Slaesforce FAQ

how to create trend of cases created in salesforce report

by Arturo Wuckert Published 2 years ago Updated 2 years ago
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Salesforce trending reports are new in the Winter 14 release. This article is an example of how to create a trending report that shows only records where the Status changed “Yesterday” so that you can filter out the noise of unchanged case records. 1. From Setup, click Customize | Reports and Dashboards | Historical Trending. 2.

Trend Salesforce Reports
  1. Create a dataset.
  2. Choose A Salesforce Report from the available data sources.
  3. Select a report. ...
  4. Enter a title for the trending dashboard and the new trending dataset.
  5. Set a schedule for updating the dashboard.

Full Answer

How to create a trending report in Salesforce?

Add the new “Status Change” field the report type. Go to Setup>>Build>>Create>>Report Types and select the new report type “Defects with Historical Trending”. Select Edit Layout and add the Status Change field to the field layout and Save. 10. Create the new Trending report using the new report type.

How to create a case report in Salesforce Lightning?

Step 1: under lightning reports Tab, Click on new report. Step 2: Search for "Cases". (I found it under "Customer Support Reports"). Step 3: Add the columns mentioned in the Challenge and also add Status Column.

What are the different types of reports in Salesforce?

There are four types of reports that you can create in Salesforce: Tabular, Summary, Matrix and Joined. Each one is best suited to show different types of data, depending on what you want out of a report. Tabular – This is the simplest of reports and is suited to just showing lines of data and nothing else. It is similar to an Excel spreadsheet.

How to reverse colors in Salesforce historical trend reports?

Click the down arrow above the Change column and click Reverse Colors. Salesforce retains data only for the last three months and the current month. Each Historical Trend Report can accommodate up to 11 fields. In Opportunities reports, it includes the standard pre-selected fields which cannot be disabled.

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How do you create a trend report?

Create a trend reportNavigate to Reports > Create New.On the Data tab, give the report a name that reflects the information being grouped.Select the applicable source for the report: ... Click Next.On the Type tab, enter Trend in the filter, select the Trend report type from the Other section, and click Next.More items...•

What is trend analysis in Salesforce?

Historical Trend Reporting is a niche reporting feature available on Salesforce. It allows for reporting on the standard up-to-the-minute state of the business as well as analyze day-to-day and week-to-week changes in forecasts, cases, opportunities, or values in custom objects.

What is the opportunity Trend report in Salesforce?

View information about trends shared by the opportunities in your pipeline.

What is opportunity Trend report?

The Opportunity Trends report shows all open opportunities in the funnel on the 1st of each month. It doesn't matter if the deal is due to close in a later month; the report shows the total pipeline on the first day of each month.

How do I report on field history tracking in Salesforce?

After enabling History Tracking, a button will appear in the fields section that will allow individual fields to be selected. A new Report Type is created when Field History Tracking is enabled for an object.

How do I create a historical data report in Salesforce?

Go to Setup and search for Historical Trending. Select the Object you want to report on, for the Pipeline we need Opportunities. Select the fields you require and ensure you select Enable Historical Trending, then select Save. Go to Reports and create a new Opportunities with Historical Trending Report.

How do I use historical trending in Salesforce?

From Setup, enter Historical Trending in the Quick Find box, then select Historical Trending. Select the object that you want to do historical trend reporting on. You can select Opportunities, Cases, Forecasting Items, and up to 3 custom objects. Select Enable Historical Trending.

What is a historical trend?

Historical trend displays the trends for the selected application or message family or services for the last 24 hours, last week, last 3 months, or last year.

How do you write an opportunity history report?

0:522:55Three Ways to See Stage History on Salesforce Opportunities - YouTubeYouTubeStart of suggested clipEnd of suggested clipNow another way in addition to stage history. Related list is you can go into reports. And create aMoreNow another way in addition to stage history. Related list is you can go into reports. And create a history report and so here's the different.

What is a market trend report?

A trends analysis report is used to identify future market conditions. It also helps in understanding the growth opportunities for different segments of an industry. A report on trends provides information about the key drivers, restraints, challenges, threats, and opportunities that are influencing the global market.

How do I create a pipeline report in Salesforce?

0:164:51How to Create a Simple Salesforce Pipeline Report - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo again we're going to click reports. Then we're going to go over here and click new. Report. ThenMoreSo again we're going to click reports. Then we're going to go over here and click new. Report. Then because we're going to be building our pipeline our pipeline is related to opportunities.

What is analytic snapshot in Salesforce?

Salesforce defines Analytic Snapshots as “allowing you to load data from a Custom Report to a Custom Object on a regularly scheduled basis.” This in turn allows you to create Reports and Dashboards based on the data in the Custom Object.

Types of Salesforce Reports

There are four types of reports that you can create in Salesforce: Tabular, Summary, Matrix and Joined. Each one is best suited to show different types of data, depending on what you want out of a report.

How to Create a Salesforce Report

To get started, head over to the Reports tab. If you don’t see it, click on the App Launcher (9 dots). Then, click “New Report”.

Report Charts

While we’re here, let’s add a report chart. Click on “Add Chart”. If you’ve previously added a chart, you’ll simply see a chart icon.

Salesforce Report Features

While you’re viewing your report, there are a couple of other features to be aware of. Click on the drop-down next to “Edit” and you’ll see you can:

Scheduling a Salesforce Report

In Lightning, you can subscribe to up to five reports, which you will then receive via email. To subscribe, a user must have access to the folder a report is stored in.

Salesforce Custom Report Types

In some instances, the native reports just won’t cut it. Perhaps you need to report on more than 2 objects, or you want a report to display records “without” other associated records, for example, Contacts without Accounts. In this instance, you would need to create a custom report type.

Create Your First Report!

Now, over to you. Have a go at creating the following reports in a Salesforce sandbox/developer org:

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