How do I renew my Salesforce certification?
How do i renew it ? To maintain Salesforce certification credentials, all certified professionals must successfully complete three online, release-specific exams within a 12-month period. Release exams are published in conjunction with major product releases (Winter, Spring, and Summer).
How does Salesforce CPQ automate renewal quotes?
When your renewal opportunity is ready for a final quote, Salesforce CPQ can automate that too. The new quote pulls in all added subscription products and any updated pricing. After Salesforce CPQ creates the new quote, you can edit it and add more products or services if you want.
How often does Salesforce release new features?
Three times a year (winter, spring, and summer), Salesforce releases new system feature updates. In accordance with these updates, all certified professionals are required to maintain their certification by taking a maintenance exam every release cycle.
How much does it cost to maintain a Salesforce certification?
Salesforce Certified Force.com DeveloperIf you hold both credentials, the annual cost to maintain them is USD 200. The annual maintenance fee also includes the cost to maintain any higher-level credentials.
What is a Salesforce contract?
The contract includes subscription records for any subscription-based products and keeps track of what products need to be renewed later on. Once you have a contract with your customer, Salesforce CPQ can easily handle updates to products included on that contract with an amendment.
Does Salesforce CPQ automatically renew?
Salesforce CPQ can automatically create renewal opportunities and quotes for subscription products before your customer’s contract ends. Your renewal opportunity contains all subscription items with quantities from the existing contract , and is automatically updated with additional subscription products if an amendment opportunity is marked as contracted.
How often does Salesforce release new features?
Three times a year (winter, spring, and summer), Salesforce releases new system feature updates. In accordance with these updates, all certified professionals are required to maintain their certification by taking a maintenance exam every release cycle.
How long is the Salesforce release?
Release cycles are about four months in length, and each release exam is available for two release cycles (about eight months). Refer to the schedule page on the Certification website for details regarding release exam completion deadlines: http://certification.salesforce.com/schedules.
How long are release exams?
Release exams are 30-minute online and non-proctored exams that you can take at your convenience. Typically they are about 15 questions long, but can vary depending on the volume of new release changes. The exams are also open note, so you can refer to the online training and release notes during the exam.
Do you have to take the release exam for the same release cycle?
You will not be required to take the release exam for the same release cycle in which you first earned your credential. For example, if you were certified in Spring '14 your first release exam will be for Summer '14. Earning a higher-level credential does not exempt you from having to take a release exam.
How are Power of Us program customers with only the 10 license donation renewed?
Power of Us program customers with only the 10 Enterprise Edition subscriptions donation are called "donation-only" customers.
What happens to customers with only the 10 license donation who are not actively using Salesforce?
If one user from an Account does not log into the associated Salesforce org during a consecutive 10-month period, an email will be sent to the customer notifying them that they are in danger of losing access to their donated org. We call this an attrition notification.
What is Auto-Renewal?
Auto-renewal of your subscriptions means that your current subscription will automatically renew for the same term as your current subscription after the expiry of the current term, unless you choose to give 30 days notice of its discontinuation or any other change prior to your renewal date.
When will I receive my invoice?
Invoices are sent within 5-7 days after the renewal date and the customer has 30 days (from date of receipt) to submit payment.
When can I make changes to my contract?
Typically a customer receives a renewal notification 90 days and 5 days prior to their renewal date. The customer is obligated to notify their Renewal Manager prior to renewal of any changes they require on their contract. They can do this by responding to their renewal notification or directly to the Renewal Manager.
When and how can I cancel or reduce users?
Customers can cancel the subscriptions or can cancel or reduce users at renewal by responding to the renewal notification prior to the end of their subscription term. We must receive the customer’s request in writing 30 days prior to the renewal date. Verbal requests will not be accepted.
How do I pay my invoice?
All information on how to make payment is provided on the invoice.
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