Slaesforce FAQ

how to eliminate duplicates in salesforce

by Tyree Conroy DVM Published 3 years ago Updated 2 years ago
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How to Remove Duplicates in Salesforce Classic

  • Select “Merge Contacts” in the Contacts related list of an account.
  • Select up to three accounts to merge and click next. You can either refine the list or sort from all contacts.
  • Delegate one contact record as the master record. ...
  • Choose the field values you want to keep from each record. ...
  • Make sure everything looks right and merge.

In Salesforce Classic
Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

Full Answer

What are duplicate rules in Salesforce?

Resolve and Prevent Duplicate Data in Salesforce

  • Learning Objectives. Explain the difference between matching rules and duplicate rules. ...
  • Rules for Duplicate-Free Data. ...
  • Activate a Matching Rule. ...
  • Create a Custom Matching Rule for Contacts. ...
  • Block Duplicates with Fuzzy Mailing Streets. ...
  • Report on the Creation of Duplicate Accounts and Leads. ...
  • Resources. ...

How to dedupe in Salesforce?

  • What fields and rules you are going to use to match on
  • What fields you need to see when looking at the match report
  • What rules and criteria you are going to use to determine the “winner” (master) in the merge transaction. ...

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How to delete duplicate records in Salesforce?

  • Open a new excel file that is blank
  • Go back to the excel file with the records and right click the column letter of the column that includes the email addresses. ...
  • Go back to the file which includes only email addresses. ...
  • Now click only the first email address in the file and click: Format; then Conditional Formatting. ...

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How to duplicate a standard Salesforce button?

Salesforce Help has a fresh look and feel with all the same functionality you're used to. Try out the new site and then let us know what you think! There's link to share your feedback on every page.

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Can we remove duplicates in Salesforce reports?

You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.

How do I avoid duplicates in a Salesforce report?

Bypass sharing rules if needed - if you want to match on all records, change Record-Level Security to Bypass sharing rules. Choose what happens on Create and Edit. If you want to prevent duplicates, choose Block. Otherwise, choose if you want to Alert the user or Report the duplicate.

How do I manage duplicate records in Salesforce?

To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set.On a duplicate record set list view, click New.Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).In Lightning Experience, in the Related tab, click New.

Can you tell me your steps to remove duplicate data in Salesforce?

Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object. Select Id and any other desired fields and follow the prompts to complete your export. For more information, review Exporting Data. Review the resulting CSV file to verify the DuplicateRecordSet to be deleted.

How do I report duplicates in Salesforce?

In Setup, use the Quick Find box to find Report Types.Create a report type, selecting Account, Contact, Lead, or Duplicate Record Set as the primary object. ... Click Next.Relate Duplicate Record Items to the primary object that you selected.More items...

What is deduplication in Salesforce?

Deduplication and matching rules are what determines if there's a potential duplicate record and creates a duplicate alert on the record you're viewing. Besides native options in Salesforce and several tools to help you dedupe your Salesforce instance on the AppExchange, your organization will need to make changes.

How do you prevent duplicate records in Salesforce Apex?

Preventing duplicate records in Salesforce based on a single field can be achieved using a Set that can store the values of that specific field from all existing records and compare it with the list of new records that are going to be inserted.

How do I merge duplicates in Salesforce?

Required Editions and User PermissionsFrom the Accounts tab, click Merge Accounts in the Tools section. ... To find the duplicate accounts, enter a search string. ... Select up to three accounts you want to merge. ... Select one account as the master record.Select the fields that you want to retain from each record. ... Click Merge.

How to reduce duplicates in Salesforce?

Handy Hint: While training the users, try to get them in the habit of doing a quick search of your Salesforce instance before entering a record to see if it already exists , this can significantly reduce the number of duplicates created.

What is a duplicate check in Salesforce?

Duplication check is an app that runs natively in Salesforce. It will find and merge duplicates within your Salesforce instance across leads, contacts, accounts and other custom objects. The app also prevents duplicates from being created from manual entry, data imports and API inserts. Duplicate check is free for processing up to 10,000 records - there are various pricing points based on data limits post 10K records.

What is Salesforce AppExchange?

Installing apps from the Salesforce AppExchange is a great way to add functionality and streamline your instance without having to do any custom development of your own. Check out our blog on The 10 Must-Have Salesforce Apps.

Why is it important to implement a duplication management strategy for Salesforce?

It is essential to implement a duplication management strategy for your Salesforce instance, to avoid future problems.

What to do if you find duplicates in your database?

If you find that large volumes of your records are duplicates or finding that the quality of your data is lacking, you should look to engage a data specialist. We recommend reaching out to Database Consultants Australia (DCA) to discuss the state of your data and how you can improve it further.

What is the purpose of setting a duplication rule?

Set a duplication rule to determine what will happen when a record matches.

What happens if you don't resolve duplicates?

Duplicates can cause: Different sales reps calling the same prospect or customer. The business to appear disorganised to prospects and customers.

How to create duplicate rules?

Just like a matching rule you can create a duplicate rule first by defining a name and description (optional) after you choose the object the rule is for. Next you can set the record level security. When it’s enforced it will only consider records the current user has visibility to for potential matches.

Why is data important in Salesforce?

Your data is one of the most important aspects to making your Salesforce implementation successful. When data is structured incorrectly, not complete, or simply not visible to the right people, your adoption and usability of the platform decreases dramatically. One of the common issues every customer experiences is duplicate data.

Can you manually merge duplicate records in Salesforce?

You can manually review and manually merge duplicate records in Salesforce. This is viable if you’re overall data set is pretty small. For most companies , this is simply not feasible.

How do matching rules and duplicate rules work together?

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

How many matching rules can you have in a duplicate rule?

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

What does Maria do with duplicate records?

Maria selects Duplicate Record Items, so that newly created duplicate account records appear on the report. Then, she saves the report type.

Can Salesforce identify duplicate phone numbers?

So you create a custom matching rule to include fuzzy matching for phone numbers. Salesforce flags contacts with matching phone numbers as duplicates, even though one includes a country code and the other doesn’t.

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