Determine if you're a Designated Contact or a Primary Designated Contact.
- Log in to Salesforce Help.
- From the Org picker, select Manage All Orgs .
- From the list of Orgs, click Get Support for your desired Org. If 'Get Support' is not available, click Log In.
- Click the Call Us tile.
- You will see 'Designated Contacts Passcode' with your personal passcode if you are a DC.
- Log in to Salesforce Help.
- From the Org picker, select Manage All Orgs.
- From the list of Orgs, click Get Support for your desired Org. ...
- Select Org Setting.
- Beneath your contact information a message will be displayed indicating if you're a Designated Contact.
What is a primary designated contact in Salesforce?
Primary Designated Contacts (Primary DCs) can create, view, deactivate, and edit the permissions of other DCs in their organization. Salesforce assigns your first Primary Designated Contact. The Primary DC can set up additional Designated Contacts. Who should be a Designated Contact for my organization?
What is Premier success in Salesforce?
A: Premier Success intends to assist customers during their entire lifecycle with Salesforce. Their Premier Success contract should coincide with their license contract. Premier Success is not just for when a problem occurs, or during the customers implementation.
How often is the Salesforce Premier success catalog updated?
Salesforce.com has 3 releases per year, and the Premier Success online catalog is updated regularly to reflect these changes. Consider including Premier introductory course titles into your training plan as a prerequisite for more formalized training.
How do I contact Salesforce customer support?
You can contact Salesforce Customer Support via the methods available to you through your Success Plan using the channels and availability noted below. For full steps and details to create and manage Support Cases online through Salesforce Help, see our “ Submit or update a Case with Salesforce Support ” article.
How do I access Premier success in Salesforce?
Log in to Salesforce HelpOpen Salesforce Help.Click Log In.Under "Trailblazer.me" click Log In.Select your Salesforce login or another option (Email, Social, etc)Enter your credentials and follow the remaining steps to log in.
How do I contact Premier Support Salesforce?
However, you can log in to Salesforce Help to open or update Support Cases at any time....AMER.Region or CountryToll Free Phone NumberAvailable LanguagesAMER1-800-667-6389EnglishCanada1-877-282-1987French, English
How do I find my salesforce password?
Access your Premier Company PasscodeLog in to help.salesforce.com.Scroll down to the Support & Services tile and look under 'Company Passcode'.Depending on the nature of your call, choose either 'Premier Company Passcode' or 'Premier Passcode for Designated Contact'.
How do I log a support ticket in Salesforce?
Here are the new steps:Log in to Salesforce Help.Click Contact Support.Click Create a Case on the "Create a Case" tile.Select an "Inquiry Type" from the options available to you: ... Fill in the required Case fields.Add any Case Collaborators to allow people to follow Case progress.Click Create Case.
What is contact object in Salesforce?
Contacts in Salesforce store an individual's demographic information, such as phone numbers and email addresses, and are linked to accounts. If a contact is not linked to an account then it is a “private” contact and only viewable by the contact owner or Salesforce administrator.
How do I assign an MFA to a user in Salesforce?
How to enable MFA in SalesforceGo to Setup -> Permission Sets -> click New -> enter the Permission Set name -> click Save.Find System Permissions in the System section -> click Edit -> enable the “Multi-Factor Authentication for User Interface Logins” checkbox -> click Save.
Where is the Salesforce help portal?
https://login.salesforce.com Depending on the user interface on any page while logged into your Salesforce org: In Lightning Experience:
How do I turn off mobile verification in Salesforce?
Let me tell you how to disable two-factor authentication in Salesforce:Go to SETUP, and type 'session settings'.Scroll down to 'Session Security Levels'Select Two-factor authentication from High Assurance.Now click on Remove and then Click on save.
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Create and Manage Support Cases Online via Salesforce Help
For full steps and details to create and manage Support Cases online through Salesforce Help, see our “ Submit or update a Case with Salesforce Support ” article.
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Japan Support is available in Japanese language only. For English Support call the APAC Support number +65 6302 5700.