Slaesforce FAQ

how to divide salesforce in territories

by Anais Prosacco Published 2 years ago Updated 2 years ago
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One of the most popular ways to structure a sales territory plan is to divide up accounts according to geographic location. This could be as simple as setting boundaries to preexisting criteria, such as zip codes or states. Using this method makes it easy to define the exact parameters of each territory, and it’s equally easy to make changes.

Full Answer

How do you divide sales territories?

The process of dividing sales territories requires foresight to make sure you allow room for the company to grow. Poorly aligned territories may lead to low employee morale, client losses, and a waste of valuable resources. Be strategic. Start out by strategically meeting revenue goals in small areas.

What is sales territory mapping in Salesforce?

Salesforce sales territory mapping software allows users to be easily defined in the system.

How to create a profit-driven Salesforce territory management plan?

Here is a step-by-step guide to create a profit-driven Salesforce Territory Management Plan for your sales team. The first thing you need to do is to take stock of your existing leads, prospects, and clients before you can think about formulating an effective sales territory plan.

What is territory alignment in Salesforce?

Territory Alignment: The proposed territory model for the group of records defined in the Data Set. An alignment provides the visual framework of your territory classifications.

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How do you divide sales territories?

Here are some of the ways to divide an area or audience into sales territories:Geographic location. One of the most popular ways to develop sales territories is using existing geographical boundaries and regions. ... Population. ... Account size. ... Niche. ... Products. ... Client name.

How do I manage territories in Salesforce?

How Do You Activate Territory Management in Salesforce?Go to Setup.In the Quick Find box, enter territories then select Territory Settings.Click Enable Enterprise Territory Management.To start out, select the most restrictive access levels, then click Save.

How do I set up a territory hierarchy in Salesforce?

Required Editions and User PermissionsOn the Territory Models page in Setup, click View Hierarchy next to the territory model where you want to create the territory.Select Tree View from the dropdown to show the model's territory hierarchy, including any existing territories.More items...

Can an account be in two territories Salesforce?

Enable, implement, and test Territory Management in a sandbox environment before enabling it in production. There are two different options for enabling territory management. Accounts & Users can be associated with multiple territories. An Opportunity can be associated with only one Territory.

What is Salesforce territory hierarchy?

The territory hierarchy shows a model's territory structure and serves as its main interaction point. Start from the hierarchy to create, edit, and delete territories; run assignment rules for territories, and navigate to territory detail pages for more information.

How do you assign a territory?

Assign Users to TerritoriesFrom the territory model hierarchy, open the territory where you want to assign users.On the territory's detail page, in the Assigned Users related list, click Manage Users.On the Assign Users page, select or search for the user you want to add.Click Save.

What are territory types in Salesforce?

Territory types help you organize your territories by key characteristics important to your company. Every territory you create has a territory type. Territory types are used for organizing and creating territories only. They don't appear on territory model hierarchies.

How many territories can an instance of Salesforce have?

By default, each territory model can have up to 1,000 territories.

What is territory Type Priority Salesforce?

Specifying and managing territory type priority information helps you choose the appropriate territory type for territories you create or edit. You create your own priority scheme. For example, 001 can indicate that a territory type is the highest priority or the lowest.

How can accounts be added to territories?

You can assign accounts to the territories they belong to manually or by applying assignment rules. A rule identifies one or more characteristics you use to define that territory, and tells Enterprise Territory Management to assign accounts with those characteristics to that territory.

How do I assign a territory in Salesforce?

Here's what she does.In Setup, click Object Manager and then Account.Click Page Layouts and then Account Layout.In the upper pane, click Related Lists.Drag Users in Assigned Territories and then Assigned Territories to the lower pane.Click Save and then Yes. ... From the App Launcher, find and select Accounts.More items...

What is territory assignment?

You assign accounts to territories by creating rules that assign them automatically or adding them manually. You can configure rules to apply to both parent territories and their child territories. Manual assignments apply only to the territory where they're made.

What is a sales territory map?

Utilizing sales territory mapping software has a multitude of other benefits, such as the following:

When dividing sales territories, it is also important to consider company size.?

When dividing sales territories, it is also important to consider company size. Instead of assign ing reps to certain boundaries on a map , they may be assigned to specific accounts. For example, senior reps who have proven track records may receive larger accounts, while new reps may be given smaller accounts.

Why use sales territory mapping software?

Sales territory mapping software also simplifies the route planning process. When sales routes are not optimized, sales reps inevitably waste time and money on the road. In turn, this leads to lost opportunities and poor performance. Implementing innovative sales territory mapping software gives sales managers the ability to determine the most time efficient and cost-effective routes for sales reps to cover all prospects and customers in their assigned territory.

Manage Sales Territories Easily with Salesforce Territory Management

Haidong Song may seem like a mild-mannered Director of Product Management, but he’s a superhero. At least to Charlie Sides and the thousands of other Salesforce users who can now incorporate Territory Management into their CRM.

Why Territory Management?

Companies use territory management to operate their business more efficiently by dividing accounts; usually territories are defined by geography. Territories are often covered by teams and many companies find a greater sense of team cohesion, morale, and increased sales when sales organisations are divided by territory.

Define, Review, Deploy, and Realign

Territory management is the process of allocating sales responsibilities across an organisation. The territory management lifecycle defines the process of managing territories into 4 stages: define, review, deploy, and realign. Defining territories is the first of the territory management lifecycle.

Why is Sales Territory Optimisation Important?

Companies see many advantages when dividing their sales into territories. First, territory management helps better cover the organisation's sales. Assigning specific reps to specific territories make sure of coverage throughout an area and allows the business to dIvide up the responsibility throughout the sales team.

