Slaesforce FAQ

how to direct users to portal salesforce

by Jaqueline Stiedemann Published 3 years ago Updated 2 years ago
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You need to Create a contact and assoiciate with account and then you have to make ie portal enabled. Then you will get those options and details will go as user details. Then you'll be creating a portal User

Full Answer

How do I enable partner users in Salesforce mobile?

Click Contact | Page Layouts | Contact Layout. In the page layout editor, click Mobile & Lightning Actions. Drag the Enable Partner User button to the Salesforce Mobile and Lightning Experience Actions section.

How to allow standard external profiles to be used in Salesforce?

To allow standard external profiles to be used, select the Allow using standard external profiles for self-registration, user creation and login in Setup > Digital Experiences > Settings. Deselect Salesforce CRM Content User.

How do I create a portal user?

You need to Create a contact and assoiciate with account and then you have to make ie portal enabled. Then you will get those options and details will go as user details. Then you'll be creating a portal User

How do I enable digital experiences in Salesforce?

From Setup, enter Digital Experiences in the Quick Find box, then select Settings. Select Enable Digital Experiences. If enhanced domains are enabled in your org, your digital experiences domain is shown.

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How do I add a user to a Salesforce portal?

Click Edit for the portal you want to associate with your Salesforce Site. Configure the Customer Portal as follows: Select Self-Registration Enabled ....Required Editions and User PermissionsSelect the Login Enabled checkbox.Select a user for the Administrator field.Optionally, set the Logout URL . ... Click Save.

How do I give access to my partner portal in Salesforce?

Request admin status or any other permission from Partner Community Access:Click the switch next to the permission you want.A window pops up with a list of admins who can grant it for you. Select one of these admins and click Contact to send the admin a message requesting the permission.

What are portal users in Salesforce?

Customer Portal in Salesforce provides online support for the customers to resolve their inquiries by providing best user interface to customer. The Customer Portal allows you to deliver a personalised, service application to your most important customers.

How do I give customer access to Salesforce?

The customer access option is visible in the sharing detail of any file shared with a record. To set the sharing level, in the menu next to the Customer Access option, select Viewer to give the customer view access to the file. If you choose Set by Record, then the customer's file access depends on their record access.

How do I enable partner user?

Create Partner UsersView the partner account contact you want to convert to a partner user.On the contact detail page, click Manage External User and choose Enable Partner User. ... Edit the user record for this partner and assign a partner license, role, and profile. ... Click Save.

How do I activate Partner portal?

Enable Partner Accounts and Create Partner UsersFrom the App Launcher, select Accounts.Select the All Accounts list view.Click Edge Communications.Click the dropdown menu to see all the quick actions available for the page.Click Enable as Partner.In the confirmation dialog, select Enable As Partner.

What is a portal user?

Portal User means each unique profile for a Person who at any time has used the Services (which profile may be derived from information or a combination of information that may include, but is not limited to, screen name, device identifier and/or MSISDN).

What is difference between community and portal?

The primary limitation of a customer portal is that the portal user can only view their own account information. Communities are branded spaces for your employees, customers, and partners to connect. You can customize and create communities to meet your business needs, then transition seamlessly between them.

How many types of portals are there in Salesforce?

3 typesPortals overview in Salesforce :- There are 3 types of Salesforce.com Portals. Self-Service portal:- Self-Service provides an online support channel for your customers – allowing them to resolve their inquiries without contacting a customer service representative.

How do I grant access to another user in Salesforce?

Salesforce LightningLog in to Salesforce.In the upper right, click your image (avatar) and then click Settings.In "Quick Find" search field, enter "Grant" and click Grant Account Login Access.Set the Access Duration option to Salesforce.com Support. ... Click Save.

How do I grant login access in Salesforce?

How to Grant Login Access in Salesforce?Choose one of the following in Salesforce Classic User Interface: Navigate to Setup --> My Personal Information --> Grant Login Access. ... Use the Access Duration picklist to set the number of days to allow Login Access.Click Save.

What is Customer Portal and Partner Portal?

Partner / Customer Portal Partner portal is for your, well, Partners, who need to work with Leads, Contacts, Opportunities, etc. Customer Portal is more focused on support needs, so your customers can interact with cases. Partner licenses, having more access to the core CRM features, were significantly more expensive.

What is a partner user in Salesforce?

Partner users are Salesforce users with access to CRM objects, such as opportunities, leads, and campaigns. Partner users can access and modify the Salesforce data you share with them by logging in to a portal. Let’s create some partner users.

What is Ursa Major's first step in expanding its business with partner resellers?

Ursa Major’s first step in expanding its business with partner resellers is sharing pertinent CRM data with partners. Maria, the Ursa Major system administrator, wants to create a partner portal using Experience Cloud to make data sharing a breeze.

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