You can use the fault connector from any of the ‘data’ elements (the pink ones), or the Action elements in the Flow toolbox. To create a fault connector, simply create a second connection from your element after creating your first connection. Next Stop on the Fault Line
Full Answer
Can I use fault connectors in Salesforce Orgs?
I work on many Salesforce Orgs and I rarely see these used. They are recommended as best practice and using them can make flows failing a lot less stressful. You can use the fault connector from any of the ‘data’ elements (the pink ones), or the Action elements in the Flow toolbox.
How do I create a fault connector?
To create a Fault Connector, you have to create a second connection from your element after creating your first connection. If you are using a Screen Flow, you can connect the Fault Connectors to a screen and display an error message. Since it is a screen that you build, you can use rich text and images to make the error message look more friendly.
How do you handle errors in Salesforce flow?
To fail the complete transaction after handling the error, you can use an invocable Apex method, which can throw a flow exception. To bypass errors for a given element in your flow, draw the fault connector to the same element as the normal connector. The standard error email that Salesforce sends is a little hard to read.
What happens when a fault connector fails a flow?
When you add a Fault Connector to a flow and if the flow is getting failed, the flow action will be failed but the first action that triggered the flow will be success, since the exception is handled. This is same as an Apex class behavior when you add try – catch block.
How do I create a fault connector in flow Salesforce?
You can use the fault connector from any of the 'data' elements (the pink ones), or the Action elements in the Flow toolbox. To create a fault connector, simply create a second connection from your element after creating your first connection.
How do I create a fault display in Salesforce flow?
1:385:21Handle & Display Flow Error using Fault Path - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut if there is an error we can actually combine a path here called fault. So if you do this if youMoreBut if there is an error we can actually combine a path here called fault. So if you do this if you connect this create records to a different screen you'll get this fault.
What is fault connector in Salesforce?
A better option is to use something called 'Fault' path in Flow. Fault Path is also called Fault Connector or Fault Line. With Fault path, you can display a more meaningful message and guide users on what to do. To create a fault path, create a screen element with useful message and connect it to the DML element.
What is fault connector and why is it used?
While a connector element determines the normal path of flow execution, a fault connector is executed at runtime only when its source element results in an error. A fault connector can have any target element but only the following source elements: Apex Plug-In.
How do you show error message in record trigger flow in Salesforce?
3:036:57How to display error message for failure records using Screen FlowYouTubeStart of suggested clipEnd of suggested clipSo here you can display your error. Message just select a screen select a display text. And we'llMoreSo here you can display your error. Message just select a screen select a display text. And we'll give it as error message okay it cannot contain space so error message.
What is an unhandled fault?
An “unhandled fault” is thrown when something happens inside your Flow that goes against what Salesforce is expecting. This could be something as simple as pushing a record without a required field being populated, or something more sinister like a governor limit being hit (which means too many SOQL queries).
How do I add a connector to Salesforce flow?
To add a connector between flow elements, click the node beneath the source element and drag and drop a line anywhere onto a target element. To delete a connector, select it and press the DELETE key.
How do you debug a record triggered flow?
Just add an Action Element on the Flow and Search for Debug Flow and Select this Action as installed from package. Provide a Label and just save it. Save as or Save and Activate the Flow before testing.
How do I use flows in Salesforce?
How do I create a flow in Salesforce?Open Flow Builder. ... Select the Flow Type, then click Create.Drag the elements you want to use onto the canvas. ... Connect the elements to determine the order in which they're executed at run time. ... Save your flow.
How do I add exceptions to a Salesforce flow?
15:2337:48Flows Exception Logging Using Fault Connectors & Platform EventsYouTubeStart of suggested clipEnd of suggested clipSo select flow here. And select the fault. Message. This is done connect this to throw exception.MoreSo select flow here. And select the fault. Message. This is done connect this to throw exception. Save as a new version. Activate it let us go back.
How do u handle exceptions in flows?
Depending on where the exceptions occur, you could use step status fail when conditions in the transitions of activities called by your utility shapes. You can also add decision shapes that route the work differently if certain error conditions exist on the clipboard.
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Dear User – Computer Says No
It isn’t a very pretty error message and it still makes my blood run cold. I used to imagine what the end-user must think when they see this message:
The Fault Connector
If I expected most readers to have seen the ‘Unhandled Fault’ message, I wonder how many of you have seen ‘Fault Connectors’ which Salesforce provides to handle Flow errors?
Next Stop on the Fault Line
We now know how to create a fault connection, but what do we attach it to? Below is a simple screen flow which lets users create a Contact and Account at the same time. We will use this to demonstrate some of the best elements to use after things have gone wrong.
Time to Relax
Using fault connectors to handle errors in your flows will improve your users’ experience and help deliver the information that Admins need to understand problems with Flows quickly. That new screen flow error message looks so nice… I secretly hope I see it again soon!
Salesforce troubleshooting: Connector issues
This article describes potential issues with the ScheduleOnce connector for Salesforce and how these issues can be fixed. If you’re still having problems, please contact us and we will be happy to assist you.
Issues affecting all Users connected to Salesforce
In this case, you should first check errors related to the Salesforce API User. Then, you should check the status of the Salesforce API call usage in your Salesforce account.
Issues affecting only single Users connected to Salesforce
There are many ways in which ScheduleOnce bookings can update Salesforce. For example, some bookings may be made with existing Salesforce contacts and not create new records, while others can be made with Leads and create new Lead records in Salesforce.
Other issues
If you’re still seeing issues, please contact us and we'll be happy to assist you.