Setting Up Territories in Salesforce Territory Management

Salesforce Territory Management allows territories to be defined through a set of rules. Classifying sales reps, sales managers, opportunities, and customers by territory, give another way to sort CRM data and gives executives a better picture of the business by area.

Sales Territory Plan

Being able to sort data by territory is an important feature of Salesforce sales territory mapping software. Instead of just having individual rep performance, or overall department performance, the data can be mapped out by territory.

Why is Salesforce Territory Management important?

Salesforce Territory Management is critical to the success of a business and its benefits are countless, including but not limited to increased responsiveness to emerging trends, efficient coverage of territories, and empowering your sales team . Territory Management is important to achieve targets, especially when sales managers have little ...

What is a territory in sales?

Usually, territories are defined based on the sales potential, its history, geography, sales potential, customer names, competitive activities, or a combination of these factors. Sales Managers can maximize productivity ...

Why is mapping of territories important?

The primary task before any sales organization is to enhance the amount of time available with salespeople for selling products and services while ensuring the right product is sold to the right customer at the right place and price. Proper alignment of territories will result in improved career satisfaction, balanced workloads, and greater earning potential for salespeople. This, in turn, results in lower staff turnover, higher motivation, and more sales. Mapping of territories also offers route optimization capabilities that can enhance fuel efficiency, minimize travel costs, and increase the number of customers that are served by the field sales teams within their respective territories.

How can a sales manager maximize productivity?

Sales Managers can maximize productivity and improve on the economies of scale in field sales by assigning sales territories to individual representatives. However, it is imperative that well-balanced and easily-manageable territories are established to ensure efficient usage of time and resources.

What are the problems with Territory imbalance?

Some of these include distorted compensation among representatives of your sales team, unfair distribution of sales potential among the sales team members, and reps quitting the work to find out reasonable and better compensation and work balance elsewhere.

What happens when a sales territory gets out of balance?

In the case of under-serviced territories, the salesperson or the sales team is spread thinly and this results in sub-optimal activity levels . Furthermore, those responsible for the territories would be overworked and will thus get less time with customers and therefore will seek out too few leads . In other words, the customers will leave the business and head to the competitors and this obviously means loss of sales opportunities.

What to do once you have gained a clear and complete understanding of the goals and customer segments?

Once you have gained a clear and complete understanding of the goals and customer segments, it would now be time to start creating a plan with the representatives for smartly targeting the most lucrative avenues and derive the maximum possible coverage.

How to divide sales territory?

1. Geographically. One of the most popular ways to structure a sales territory plan is to divide up accounts according to geographic location.

What is a sales territory?

A sales territory is a defined area in which a single salesperson or group of salespeople work. That defined area can take on different shapes and forms. As you’ll see below, not all sales territories fit a neat geographic structure. Depending on the size of the territory, there may be one person handling all the area’s clients.

Why are sales territories important?

Why sales territories are useful. As companies grow, they need to divide up accounts in a manageable way. Sales territories provide clear-cut boundaries, so there’s no confusion about which sales rep works with which client. This is crucial for several reasons: To prevent under-servicing.

What is the purpose of arranging sales territories according to industry?

When you organize sales territories according to industry, you empower sales reps to specialize in a particular niche. This gives them the ability to study industry-relevant topics and, more easily, establish and build a rapport with their clients. The sales plan for that area can ditch more generic messaging and tailor marketing materials and pitches to the industry.

How many accounts do salespeople have?

Some salespeople may have fifty huge accounts with endless potential. Others could be stuck with five tiny companies just because their names all start with the letter “J.”. If you do decide to divide up your sales territories according to the alphabet, establish some ground rules.

Why do we have a balanced sales territory?

Balanced sales territories give everyone a chance to maximize their compensation. To motivate and boost morale. Giving a sales rep their own territory establishes ownership; they’re in charge of their piece of the pie. It’s their responsibility to make sales happen.

What is geographic territory planning?

Geographic territory planning could create travel-related issues for outside sales teams. Depending on where your HQ is located, some reps may have to commute much further than others. That means some of your team will automatically be required to invest more time. 2. Company size.

How does territory planning affect sales?

Effective territory planning can result in an increase of sales , a decrease in cost, and an overall improvement in customer coverage. Consider the following questions when thinking about territory planning at your company.

What fields are used to assign territories?

Fields used to assign territories, like User Name, User ID, Territory Name, or Territory ID. Latitude field. Longitude field. Geocoded records are required. If records are not geocoded with latitude and longitude coordinates in your environment, use the core Salesforce Maps application to geocode records.

What is Territory Planning?

Territory Planning is an add-on product to Salesforce Maps. To utilize Territory Planning, the Salesforce Maps Managed Package must be installed and permissions to configure and use Territory Planning must be assigned.

Does Trailhead Simulator store progress?

The simulator doesn’t store your progress. If you close your browser, the simulation starts from the beginning each time you launch it. Use the navigation controls at the bottom of the simulator to get back to where you left off. For the best experience, view the Trailhead Simulator on a laptop or desktop computer.

Can Territory Planning be integrated with Salesforce?

Territory Planning can be directly integrated with Salesforce reports. These reports can be created for any mappable object and display any field on that object. When creating a report, there are some required fields.

What is a seperate formula?

Basically it's a seperate formula that you use to make sure that certian contitions are met when a user creates or edits a record. The ones that I posted basically make it impossible for a user who is not an Admin to create or edit a Lead in the Country is incorrect, or if the Country = US or CA and they don't enter a valid State or Province.

How to improve data quality?

Improve the quality of your data using validation rules . Validation rules verify that the data a user enters in a record meets the standards you specify before the user can save the record. A validation rule can contain a formula or expression that evaluates the data in one or more fields and returns a value of “True” or “False.” Validation rules also include an error message to display to the user when the rule returns a value of “True” due to an invalid value.

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