Slaesforce FAQ

how to enable customer portal in salesforce lightning

by Dr. Karlie Ortiz I Published 2 years ago Updated 2 years ago
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Go to setup=>Customize=>Customer portal=>Settings. Now click on settingsto activate. Now click on Edit buttonto edit. After editing click on enable salesforce customer portal as shown above.

Enable Customer Portal in Salesforce
  1. From Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings.
  2. Click Edit.
  3. Select Enable Customer Portal.
  4. Click Save.
  5. Continue setting up the portal.
  6. View of Customer Portal after Enable.

Full Answer

How to enable Salesforce customer portal?

Salesforce users must know how to enable salesforce customer portal. Follow the steps given below to enable salesforce customer portal. Go to setup=>Customize=>Customer portal=>Settings. Now click on settingsto activate. Now click on Edit buttonto edit. After editing click on enable salesforce customer portal as shown above. Click on Save Button.

How to enable partner accounts in Salesforce Mobile and lightning experience?

Drag the Enable Partner User button to the Salesforce Mobile and Lightning Experience Actions section. Click Quick Save. Now, we can enable a couple of accounts as partner accounts. Let’s enable Edge Communications and Express Logistics and Transport as partner accounts in our Trailhead Playground. From the App Launcher, select Accounts.

How do I enable communities in Salesforce lightning experience?

You can now enable and change settings for Communities in the Setup menu in Lightning Experience. The full Salesforce Communities product is not supported in Lightning Experience, so to create, manage, or use your communities, you must use Salesforce Classic.

How do I switch from Salesforce tabs + Visualforce to lightning?

By definition, a Salesforce Tabs + Visualforce community uses Visualforce and the Lightning Platform technology under the hood. There's no toggle in a Salesforce Tabs + Visualforce community that allows you to switch to Lightning technology.

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How do I enable a portal user?

From Setup, enter Sites in the Quick Find box, then select Sites. Click the site label of the site you want to configure. Click Login Settings. Click Edit....Required Editions and User PermissionsSelect the Login Enabled checkbox.Select a user for the Administrator field.Optionally, set the Logout URL . ... Click Save.

Does Salesforce have a customer portal?

Salesforce Customer Portal allows you to create profiles having customizable layouts, list views, and reliable field-level security. Moreover, it provides access to custom Salesforce objects for displaying and collecting relevant information for custom applications.

What is a customer portal account in Salesforce?

A Salesforce Customer Portal provides an online support channel for your customers—allowing. them to resolve their inquiries without contacting a customer service representative. With a Customer. Portal, you can customize and deliver a visually stunning user interface to your customers, and use.

How do I enable contact as a customer?

On the contact detail page, click the actions dropdown and select Enable Partner User or Enable Customer User. This option creates a user record in your Salesforce org with some details prepopulated from the contact record.

What is a customer portal user?

This standard profile lets users view and edit data they directly own or data owned by or shared with users below them in the Customer Portal role hierarchy. These users can also view and edit cases where they are listed in the Contact Name field.

How many types of portals are available in Salesforce?

Portals overview in Salesforce :- There are 3 types of Salesforce.com Portals.Self-Service portal.Partner Portal.Customer Portal.

What is Customer Portal and Partner Portal?

Partner / Customer Portal Partner portal is for your, well, Partners, who need to work with Leads, Contacts, Opportunities, etc. Customer Portal is more focused on support needs, so your customers can interact with cases. Partner licenses, having more access to the core CRM features, were significantly more expensive.

How do I give customer access to Salesforce?

The customer access option is visible in the sharing detail of any file shared with a record. To set the sharing level, in the menu next to the Customer Access option, select Viewer to give the customer view access to the file. If you choose Set by Record, then the customer's file access depends on their record access.

How do I open a community portal in Salesforce?

How to enable community in Salesforce? To enable community in Salesforce go to setup -> Build -> Customize -> Communities and click on settings. and check enable communities check box and enter your domain name and save it. Note: You cannot change your domain name once you save it.

How do I enable manage external users?

1:243:19How to Enable the 'Manage External Users' Button in the Contact LayoutYouTubeStart of suggested clipEnd of suggested clipSection solution two first check to make sure communities is enabled go to the setup. Page typeMoreSection solution two first check to make sure communities is enabled go to the setup. Page type communities in the quick find box click communities settings. And in this org communities is already

How do I give access to an external user in Salesforce?

Select the profiles that you want the delegated external user administrator to manage. In the Delegated External User Permission Sets, click Edit. Select the permissions that you want the delegated external user administrator to manage. Save your work.

What is a partner user in Salesforce?

Partner users are Salesforce users with access to CRM objects, such as opportunities, leads, and campaigns. Partner users can access and modify the Salesforce data you share with them by logging in to a portal. Let’s create some partner users.

What is Ursa Major's first step in expanding its business with partner resellers?

Ursa Major’s first step in expanding its business with partner resellers is sharing pertinent CRM data with partners. Maria, the Ursa Major system administrator, wants to create a partner portal using Experience Cloud to make data sharing a breeze.

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