries.

How do I create a new document library in Salesforce?

Step 1: Create a New Library. From the My Libraries section of the Libraries tab home page, click New. ... Step 2: Add Library Members. On the Libraries tab, click the library name if the library isn't already open. ... Step 3: Assign Library Permissions to Members.

How do I create a document in Salesforce lightning?

Required EditionsFrom a Lightning page, click. , and select New Document.Add content to your new document. ... By default, your document is saved to your Private folder in Quip and to the Quip section in the Files tab. ... To link your document to record, select an object type, then enter a record name. ... Save the action.

Where do you store documents in Salesforce?

You can store documents and images on the Documents tab without attaching them to records. You can then use these items in your Salesforce org, such as when creating an email template. Searching returns a list of documents that match all your search terms.

Where is the document tab in Salesforce lightning?

Clicking on the Documents tab displays the documents home page. Note If the Documents tab is not visible, you can customize your display to show it. Under Find a Document, enter keywords to search for a document. In the Document Folders section, select a folder to view all the documents contained in that folder.

Does Salesforce have a document library?

Each document that is stored in the document library resides in a folder. The folder's attributes determine the accessibility of the folder and the documents within it.

How do I access documents in Salesforce lightning?

Documents. Documents aren't available in Lightning Experience. To use documents in Lightning Experience, export them in your weekly export or using Data Loader. Then upload them into Lightning Experience as Salesforce Files.

How do I add a document tab in Salesforce?

To upload new document in salesforce go to all Tabs | Documents | New.Enter Details like document name.Unique name will be auto generated based on document name.Select the folder to which the document is to be stored.Enter description.Now browse for the file to upload.Click on Save button.

How do I create a Word document in Salesforce?

To generate a Word document with a Form submission, you will need to set different options in the Tool's Dashboard. The user interfaces may seem different in Tools but work in the same manner. In most cases, the Tool you are using for Salesforce Integration also allows creating online Forms.

How do I organize files in Salesforce?

On the Files tab, organize and access your files. Browse, search, and share external files right from Salesforce. Store files without attaching them to records. Organize, share, search, and manage all types of files within your organization.

What is the difference between files and attachments in Salesforce?

Files need to upload, store, find, follow, share, and collaborate on Salesforce files in the cloud. Attach files to records from the Attachments related list on selected detail pages. We can upload a file and store it privately until you're ready to share it. We can share the files with groups, users, etc.

Where are PDF stored in Salesforce?

The PDF's are being stored in Salesforces' Documents section in a folder.

Why Do I Need Document Management in Salesforce?

As previously mentioned, the plethora of different systems within a company means documents can be created in many places. By using a document management system (DMS), users ensure consistent access to all documents across different user groups and systems.

Native Document Features in Salesforce

Salesforce already has a number of different areas in which documents can be managed. These include:

Third-party Salesforce Document Solutions

Salesforce already offers users a number of ways to work with documents. However, organizing your document storage or arranging access for external parties is often difficult. That’s why there are a number of third-party plugins that make it much easier to manage documents than in the standard edition of Salesforce.

Which Solution Should I Choose?

The question you need to ask yourself now is this: what do I want to achieve with document management in Salesforce? If the goal is simply to store the files somewhere else to reduce the need for storage in Salesforce (or something very similar), then the S3 storage apps offered by some providers will suffice.

What is Salesforce Knowledge?

Salesforce Knowledge is a corporate knowledge base builder. It allows creating, searching for, editing and organizing knowledge articles in libraries, as well as sharing them with both employees and external world via a web portal (customer portal, partner portal, etc.).

What is Salesforce CRM Content?

Salesforce CRM Content allows classifying documents by multiple criteria and tagging them to simplify document searching. A powerful search engine looks through both the file text and its properties (title, description, tags), supports multiple filters for sorting out search results and brings search reports with a needed level of detail.

What is Quip in Salesforce?

Alternatively, you can enable Quip, a paid productivity suite that combines management and rich collaboration capabilities (task lists, team chat, in-document chat, spreadsheets, and, most important, unlimited storage in Quip). Quip natively integrates with Salesforce tools, including Chatter and Files Home.

How does Salesforce chatter work?

In Salesforce, users can share and discuss docs using Chatter – a free feed-based communication module. Chatter can recommend relevant content and people based on user interests, as well as notify about user mentioning. Groups allow sharing files both in restricted and public modes. The tool can be used to exchange documents with external users as well, though with some limitations. Chatter is available both in Classic and Lightning Experience.

What is document management?

Document management is one of such crucial needs as documents accompany every stage of the sales cycle. Users expect their CRM to be more than a document repository. They need to manage contract approval workflows, collaborate on proposals, deliver content to multiple customers, and more.

Does Salesforce have document automation?

Though Salesforce doesn’t provide specific document automation features in this regard, its automation toolkit will do for documents and contracts as well. Process Builder can be used for simple tasks, such as triggering email notifications on a changing document status.

Can you use Salesforce Data Loader to add multiple documents?

Yes, you can use Salesforce Data Loader to add multiple links and documents, as well as update documents with the same ID in Salesforce CRM Content libraries. Small tip: This is a fine option to update Knowledge Base and systematically back up CRM records. Files that already exist in Salesforce will be updated. 7.

How to assign a page to a sales app?

Click the App, Record Type, and Profile tab. Click Assign to Apps, Record Types, and Profiles. Assign the page to the Sales app, the Desktop and phone form factor, the Master record type, and the System Administrator profile. Review the page assignments.

Can you create a custom record page in Salesforce?

However, unlike the Home page, custom record pages are not only supported in Lightning Experience on desktop but also in the Salesforce mobile app.

Can you customize a Lightning record page?

Even cooler, you can customize a record page and assign it to specific Lightning apps to give your users access to a record page customized especially for the context of the app they’re working in. Just like the Home page, you can create a custom record page in different ways: Create it from scratch using a template, ...

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