Slaesforce FAQ

how to disable a user's session salesforce

by Tommie Vandervort Published 2 years ago Updated 2 years ago
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Required Editions and User Permissions.

  • Disable direct logins through login.salesforce.com.
    • In Setup, in the Quick Find box, enter Company Settings, then select My Domain.
    • In the Policies section, click Edit.
    • Set the Login Policy by selecting Prevent login from https://login.salesforce.com, then save your changes.

Full Answer

How do I deactivate a user in Salesforce?

Deactivate a User In Salesforce you are never able to delete a user. Instead, you are able to deactivate them. The benefit is deactivating users is that they aren’t using a license, but you get to have all their historical data. So while a user is frozen and once you have cleaned up everything assigned to them, then you should deactivate that user.

How to require users to log in to Salesforce with SSO?

To require users to log in to Salesforce with SSO, take these steps. In Setup, in the Quick Find box, enter Company Settings, then select My Domain. In the Policies section, click Edit.

What happens when a user leaves a Salesforce organization?

When someone leaves your organization there is always clean up work that needs to be done. Therefore, the first thing you want to do is freeze that user. Freezing a user locks that specific user out of Salesforce, but keeps their license active while you clean things up.

How do I change the session timeout for inactive users?

From Setup, in the Quick Find box, enter Session Settings, then select Session Settings. For Timeout Value, select the length of time after which the system logs out inactive users. For portal users, even though the actual timeout is between 10 minutes and 24 hours, you can only select a value between 15 minutes and 24 hours.

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How do I disable session ID in Salesforce?

To disable these settings, contact Salesforce Support.From Setup, in the Quick Find box, enter Session Settings , then select Session Settings.Select Enable clickjack protection for customer Visualforce pages with standard headers to protect against clickjack attacks on Visualforce pages with headers enabled.More items...

How do I mass disable a user in Salesforce?

Data Loader can be used to mass disable customer Accounts. After preparing a file with the list of customer Accounts, you may set the IsCustomerPortal field to false to disable them. Create a report that will get a list of the customer accounts that you would like to disable.

How do you deactivate a user in Salesforce?

Deactivating a User in SalesforceGo to setup.Search Users in the quick find box, then select users.Select the user you wish to deactivate - uncheck the active box.

How do I maintain a user session in Salesforce?

To access the page from Setup, enter Session Management in the Quick Find box, then select Session Management. Session types indicate the type of session a user is using to access your org. Session types can be persistent or temporary.

How do I freeze a user in Salesforce?

Tip You can perform this and other administration tasks from the SalesforceA mobile app.From Setup, enter Users in the Quick Find box, then select Users.Click the username of the account you want to freeze.Click Freeze to block access to the account or Unfreeze to allow access to the account again.

How do I delete an admin in Salesforce?

Deactivate the Legacy Administrator UserSetup > Type “user” in the search box. The Users are located at Setup > Users > Users.Click on User and edit the old System Administrator and deactivate the user.

How do I enable and deactivate a user in Salesforce?

0:050:42How to Deactivate a User in Salesforce Lightning #DF17YouTubeStart of suggested clipEnd of suggested clipHow to deactivate a user in Salesforce lightning. Click on settings icon. Click on setup click onMoreHow to deactivate a user in Salesforce lightning. Click on settings icon. Click on setup click on users select users on this page you can create view and manage users click Edit next to the name of

Why can't I deactivate a Salesforce user?

You can't deactivate a user that's assigned as the sole recipient of a workflow email alert. You can't deactivate a user that's selected as a Customer Portal Administrator . Deactivated users lose access to any records that were manually shared directly with them, or implicitly shared with them as team members.

What should be considered when deactivating users?

Deactivated users lose access to shared records immediately. Users higher in the role hierarchy continue to have access until that access is deleted asynchronously. If that visibility is a concern, remove the record access that's granted to the deactivated users before deactivation.

How do I set a session timeout in Salesforce?

