Slaesforce FAQ

how to create past volunteer activity in salesforce

by Prof. Marge Walker Published 2 years ago Updated 2 years ago
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Click the Campaigns tab. Click New. Select the Volunteer Campaign record type if prompted to choose.

Full Answer

How do I enter Volunteers manually in Salesforce?

For now, let’s look at how to enter volunteers manually. When you assign a volunteer to a shift, Salesforce creates a volunteer hours record related to the volunteer shift and contact records. You can use the volunteer hours record to track a volunteer’s time, including whether the volunteer actually showed up—rather important information.

What are the activities in Salesforce events?

These activities help Salesforce event monitoring, scheduling meetings, and prioritizing tasks and workforces. These activities are similar to those of outlook and are used to invite people for certain tasks, events, and so on.

Can a user be invited to an event in Salesforce?

They can be invited for an event even if they ain’t on the Salesforce platform. They can create a user ID. Both Leads and Contacts are standard objects, where we save information about “potential customer” and “current customer”. User invitation– Other employees of the company. How to create new tasks and events in Salesforce?

How do I create a shift in Salesforce (V4s)?

In Volunteers for Salesforce (V4S), shifts are found within their associated volunteer job records, so let’s open a job record to create our first shift. From the Campaign record, click the Related tab to see the Volunteer Jobs related list.

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How do I add volunteer hours to Salesforce?

Record Hours for a Specific Job or ShiftGo to the Volunteer Job or volunteer Shift you want to enter hours for.Click the Related tab.On the Volunteer Hours related list, click Mass Edit Volunteer Hours.Change the Volunteer Job or Shift as needed. ... Enter the Contact name.More items...•

Can Salesforce track volunteers?

Event Management Volunteers for Salesforce provides tools for managing your organization's volunteering programs. Track who your volunteers are and the hours they have worked, manage all volunteer jobs and shifts, both ongoing, and for a specific event.

How do I add volunteers to Salesforce?

Make Volunteers for Salesforce Part of Your WebsiteIntroduction.Decide Which Pages to Add to Your Website.Website Integration—A Tag Team Event.Set Up Your Salesforce Site.Activate Your Site.Test Load the V4S Signup Page on Your Site.

Is Shift volunteer salesforce?

In Volunteers for Salesforce (V4S), shifts are found within their associated volunteer job records, so let's open a job record to create our first shift....Create Shifts.JobShiftsNumber of VolunteersWait Staff6–8 p.m. and 8–10 p.m.2 for each shiftBartenders6–8 p.m. and 8–10 p.m.1 for each shift2 more rows

How do I track Npsp volunteers?

0:123:06Demo: Volunteer management with Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipSalesforce can help you automate these time-consuming processes. So you can better track jobs andMoreSalesforce can help you automate these time-consuming processes. So you can better track jobs and volunteers enable sign ups and analyze. And report on the success of your volunteer.

What is volunteers for Salesforce?

Volunteers for Salesforce (V4S) is a tool to help you manage your organization's volunteering program, events, and people. V4S handles many common Volunteer management processes such as: Managing Volunteer jobs that an organization needs filled.

What function does a campaign record serve in V4S?

1What function does a campaign record serve in V4S? A. It's the top-level record that contains all of the volunteer job and shift records.

How many nonprofits use Salesforce?

40,000 nonprofit organizationsThrough the Power of Us product discount and donation program, more than 40,000 nonprofit organizations, foundations, and higher education institutions are using Salesforce.

Create the First Job

Now it’s time to move to the next level down in your structure—the jobs. Before you get started, jot down the jobs that you need for your event. Here again are the EarthCorps jobs for REVIVE.

Create More Jobs

Because you want to create another job for the same event, the easiest thing is to clone the Setup Crew job and then change the details.

Review the Jobs You Created

Now let’s look at your Campaign Detail page to see the jobs that you created.

2. Choose a date and time to maximize attendance

When: When does it make the most sense for your event to take place? Things to consider are weather, seasons, availability of components for the project and the time of day.

3. Make volunteer events easy to attend

Events need to be accessible to volunteers and program participants. Potential volunteers need easy access to relevant information regarding the event and you want to make their journey from inquiry to volunteering as seamless as possible. One way to do that is with Philanthropy Cloud!

4. Have a dedicated volunteer as a point of contact for your event

You want your volunteers to contribute as much as possible during the time they are there and leave inspired to do more. This means having a great facilitator or a dedicated point of contact to be able to respond to questions before, during, and after the event.

5. Promote Your Volunteer Activity

To get volunteers, it helps to have some marketing skills! Consider when to use emails, printed flyers, info sessions, or get creative to share volunteer events with both prospective and existing volunteers. If your company has an internal social network, you can use that to promote upcoming events and summarize the impact of past events.

Connect to Causes

As an integrated giving and volunteering solution, Philanthropy Cloud empowers employees to:

Find a Volunteer Opportunity

While workplace champions can motivate employees to learn about volunteer opportunities, commit to volunteer time, and develop relationships based on shared interests, sometimes an employee like Lincoln prefers to find activities that meet their own personal passions.

