Slaesforce FAQ

how to detect duplicates in salesforce

by Celia Hane IV Published 2 years ago Updated 2 years ago
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  • Duplicate Check allows you to find duplicate records across two different objects. For example, find Leads that are already Contacts in Salesforce. ...
  • Fuzzy matching - Find duplicate records by applying advanced fuzzy matching methods. Find records with spelling errors and typos or company names written in different formats.
  • Direct Processing - Automatically analyze any incoming record (via API, web-to-lead, import or Marketing integration) with existing records using advanced scenarios. ...

Hitting the 'Find Duplicates' button on the Lead record, presents the option to check the following options: Name. Last Name.

Full Answer

How to delete duplicate records in Salesforce?

  • Open a new excel file that is blank
  • Go back to the excel file with the records and right click the column letter of the column that includes the email addresses. ...
  • Go back to the file which includes only email addresses. ...
  • Now click only the first email address in the file and click: Format; then Conditional Formatting. ...

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How to eliminate duplicate Salesforce Records?

  • Make sure the entire list was put into alphabetical order.
  • Make sure you selected a color to highlight the duplicate records in the “Conditional Formatting” window. ...
  • Make sure that before you click "Format" and "Conditional Formatting" that you first selected the FIRST email address which should be in Column A and Row 2.

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How to find and replace duplicate duplicates?

Replace duplicates with hardlinks. You can find and replace duplicates with hardlinks by using following command # rdfind -makehardlinks true /home/user. Delete the duplicates. If you want to delete duplicates, run following command. linux files, replace, # rdfind -deleteduplicates true /home/user. For more details about rdfind # man rdfind

How to find companies that use Salesforce?

Salesforce CRM Customers List. At eSalesData, you can find all the information that you’ll need to extend your marketing operations to Salesforce CRM user groups all over the world. eSalesData comprises of complete user information of major technology markets across the regions of The USA, North America, South America, UK, Europe, ASIA, New Zealand and Australia.

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How do you find duplicates in Salesforce lightning?

In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates. You can't add the Potential Duplicates component to custom objects.

How do I filter duplicates in Salesforce?

How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: ... Set the action you want to happen when records match.More items...

How do I clean up duplicates in Salesforce?

In Salesforce Classic Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

How does Salesforce handle duplicate cases?

Merge Duplicate Cases from the Case Record Home List ViewGo to the Cases list view.Select the cases that you want to merge.You can select up to three cases.Click Merge Cases.The Compare cases model is displayed.Select the case that you want to use as the master record. ... Click Next.Click Merge.

Can you filter out duplicates in Salesforce report?

You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.

How do I find duplicate records in SOQL?

There are three SOQL clauses that are important here.GROUP BY. Groups a set of records by the values in the field you are passing. An optional clause in SOQL queries. ... HAVING. An optional clause in SOQL queries. ... COUNT(FieldName) Another optional clause in SOQL queries.

How do you prevent duplicates in Salesforce?

Block sales reps from creating duplicate leads. In the Standard Lead Duplicate Rule, select Block instead of Allow. With the Standard Lead Duplicate Rule set to block duplicates, a rep can click to view duplicates of leads but can't save a new lead.

How do I avoid duplicates in a Salesforce report?

Bypass sharing rules if needed - if you want to match on all records, change Record-Level Security to Bypass sharing rules. Choose what happens on Create and Edit. If you want to prevent duplicates, choose Block. Otherwise, choose if you want to Alert the user or Report the duplicate.

How do I mass delete duplicates in Salesforce?

Steps to delete Duplicate Record Set from your organization Click Export. Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object. Select Id and any other desired fields and follow the prompts to complete your export.

How Does Machine Learning Match Two Records?

If we take a look at the two records shown below, it is pretty clear that these are duplicates:

Deduping Salesforce With Machine Learning Algorithms

There are a couple of ways using which we can look at a Salesforce record. Let’s start by assuming it is a single block of text (as shown below):

What is the Advantage of Using Machine Learning to Dedupe Salesforce?

Every company’s dataset is unique and has its own challenges when it comes to deduplication. Whenever a human determines whether a set of records are duplicates (or not), the system will “learn” from these actions and tweak the machine learning algorithm to identify future duplicates without human interaction.

Added Value of Deduping With Machine Learning

With rule-based tools, every time a duplicate record is identified, a Salesforce admin will need to create an additional rule to prevent it from recurring. Not only is this process highly time-consuming, but it’s also nearly impossible to account for every possible “fuzzy” duplicate.

How to Check Duplicates with Salesforce Reports

Use case: as a marketer, you consider any lead with the same email address a duplicate. You want to check how many leads have the same email address.

Unique Count Tips & Considerations

As I said before, the best way to prevent duplicates is by activating Salesforce duplicate rules but it will enable you to run a quick check.

Rules for Duplicate-Free Data

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

Activate a Matching Rule

We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.

Create a Custom Matching Rule for Contacts

For contacts, Maria wants to include fuzzy matching for the Mailing Street field.

Block Duplicates with Fuzzy Mailing Streets

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

Report on the Creation of Duplicate Accounts and Leads

Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.

Resources

Use these resources to learn more about matching rules and duplicate rules.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

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