Slaesforce FAQ

how to find mass duplicates in salesforce

by Torey Lesch Published 2 years ago Updated 2 years ago
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Finding Duplicates using Salesforce Duplicate Jobs

  • In Lightning, go to Setup and search for Matching rules
  • To allow the Duplicate job to run, you will need to create a Matching rule to set the criteria of how to tell the system...
  • Click on the New button
  • Select your object. I am going to use Contact as my sample for this run through.
  • Select the Matching Rule you created

1. Finding and merging duplicates cannot be done in mass or automatically
  1. To find duplicate Leads, you must select the “Find Duplicates” button on any lead record page.
  2. Identifying potential Contact dupes is done by selecting the “Merge Contacts” button on an Account page (not on a Contact record page).
Jan 5, 2022

Full Answer

How do you find duplicates in Salesforce?

Find duplicates across your org by running duplicate jobs. Use reports to share job results with others, and use duplicate record sets to merge the duplicates. Use information about completed jobs to track your progress in reducing duplicate records. Salesforce finds and handles duplicates using a combination of matching rules and duplicate rules.

Is it possible to merge duplicates in a Salesforce Org?

Every single Salesforce Org has an issue with duplicates, you’re not alone. Unfortunately, there are no native Salesforce features that allow for mass merging. RingLead is a wonderful option for analyzing how many duplicates you have (free), as well as providing mass merging & scheduled cleanse.

Is there a way to do mass merging in Salesforce?

Unfortunately, there are no native Salesforce features that allow for mass merging. RingLead is a wonderful option for analyzing how many duplicates you have (free), as well as providing mass merging & scheduled cleanse.

Why are duplicates in Salesforce such a pain in the backside?

There’s no doubt that duplicates in Salesforce are universal pain in the backside. Why duplicates are a pressing problem for Pardot marketers, in particular, is due to a six-letter acronym: AMPSEA (Allow Multiple Prospects with Same Email Address).

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How do I check for duplicates in Salesforce?

Hitting the 'Find Duplicates' button on the Lead record, presents the option to check the following options: Name. Last Name.

How do I clean up duplicates in Salesforce?

In Salesforce Classic Click + (All Tabs) on the Navigation bar. Search for Duplicate Record Sets. Select the Duplicate Record Sets that need to be deleted. Click the Delete button.

How do I filter duplicates in Salesforce?

How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: ... Set the action you want to happen when records match.More items...

How do I mass delete duplicate records in Salesforce?

Select Show all Salesforce objects and select Duplicate Record Set (DuplicateRecordSet) object. Select Id and any other desired fields and follow the prompts to complete your export. For more information, review Exporting Data. Review the resulting CSV file to verify the DuplicateRecordSet to be deleted.

How do you find duplicates in Salesforce lightning?

In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates. You can't add the Potential Duplicates component to custom objects.

Can we remove duplicates in Salesforce reports?

You can't remove the duplicates in the report; the report builder doesn't do distinct so I'd recommend Excel.

How do I use duplicate rules in Salesforce?

From Setup, use the Quick Find box to find Duplicate Rules. To edit a rule, click the rule name, and click Edit. To create a rule, click New Rule, and select the object you want the rule to apply to. Enter the rule details, including a name, description, and record-level security settings.

How do I find duplicate records in SOQL?

There are three SOQL clauses that are important here.GROUP BY. Groups a set of records by the values in the field you are passing. An optional clause in SOQL queries. ... HAVING. An optional clause in SOQL queries. ... COUNT(FieldName) Another optional clause in SOQL queries.

How do I manage duplicate leads in Salesforce?

– In Salesforce Classic, click the Duplicate Record Sets tab. To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set. – On a duplicate record set list view, click New. – Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).

How do you find duplicates through config for custom objects in Salesforce?

How to use Duplicate Check with a Custom Object in Salesforce...Step 1 Add custom Object to DC Setup. ... Step 2 Create a custom DC Check button in Salesforce Classic. ... Step 3 Add the DC Check button to your custom Object Layout. ... Step 4 Create a custom DC Merge button in Salesforce Classic.More items...

How do I avoid duplicates in a Salesforce report?

Bypass sharing rules if needed - if you want to match on all records, change Record-Level Security to Bypass sharing rules. Choose what happens on Create and Edit. If you want to prevent duplicates, choose Block. Otherwise, choose if you want to Alert the user or Report the duplicate.

What is duplicate record in Salesforce?

A duplicate record set is a list of items identified as duplicates. It's created when a duplicate rule or job runs. Let your Lightning Experience users merge duplicates by granting them access to duplicate record sets.

How Does Machine Learning Match Two Records?

If we take a look at the two records shown below, it is pretty clear that these are duplicates:

Deduping Salesforce With Machine Learning Algorithms

There are a couple of ways using which we can look at a Salesforce record. Let’s start by assuming it is a single block of text (as shown below):

What is the Advantage of Using Machine Learning to Dedupe Salesforce?

Every company’s dataset is unique and has its own challenges when it comes to deduplication. Whenever a human determines whether a set of records are duplicates (or not), the system will “learn” from these actions and tweak the machine learning algorithm to identify future duplicates without human interaction.

Added Value of Deduping With Machine Learning

With rule-based tools, every time a duplicate record is identified, a Salesforce admin will need to create an additional rule to prevent it from recurring. Not only is this process highly time-consuming, but it’s also nearly impossible to account for every possible “fuzzy” duplicate.

How many records can you merge in SFDC?

When you merge a record manually in SFDC, it presents up to 3 records in a group and allows you to manually select the best option for each individual field. A tool like RingLead allows you to apply any rules you use to manually select field values.

Can email identify duplicates?

Email is a good place to start, but it leaves behind a high percentage of real duplicates and it can identify false positives. Multiple matching sets can also be used for more advanced duplicate detection e.g. first name-last name-company name or first name-last name-phone number.

Does RingLead allow mass merging?

Unfortunately, there are no native Salesforce features that allow for mass merging. RingLead is a wonderful option for analyzing how many duplicates you have (free), as well as providing mass merging & scheduled cleanse. This guide covers the three main aspects of Salesforce data management:

Is there a way to prevent duplicates in Salesforce?

Salesforce’s Duplicate Alerts is not an ideal solution for preventing duplicates. It is actually a retroactive cleansing application. RingLead sets the standard for proactive data management, checking for duplicates before the record gets into your Salesforce. As the saying goes, an ounce of prevention is worth a pound of cure.

Step 2: Relate Report Objects

On the next page, find the dropdown in the ‘B’ box, and select ‘Duplicate Record Items’ from the dropdown box.

Step 3: Create the Report

Hop out of setup and back into the main interface. Go to the Reports tab, click ’New’ report, and search for the report type you created.

Step 4: Grant Access to Users

Who needs to report on duplicates? Is it a group of users, or individuals?

Step 5: Stamping out those Dupes!

Depending on how your Duplicate Rules have been setup, users should be alerted on screen when duplicates arise. This is in the form of a banner message, and visible also in the Potential Duplicate Component (you will need to add this to your Lightning Record Page Layout).

Summary

Duplicates are nasty. Duplicates are a problem for all marketers, splitting a Prospect’s profile across several records (leaving gaps or causing conflicts), and of course, skewing Engagement Metrics.

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