To create, update, or delete a Knowledge article version, use the call on ArticleType_kav, where ArticleType is the name of the article’s type. For example, to delete use ArticleType_kav.delete (). (see http://www.salesforce.com/us/developer/docs/api/Content/sforce_api_objects_knowledgearticleversion.htm) but I don't know how to use it.
- From Setup, enter Knowledge Article Types in the Quick Find box, then select Knowledge Article Types.
- Next to the article type, click Del.
- Confirm that you want to delete the article type.
How do I delete a document in Salesforce?
To delete a document, click Del next to the document on the documents list page. Alternatively, click Delete on the documents detail page. When you delete a document, Salesforce stores it in the Recycle Bin. You can restore the document to your document library within that time by clicking Undelete from the Recycle Bin.
How to delete a Salesforce user permanently?
You can only deactivate users in Salesforce, as allowing to delete a Salesforce user permanently is not technically possible for Salesforce. Deactivating or Freezing a Salesforce User restricts the particular user from accessing his/her Salesforce account.
Is it possible to delete published articles?
But it looks like only Draft articles can be deleted. I cant see any option to delete published articles? Everything on this exchange is about Salesforce. You don't have to add it to your posts. It's redundant. Remember, it's the Salesforce Stack Exchange. Show activity on this post. To delete published article you need to archive the article.
How to take action in Salesforce from Experience Cloud Sites?
Take Action in Salesforce from Experience Cloud Sites Embed Dashboards Everywhere Edit General Settings for a Story Export and Share Insights Set Up the Tableau CRM Platform Customer 360 Global Profile Data Connection (Beta) Microsoft Dynamics CRM Connection Focus on Selected Data Return to a Previous View by Using History
Can we delete published article in Salesforce?
You can delete articles and translations on the Article Management tab or the detail page of the article or translation. Deleting permanently removes articles from the knowledge base. You can delete draft articles, draft translations of articles, or archived articles, but not published articles or translations.
How do I delete an article?
StepsBecome an administrator. ... Go to the article that you want to delete. ... Decide if it's necessary to delete the article. ... At the top of the article, under the "More" dropdown, click on the "Delete" button.Select the reason that you want to delete the page. ... Click on "Delete page" to delete the article.
How do I archive a knowledge article in Salesforce?
Mass archive articles in Lightning Experience UILog in to Salesforce.Go to the 'Knowledge' tab.Go to the 'Published Article' list view.Select the articles you would like to archive.Click the drop down arrow icon.Select Archive.
What are Salesforce articles?
Your Salesforce Knowledge base is built from knowledge articles, which are documents of information. Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports.
How do you delete saved articles from the Times?
Advertisement. To remove all your article history, simply click on the “Delete all articles” button on the bottom-right of the screen.
How do I request a website to be removed?
Methods to Remove Negative Content From the InternetRemove the Negative Content at Its Source. ... Obtain a Court Order to Remove Content. ... Send a Cease and Desist Letter. ... Make an Editorial Request. ... Send a DMCA Takedown Notice. ... Submit a De-indexing Request to Search Engines For Terms of Service Violations.More items...•
How do I delete a knowledge article in Salesforce?
Delete an Article TypeFrom Setup, enter Knowledge Article Types in the Quick Find box, then select Knowledge Article Types.Next to the article type, click Del.Confirm that you want to delete the article type.
How do I manage knowledge articles in Salesforce?
Select Manage Salesforce Knowledge. 3. Click on App Permissions....You also need to make sure that the Tabs are visible as necessary:From Setup, enter Profiles in the Quick Find box, then select Profiles.Select a User profile.Click Edit.Set the visibility of the necessary tabs to Default On.Click Save.
How do I edit a knowledge article in Salesforce?
To set up or edit your knowledge base, from Setup, enter Knowledge Settings in the Quick Find box, select Knowledge Settings, then click Edit. Enables agents to edit articles without going to the Article Management tab. Agents can click Edit to open the article edit page.
How do I find Salesforce knowledge articles?
Required EditionsSelect Knowledge in the dropdown list next to the global search box. You can also type knowledge at the top of the dropdown list, then select Knowledge.Optionally, click Advanced Search at the bottom of the results list. ... Enter your search terms, up to 100 characters. ... To run the search, press Enter .
What is article management in Salesforce?
The Articles and Article Management tab is your gateway to creating, organizing, editing, deleting, and publishing help articles for your users. This is a vital part of Salesforce Knowledge.
Where does the article summary appear in Salesforce?
Where does the article summary appear? settings, ten in the Quick Find box, enter Knowledge Settings and select Knowledge Settings. to automatically enable Knowledge, assign licenses to article authors, and set up data groups and categories. In the Knowledge tab, click the article.
How to Delete a User in Salesforce ?
Salesforce does NOT allow deleting users on a permanent basis. However, in order to restrict users’ access, owners can deactivate or remove users’ license. One of the reasons of why you can’t delete users from Salesforce is, because users may own RECORDS, deleting them permanently becomes technically impossible.
Why Delete Users in Salesforce ?
User Accounts may affect Salesforce Billing or Licenses. Therefore, once you don’t need a user, you would most likely want to deactivate it from a Salesforce organization.
How to Deactivate a User in Salesforce ?
You may find deactivating Salesforce Users in specific products or editions of Salesforce, such as Contact Manager, Group, Professional, Enterprise, Unlimited, Developer, and Database DC editions.
Tips on Deactivating Users in Salesforce
If for some reason, you are not able to deactivate a user in Salesforce, you can proceed to Freeze the user. Later, after you have correctly managed the roles and access levels, you can also deactivate the particular user (s). Freezing a User also limits a user from accessing the Salesforce but doesn’t free up the License.
Summary
You can only deactivate users in Salesforce, as allowing to delete a Salesforce user permanently is not technically possible for Salesforce.
