Slaesforce FAQ

how to create customer salesforce trailhead

by Ivory Waters Published 2 years ago Updated 1 year ago
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To create an account, click the Sign Up button from anywhere in Trailhead. You have a few options. You can sign up for Trailhead with Salesforce, Google, LinkedIn, or your email address. Choose whatever is easiest for you. We use your identity for login purposes only, and each option has its benefits.

In your Trailhead Playground, click your user name. Click User Detail | Edit and select any role.
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Create Customer Users
  1. Click. ...
  2. Click Grand Hotels & Resorts Ltd .
  3. Click Tim Barr from the Contacts related list.
  4. From the dropdown menu, select Enable Customer User .

Full Answer

How to create a new customer in Salesforce?

1 From your login page in the private (incognito) browser, click Not a member? and make up a name for your new customer. ... 2 From your Salesforce org, click Accounts and then click the Customers account. Your new customer appears under Contacts. 3 From Setup, enter Users and select Users. Your new customer appears under Users. ...

How do I configure sales processes in Salesforce?

Click the setup gear and select Setup. Enter Sales Processes in the Quick Find box, then select Sales Processes. Click Save. Click Remove to move the highlighted options to the Available Values menu. Click Save. Record types determine the business processes, picklist values, and page layouts that are available to you when creating records.

How to create a custom object in Salesforce?

1 In your Salesforce org, click and select Setup to open Setup. 2 Click the Object Manager tab. ... 3 On the Object Manager page, click Create | Custom Object . 4 For Label, enter whatever you want to call your custom object. ... 5 For Plural Label, enter the plural form of your custom object name. More items...

How do I create an energy audit object in Salesforce?

A new object for your home inspections called Energy Audit. In your Salesforce org, click and select Setup to open Setup. Click the Object Manager tab. If you don’t see it, enter Object Manager in the Quick Find box. On the Object Manager page, click Create | Custom Object . For Label, enter whatever you want to call your custom object.

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How do I create a customer in Salesforce?

Create a Customer UserFrom the contact record page, click the account name in Related Accounts.Select Manage External User > Enable User.From the New User page, in the General Information section, select the following: ... Save your changes.From the contact record page, select Manage External User > Enable User.More items...

How do I create a customer community in Salesforce?

How to create communities in salesforce? To create communities go to setup -> Build -> Customize -> Communities -> Manage Communities -> and click on New communities button . And enter name, description and url and click on create button.

How do I enable a customer account in Salesforce?

For Salesforce Tabs + Visualforce sites, first click Manage External User, and select Enable Partner User....On the account record, view or add the contact record for the person you want to add to a community.On the contact detail page, click the actions dropdown and select Enable Partner User or Enable Customer User.More items...

How do I create an account in Salesforce trailhead?

Just go to trailhead.salesforce.com and click Sign Up at the top right of the screen. Then click 'Create a Salesforce Account' (ignore the 'Sign up with Salesforce' unless you really want to use your existing Salesforce account). You'll then get a sign-up form to create a 'developer account.

How do you create a customer on community plus?

Create Community User ProfileFrom Setup, in the Quick Find box, enter Profiles , then select Profiles.On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile.More items...

What is a customer community?

A customer community is an online or physical space for customers to connect on a regular basis to have conversations, answer questions, and share ideas and information. "A customer community can take many forms, said Nicole Saunders, the Senior Manager of Communities at Zendesk.

What is customer portal account?

A customer portal is a website designed to give current customers access to services and information they need. It's usually private and secure, requiring log-on.

What is customer portal in Salesforce?

Salesforce Customer Portal allows you to create profiles having customizable layouts, list views, and reliable field-level security. Moreover, it provides access to custom Salesforce objects for displaying and collecting relevant information for custom applications.

What is Customer Portal and Partner Portal?

Partner / Customer Portal Partner portal is for your, well, Partners, who need to work with Leads, Contacts, Opportunities, etc. Customer Portal is more focused on support needs, so your customers can interact with cases. Partner licenses, having more access to the core CRM features, were significantly more expensive.

