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- File | section Options | section Add-Ins Options-> section Add-Ins
- At the Manage drop down list at the bottom select which type of add-ins you would like to enable/disable.
- Select COM Add-ins or Disabled Items depending on what list the "Salesforce for Outlook Side Panel" add-in is in then press “Go…” and make the changes
- Click File | Options | Add-Ins.
- Click the Manage drop-down menu and select Disabled Items and click on Go...
- If the Salesforce add in is listed, select it and click Enable.
How to install Salesforce for Outlook?
Now Switch to Salesforce Classic. Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It.
How to set up Salesforce for Outlook symbol?
In task bar right side system try click upper arrow button. You can find it Salesforce for Outlook Symbol there. Go to symbol “Right click” on mouse and click on Settings. Enter your Salesforce Username and Password.
Why Salesforce integration with Outlook is the best solution for sales?
To increase productivity of Sales representatives, Salesforce integration with Outlook is the best solution for managing the sales more effectively. Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer.
How do I Change my settings in Salesforce for Outlook?
If you want to change your settings, right-click the Salesforce for Outlook system tray icon and choose Settings. Click on Close button.

How do I get Salesforce plugin for Outlook?
From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.
How do I add a Salesforce toolbar to Outlook?
Click Salesforce Lightning for Outlook from the Home tab on the ribbon and then click Manage Add-ins. In the Manage Add-ins page, click the + sign and then select the Salesforce for Outlook add-in from the Office Store. Click the Add button to begin installation.
How do I get the Salesforce side panel in Outlook?
Enable the Salesforce Side PanelFrom Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.If you're modifying an existing Outlook configuration, click Edit next to the one that you want to modify. ... Select Side Panel .Save your changes.
Why is my Salesforce for Outlook not working?
Make sure the Salesforce for Outlook SFO icon is present in the system tray. If SFO icon is not present, try to run it by double clicking on the icon from the Desktop and wait a few seconds to see if it shows up in the System Tray. If nothing happens, try to restart your computer and see if the icon shows up.
How do I enable Salesforce in Outlook?
Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...
How do I install Salesforce Lightning for Outlook?
0:043:08How to Install Lightning for Outlook - YouTubeYouTubeStart of suggested clipEnd of suggested clipHi this is Philip with the cynics technologies today I'm going to show you how to install lightningMoreHi this is Philip with the cynics technologies today I'm going to show you how to install lightning for outlook start by logging in to your Salesforce organization and from the top right hand corner
Why is Salesforce greyed out Outlook?
If you are not physically clicked onto an email the Icon becomes Grey. 2. If your reading pane is OFF, the icon will also become Grey. So ensure the reading pane is set to Right or Bottom.
Is Salesforce for Outlook still supported?
Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.
What is the difference between Salesforce for Outlook and Outlook integration?
The Outlook integration lets users work with Salesforce records and certain Salesforce features while in their Outlook email or calendar. This integration is meant to replace the Salesforce for Outlook side panel and even offers more features that Salesforce for Outlook does not.
How do I uninstall and reinstall Salesforce for Outlook?
1) I plan to reinstall SFO in the futureClose Microsoft Outlook.Right-click the Salesforce for Outlook system tray icon and click on Exit.Use the Windows and R key combination to bring up the Run box and type in Appwiz. ... Select the Salesforce for Outlook and click on Uninstall and follow the on-screen instructions.
Step 1 - Make sure Email to Salesforce is enabled in Salesforce
In Salesforce Classic: Click on your name | Setup | Email Administration | Email to Salesforce and make sure that the Active box is selected.
Step 2 - Try Resetting the Outlook customization
First confirm with the User that it is okay to reset their Outlook toolbar. To reset Outlook customization,
Step 3
Confirm that the Add Email is enable for your Outlook Configurations (Salesforce Group and Contact Manager Edition has it enabled within the default Outlook Configuration):
Step 4
Make sure the Salesforce for Outlook icon is running in System Tray and it is red and not gray. The Add Email button will never display if Salesforce for Outlook is not running in System Tray or it is in the gray state (not connected).
Step 5
Once you have checked all the settings above, consider that it is possible that either the add-in was disabled by Outlook, the installation failed due to a security software or the User who installed the application did not have local administrator permission on the computer.
Step 6 - Turning off User Account Control
If the issue persists, and Salesforce for Outlook is listed as Active Application Add-ins in the Outlook Trust Center, please check the following settings and make the necessary changes:
Step 7 - Finding and deleting the Resiliency key in the Registry
Enter regedit in the Windows Search box, or press the Windows + R keys on your keyboard to bring up the Run box and then enter regedit.
How to install Salesforce on Outlook?
Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.
How to sync Salesforce email with Outlook?
STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.
What is Outlook email?
Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.
Outlook Integration
When you work in Outlook, using Outlook on the web, Outlook 2016, Outlook for Mac 2016, or Outlook 2013, you can manage your sales more efficiently.
Outlook Integration with Inbox and Einstein activity capture
Integrate email and calendar with Salesforce with a suite of productivity features. Einstein Activity Capture lets you automatically log emails and events.
Lightning Sync for Microsoft Exchange
Salesforce admins can set up Lightning Sync so reps can sync contacts and events between Microsoft® Exchange and Salesforce.
Salesforce for Outlook
A Microsoft® Outlook® integration application that you install, syncs contacts, events, and tasks between Outlook and Salesforce.
Email to Salesforce
Let your users add email to Salesforce records. Email to Salesforce lets users assign emails to leads, contacts, opportunities, and other specific records in Salesforce. That way, it’s easy to track sales-related communications.
