Slaesforce FAQ

how to find salesforce email

by Zoey Mohr Published 2 years ago Updated 2 years ago
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Find your Salesforce BCC Email.

  • Find your user name at the upper right corner and select the drop down bar.
  • Select "My Settings" or "Setup" from the drop down bar.
  • Select the Email tab under “My Settings" and click on “ My Email to Salesforce " tab.
  • You will see your email to salesforce address highlighted.
  • Copy and paste this address into your Email Sending within your Outreach settings page .

Find your Salesforce BCC Email
  1. Find your user name at the upper right corner and select the drop down bar.
  2. Select "My Settings" or "Setup" from the drop down bar.
  3. Select the Email tab under “My Settings" and click on “My Email to Salesforce" tab.
  4. You will see your email to salesforce address highlighted.
Mar 3, 2022

Full Answer

How do I get email logs for my Salesforce Org?

You can even configure your Salesforce org to receive emails for tracking purposes. To find a detailed breakdown of your org’s emails, you go to the Email Logs: Setup > Monitor > Logs > Email Log Files Select Request an Email Log. You can generate a log for any 7 day period in the last 30 days.

How to get email from a user name in Salesforce?

The workaround is to use a query to get back the email from the username. Use the userId, not the userName, if you want it to be completely deterministic. I would agree with you on all other cases that the Id is better except this one. And in this one it's either or. Usernames in salesforce.com have to be unique. Thanks..

How to track emails in Salesforce?

Next, to any emails that were sent to customers, you’ll see whether the email is unopened or if it was read. You’ll even be able to see when the email was first opened and last opened. To track emails in Salesforce, you need to first enable Enhanced Email and Email Tracking.

How to see whether an email has been opened in Salesforce?

In the past, it was necessary to run a manual report in Salesforce to see whether emails had been opened. Now, Salesforce makes it possible to see whether an email has been opened in the Activity Timeline.

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What is Salesforce email address?

Your personalized Salesforce email address is the long email address that starts with “emailtosalesforce@”.

How do I log into my Salesforce email?

Select the email you want to log to Salesforce. You can select emails in an email folder, including the Sent Message folder to log emails that you sent. icon (it's blue if an address on the email matches an email address on a record in Salesforce). Tap one or more suggested records or search for a different record.

How do I find the BCC address in Salesforce?

You can find the unique BCC address under your user name in the top right corner of Salesforce. From there, click Setup > My Settings. Now, select the Email tab and My Email to Salesforce. Just copy and paste this address into the BCC address section of the Yesware > Preferences > Integrations drop down menu in Gmail.

How do I track an email in Gmail in Salesforce?

To track emails in Salesforce, you need to first enable Enhanced Email and Email Tracking. Once this is done, you'll be able to track emails that have been sent from Gmail, Salesforce, Email Relay, and Office 365. With Enhanced Email, emails in Salesforce are saved as EmailMessage records instead of Task records.

How do I add my Salesforce email to Outlook?

From your personal settings in Salesforce, search for Salesforce for Outlook. Then click View My Configuration. If Add Email is selected, the Add Email and Send and Add options appear in Outlook. Note If you don't see the Add Email and Send and Add options, ask your administrator to activate Email to Salesforce.

What is Salesforce for Outlook?

Salesforce for Outlook, an application that you install, automatically syncs contacts, events, and tasks between Outlook and Salesforce. And most importantly, you can see Salesforce contacts and leads related to your Outlook emails.

What is email to Salesforce in Salesforce?

Email to Salesforce lets you track your sales-related emails in Salesforce. Relate emails that you send with external email applications to leads, contacts, opportunities, and other specific Salesforce records.

Can I receive emails in Salesforce?

Email to Salesforce accepts the email only if the sending server passes at least one of these protocols and doesn't fail any of them. To configure Email to Salesforce to verify the legitimacy of the sending server before processing a message, select Advanced Email Security Settings. Click Save.

How does Salesforce email work?

If you configure Email to Salesforce to associate emails to matching leads or contacts, Salesforce searches the To and CC fields for the email addresses of your leads or contacts. If any leads or contacts are found, Salesforce saves the email to the Activity History related list on the appropriate record.

How do I use inbox in Salesforce?

0:005:51Salesforce Inbox for Outlook: Demo Deep-Dive - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn this demo we're going to showcase how your team can use Salesforce inbox to sell smarter whereverMoreIn this demo we're going to showcase how your team can use Salesforce inbox to sell smarter wherever. They're working if you're anything like me every day starts with email I grab a cup of coffee.

How do I download my salesforce inbox?

Navigate to Organization | Add-ins. On the add-ins screen, click the plus icon in the upper-left corner, and then select Add from the Office Store. In the search field, enter Salesforce Inbox and click the magnifying glass search icon. Switch Salesforce Inbox to On.

How do I track an automated email in Salesforce?

The only way to see these emails today is via Email Logs. Go Setup>Administration Setup>Monitoring>Email Log Files.

A Step-By-Step Guide To Email To Salesforce

If you are looking for an effective way to link external email in Outlook or Gmail to Salesforce record, then you have come to the right place. In this blog, we will show how to quickly step up the email to the Salesforce feature and get the email reply in Salesforce under the same contact form you’ve sent the email.

Email To Salesforce Process

When sending an email from an external email application, use Email to Salesforce to automatically associate that email with your leads, contacts, opportunities, and other specific Salesforce records. When composing, forwarding, or replying to an email, type the custom email address into Salesforce in the BCC field (or any other recipient field).

Steps To Set Up Email To Salesforce

Click on the save button and copy the email address highlighted in the screenshot below.

Considerations For Using Email To Salesforce

The maximum no. of email addresses that Email to Salesforce can match is 50. Email to Salesforce processes only the first 50 unique addresses in the email if the combined number of addresses in the To and CC fields exceeds the limit.

How to track emails sent through Salesforce?

Under “Setup,” go to “Activity Settings.”. Click on “Enable Email Tracking.”. Submit the information: from then on, you’ll be able to view the email tracking for all emails sent through Salesforce. In the Lightning Experience, email tracking information will be seen under the activity timeline.

How to send mass email in Salesforce?

Sending Mass Emails in Salesforce Lightning Experience 1 Create a contact or lead list or a campaign list. 2 Select the contacts you want to send an email to. 3 Click on “Send List Email” in the upper right corner. 4 Create an email, optionally with an email template. 5 Review the email and send it.

How many emails can you send in Salesforce?

Salesforce still limits emails to 5,000 emails per day and there are file size limitations on attachments. To get past these limitations, you can use MassMailer. Not only does MassMailer alleviate Salesforce email limits, but it also works with Salesforce templates and provides built-in email tracking features.

Does Salesforce track emails?

Salesforce has launched a new feature that is intended to provide better tracking for user interactions, such as email opens. Through better data, you can improve your entire marketing and sales campaigns. Here’s how you can start to track emails in Salesforce….

Can you see if an email has been opened in Salesforce?

Now, Salesforce makes it possible to see whether an email has been opened in the Activity Timeline. Next, to any emails that were sent to customers, you’ll see whether the email is unopened or if it was read. You’ll even be able to see when the email was first opened and last opened.

Can you turn off email tracking in Salesforce?

You can also turn off email tracking for specific individuals if necessary. Some customers may not feel comfortable being tracked through Salesforce and may request that the features be turned off. This is done through the Data Protection and Privacy section, with the “Don’t Process” and “Don’t Track” preferences.

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