How do I add a new user?

Add or update usersOpen your device's Settings app.Tap System. Multiple users. If you can't find this setting, try searching your Settings app for users .Tap Add user. OK. If you don't find "Add user," tap Add user or profile User. OK. If you don't find either option, your device can't add users.

How do I Create a free Salesforce account?

Create free Developer Account in SalesforceGo to http://developer.salesforce.com.Now click Sign Up.Fill all details with valid Email Address.4.An Email will b sent to your Email Address.Now click the link provided in Email.Set your password to your account.More items...

How do I Create a user profile in Salesforce?

Create User ProfilesFrom Setup, enter Profiles in Quick Find, then select Profiles.Clone the Standard User profile.Give the profile a name to identify the type of user, such as Reviewer or Service Dispatcher .Save your changes.Click Edit and give permission to Emergency Program Management objects.More items...

Meet Ursa Major Solar

Ursa Major Solar, Inc., is a Southwest-based supplier of solar components and systems. It’s gone from being a local player to a regional one, and it recently opened a second sales and distribution center in a neighboring state.

Create Customer Users

Now that we’ve enabled digital experiences in our org, we can convert a couple of contacts to customer users.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Set Up Self-Registration

In the previous unit, you created a login page so that your customers can log in to your Customer 360 Identity site. But how do they get in the first time? How do you add a Register option to your login page? Good news: You’ve already done most of the work.

Customize the Login Page with Visualforce Pages

You’ve created a login page and added self-registration using default Experience Builder pages. Simple, right? Experience Builder pages give you a quick, general-purpose solution to creating login pages. But it’s not the only option.

What Happens When a Customer Self-Registers to Join Your Site?

When a customer self-registers to join a site, Salesforce does a couple of things behind the scenes.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Why is Salesforce important?

Recognizing that what’s most important to you and your business might not be the same for another business, Salesforce offers a way to customize your data through standard and custom objects.

What are Salesforce standard objects?

These standard objects are lead, opportunity, account, and contact . They’re a good starting point for organizing and categorizing your data.

What is an object in Salesforce?

Objects are the way you store your records in Salesforce. They are basically a container for spreadsheet data, account details, customer contacts, location and regional info, tracking status, and more, but are easier on the eyes and more customizable than a database.

How to create a sales process?

Create a Sales Process 1 Click the setup cog and select Setup. 2 Enter Sales Processes in the Quick Find box, then select Sales Processes. 3 Click New and enter these values:#N#Field#N#Value#N#Existing Sales Process#N#Master#N#Sales Process Name#N#B2B Sales Process#N#Description#N#Process for logging sales data for B2B opportunities 4 Click Save. 5 From the Selected Values menu, highlight the following options:#N#Value Proposition (Open, 50%, Pipeline)#N#Id. Decision Makers (Open, 60%, Pipeline)#N#Perception Analysis (Open, 70%, Pipeline) 6 Click Remove to move the highlighted options to the Available Values menu. 7 Click Save.

Why use sales paths?

Using sales paths helps your sales reps adopt and adhere to your company’s sales processes without getting sidetracked. Paths guide your sales users and help them stay focused on important sales tasks so they can close their deals quickly.

How many times more likely are customers to engage with a brand?

Customers who see content tailored to their interests are five times as likely to engage with a brand. Suppression: Sometimes the best use of data in marketing isn’t to better target consumers — but to not target them at all.

How many channels are there in a customer journey?

Most customer journeys involve over three different channels (for example, e-mail, web, and mobile app), and customers tend to move seamlessly and quickly between these channels. Most companies, however, don’t have these data environments connected in real time.

How many vendors are there in the CDP market?

Unfortunately, the CDP market is very cluttered, including over 100 vendors (at last count by the Customer Data Platform Institute) who call themselves a “CDP.”. No two are the same.

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