Sign Up for a Volunteer Opportunity

Now that Lincoln has found the right volunteer opportunity, he selects it to view its full details and to sign up. Details include the attendance type, location, dates, and times. Relevant or requested skills are listed, and the skills that match those skills he specified in his profile are highlighted.

Log Your Volunteer Time

Volunteer time for most pre-scheduled volunteer opportunities is logged automatically at the event's start. However, you must log time manually for your flexible volunteer opportunities, as well as for any other volunteering that you do.

Quiz

1 True or False: Volunteering in Philanthropy Cloud is limited to an ongoing engagement with a single nonprofit.

How many nights does Salesforce take?

It takes much more than one night to plan and execute a one-night event. You can track all your planning and preparation time in Salesforce, so for the start date, choose the date when you start working on the event.

What is the largest fundraising event for Earthcorps?

EarthCorps’ largest annual fundraising event is called REVIVE —a night of food, entertainment, fun, and a live auction. Many small- to medium-sized nonprofits hold similar events that need volunteers, so REVIVE is a great real-world example to show you volunteer management in action.

What is V4S for EarthCorps?

EarthCorps is a long-time user of V4S. V4S helps with all EarthCorps’ volunteer management needs, from processing the 10,000 volunteers per year who help restore local area parks, to recruiting office and fundraising event volunteers.

What does Salesforce do with volunteer hours?

When you enter a volunteer in V4S, Salesforce creates an hours record for that volunteer. The hours record lives under the shift. You can use the hours record to track the details of a volunteer’s time, including whether the volunteer actually showed up. Rather important information.

How to select a campaign in V4S?

In V4S, click the Campaign tab and select your campaign from the Recent Campaigns list.

How to create shifts in V4S?

In V4S, shifts are located under their associated jobs, so you need to open a job record to create shifts. From the Campaign Detail page, click the Related tab to see the Volunteer Jobs related list. Click REVIVE - Setup Crew. The Volunteer Job Detail page opens. Click the Related tab then click New in the Volunteer Shifts related list.

How to scroll to October 2016?

Use the arrow keys to scroll to the month of October 2016 (or whatever month you entered for the shifts you created). You can then click the week button to get a closer view of the shifts.

How many shifts are there in the wait staff?

You create each of the two wait staff shifts (6–8 PM and 8–10 PM) separately.

Does Earthcorps have volunteers?

EarthCorps has such an amazing group of volunteers that all shifts tend to fill up immediately. Before they even announce the REVIVE event on the website, they already have the following volunteers:

Is there a fourth level in V4S?

But first, it’s time to come clean. We’ve been keeping a secret. The V4S structure also has a fourth level as part of the campaign, job, shift structure . . . hours. Yes, volunteer hours. But that’s the last level. We promise.

How to create new tasks and events in Salesforce?

Let us look into the detailed video tutorial to create a task and event in salesforce as related to the objects created.

What is an event in Salesforce?

An Event in Salesforce is an activity that helps conduct meetings, gatherings, appointments, and similar events that have a scheduled time, date, and duration. Log a Call, Send an Email. Events help track meetings with customers, prospects, and colleagues on the calendar to drill down related records, files, contracts, reports, and more.

When can we enable activities on required objects?

We can enable these activities on required objects when we need to assign a task or bring together a discussion for the same.

Does Lightning experience have classic applications?

Only the applications created in Classic don’t appear in Lightning experience on their own while all other internal fields and activities do.

Can you create a follow up task in real time?

In real-time projects for a certain task created on an object or record, we can further create a “follow up task” as shown in the video tutorial.

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Learning Objectives

Gearing Up For The Big Event

  • Volunteers for Salesforce (V4S) can help with any volunteer management need. At the (fictional) nonprofit No More Homelessness (NMH), the immediate need is to recruit and track volunteers for its biggest fundraising event of the year. NMH uses V4S to staff hotline volunteers, the food pantry, and other ongoing program needs, too, but the big fundraising event is right around the c…
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Structure Your Volunteer Records

  • Like any great event, NMH's Welcome Home gala begins with planning. At a high level, the staff knows they need volunteers for the following positions and time slots. Creating this list might seem simple, but it may be the most crucial part of planning. It’s at this moment that NMH must decide how to structure its volunteer data in Salesforce, using campaigns, volunteer jobs, and vo…
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Set Up The Campaign

  • Now that we know how we want to structure the records for our event, let’s create the campaign in V4S. The campaign record is the top level of our structure, and data from all of the related volunteer jobs and shifts rolls up to this record. 1. In Salesforce, find and select Volunteers from the App Launcher (). 2. Click the Campaignstab. 3. Click N...
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Resources

  1. Trailhead: Volunteers for Salesforce: Quick Look
  2. Documentation: Volunteers for Salesforce (V4S) Documentation
  3. Documentation: Plan a One-Time Event
  4. Documentation:Create a Campaign
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