Slaesforce FAQ

how to enable logging in as another user salesforce

by Dr. Cristal Murray Published 2 years ago Updated 2 years ago
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Enable Log In as Another User.

  • From Setup, enter Users in the Quick Find box, then select Users.
  • Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin ...
  • To return to your admin account, select User’s Name | Logout.

  1. From Setup, enter Users in the Quick Find box, then select Users.
  2. Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.
  3. To return to your admin account, select User's Name | Logout.

Full Answer

How do I enable login as any user in Salesforce enterprise?

If your org was upgraded from Professional Edition to Enterprise Edition, use the steps under "Request feature enablement from Salesforce Support.". Manually enable "Organization Admins Can Login as Any User". Click Setup. Under "Administer," select Security Controls | Login Access Policies. Select Administrators Can Log in as Any User. Click Save.

How to grant access to another user in Salesforce?

You can go to the User record page of that user and click the "Login" button to login as that user. If you did not see the "Login" button, maybe you can use that User's username and password to log in to Salesforce, then go to Set Up - My Personal Information - Grant Login Access, now you can grant access...

How do I remove login access from my Org in Salesforce?

To have this feature removed from your org, contact Salesforce. If you remove the feature, a user must grant login access before an admin can log in to that user’s account for troubleshooting. For more detailed information please refer to salesforce’s documentation.

How to log in as other user?

Once this feature is turned on, it is very simple to log in as other user, below are steps From Setup, enter User Name in the Quick Find box, then select user. Click the Login link next to the username. This link is available only for users who have granted login access to an admin or in orgs where admin can log in as any user.

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How do I enable login as user in Salesforce?

0:020:46Enable Administrator to Log in as Any User | Salesforce Developer SupportYouTubeStart of suggested clipEnd of suggested clipOnce in setup type login access policies in the quick find box. In the login access policies sectionMoreOnce in setup type login access policies in the quick find box. In the login access policies section check the box for administrators can log in as any user. Admins can now log in as any user.

Why can't I login as another user in Salesforce?

A Salesforce administrator cannot log in as a user if the user is inactive. If a system administrator in logged in as a user and then logs out as that user, their current session will also be terminated and they may be forced to login again. You cannot login as another user if you're already logged in as a user.

How do I log in as another user?

Option 1 - Open the browser as a different user:Hold 'Shift' and right-click on your browser icon on the Desktop/Windows Start Menu.Select 'Run as different user'.Enter the login credentials of the user you wish to use.Access Cognos with that browser window and you will be logged in as that user.

Can delegated admin login as another user in Salesforce?

Enable delegated administrators to manage users in specified roles and all subordinate roles. You can assign specified profiles to those users, and log in as users who have granted login access to administrators. A delegated administration group is a group of users who have the same admin privileges.

Can't see administrators can login as any user?

To enable this, go through Setup > Security Controls > Login Access Policies > Administrators Can Log In As Any User > Save. If you don't see this feature, contact Support.

How do I impersonate in Salesforce?

User impersonations can be done through two different ways in Salesforce: by accessing the User's page and clicking the “Login” button or by adding some parameters to your domain's URL.

How do I switch users in Salesforce?

Search for the account you want to switch to. You can search by name, ID or workspace. To switch to a specific workspace within an account, click the drop down arrow next to the account name, and select the workspace. Click Switch.

How do I login as a customer in Salesforce?

How to Enable Customer PortalFrom Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings.Click Edit.Select Enable Customer Portal.Click Save.Continue setting up the portal.View of Customer Portal after Enable.Click Edit.More items...•

How do I log into my Salesforce account?

We've got you covered. To log in to your Salesforce account, simply go to https://login.salesforce.com/. If your company has a custom domain and you need to log in that way, head to login.salesforce.com and click on the “Use custom domain” button in the bottom right corner of the box.

How do I enable delegated admin access in Salesforce?

Before you begin, ensure that roles are assigned to the delegated group so that the delegated administrator can manage group permissions.From Setup, enter Delegated Administration in the Quick Find box, then select Delegated Administration and click New.Select or create a delegated group.More items...

How does delegated approver work in Salesforce?

Choose a user to receive another user's approval requests over a predefined time period. Delegated approvers are helpful when the original approver can't respond to approvals, such as during a vacation.

How you will delegate the super user rights to regular user?

OPTION 1: Delegating the ability to Add/Remove/Reset/Unlock UsersSelect the specific rights you wish to delegate, then click Next. For this option, you will choose the option to “Create, delete, and manage user accounts”.Click Finish and you are done.

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