Change Inactivity Session TimeoutGo to Setup > Users > Profiles.Click on the profile being used by your users, e.g., Standard Platform User.Scroll down to the section entitled Session Settings. Click to open the profile.Click Edit. Select a new value for Session times out after from the list.Click Save.

How long is a Salesforce session valid?

The default session timeout is two hours of inactivity. When the session timeout is reached, users are prompted with a dialog that allows them to log out or continue working. If they don't respond to this prompt, they're logged out.

How do you maintain user logged in state?

HTTP is a stateless protocol. This means that user data is not persisted from one Web page to the next in a Web site. One way to maintain state is through the use of cookies. Cookies store a set of user specific information, such as a reference identifier for a database record that holds customer information.

What to do when someone leaves Salesforce?

Free ze the User. When someone leaves your organization there is always clean up work that needs to be done. Therefore, the first thing you want to do is freeze that user. Freezing a user locks that specific user out of Salesforce, but keeps their license active while you clean things up.

What is Salesforce admin?

One of your responsibilities as a Salesforce Admin is to manage all the Salesforce users and the access they have to your Salesforce org. This includes the process of deactivating a user from Salesforce so they no longer have access. Typically this happens when someone exits the company or no longer needs a license.

Why don't you want to deactivate a user?

You don’t want deactivated users tied to accounts, contacts, leads or opportunities because that means nobody is paying attention to them. Therefore, you need to transfer the ownership of those records to someone else within your organization. You can learn more about transferring records on the Salesforce help page.

Can you rename a user in Salesforce?

You might think it is harmless to rename a user to someone else but then you lose all the historical data tied to that user. When you rename a user in Salesforce then all that data will now be tied to the person you renamed them too.

Can you deactivate a user on a frozen account?

The benefit is deactivating users is that they aren’t using a license, but you get to have all their historical data. So while a user is frozen and once you have cleaned up everything assigned to them, then you should deactivate that user.

What is a lock session in Salesforce?

Select Lock sessions to the domain in which they were first used to associate a current UI session for a user, such as an Experience Site user, with a specific domain. This setting helps prevent unauthorized use of the session ID in another domain. This setting is enabled by default for Salesforce orgs created with the Spring ’15 release or later.

What does raise session level do?

Raise session level—Prompts users to complete MFA. When users authenticate successfully, they can access the resource. For reports and dashboards, you can apply this action when users access reports or dashboards, or just when they export and print them.

How long does it take for a timeout to reset?

So if you have a 30-minute timeout, the system checks for activity after 15 minutes. If you update a record after 20 minutes, your timeout resets because it’s 5 minutes after the active session time is checked. In that scenario, you have another 30 minutes before logout occurs, for a total of 50 minutes. But if you update a record after 10 minutes, logout occurs 20 minutes later (30 minutes total) because there was no activity in the past 15 minutes.

What is clickjacking in Salesforce?

Configure clickjack protection settings for your Salesforce UI. Clickjacking is also called user interface redress attack. The Enable clickjack protection for Setup pages and Enable clickjack protection for non-Setup Salesforce pages settings are enabled by default to protect your Salesforce UI from clickjack attacks. To disable these settings, contact Salesforce Support.

How long is a timeout in a portal?

For portal users, even though the actual timeout is between 10 minutes and 24 hours, you can only select a value between 15 minutes and 24 hours. Choose a shorter timeout period if you want to enforce stricter security for sensitive information.

Why enable secure data caching?

Select Enable secure and persistent browser caching to improve performance to enable secure data caching in the browser. When selected, this setting improves page reload performance by avoiding extra round trips to the server. This setting is enabled by default.

Does Salesforce require HTTPS?

By default, Salesforce requires HTTPS connections and automatically upgrades HTTP requests to HTTPS via the HSTS header. HTTPS is also required for connections to third-party domains.

User Session is Failing to Timeout (UI)

If a User session is not timing out, then the User's session is being kept alive with activity from an alternative source.

User Session is Timing Out Early (UI)

1. Ensure the timeout value of the User's Profile matches the expected value. Changes to the org-wide Timeout value do not apply to users of a Profile with its own 'Session times out after' value.

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