Slaesforce FAQ

how to find the username password locked out salesforce

by Thomas Cole Published 2 years ago Updated 2 years ago
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select Id, UserId, LoginTime, Status from LoginHistory where UserId = 'xxxxxxxxx' order by LoginTime desc limit 20 Then loop through the results, checking the value of the Status field. If the user has been locked out, the most recent login attempts will have a value of "Password Lockout" in this field.

Full Answer

How can I tell if a user is locked out?

Although there is no specific field on the User object to indicate that they are locked out, you can query the LoginHistory object. Then loop through the results, checking the value of the Status field. If the user has been locked out, the most recent login attempts will have a value of "Password Lockout" in this field.

How to see login attempt failed in Salesforce?

I will suggest you to login to the Salesforce with that username and password, navigate to the user details page and at the bottom you should be able to see the login history which will give details why login attempt is failed. I think you are trying to login twice or more with the same sForceService.login ();

How to check if a user is locked out using API?

Using the Salesforce Web Services API is it possible to check (or query) if a User is Locked Out (if they have attempted to log in unsuccessfully too many times and are therefore blocked from logging in)? Although there is no specific field on the User object to indicate that they are locked out, you can query the LoginHistory object.

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How do you unlock a locked user in Salesforce?

Unlock users' accounts under Administration in the Marketing Cloud mobile app....After you unlock a user's account, you can change the password.Tap More.Under Administration, tap Users.Select a locked user.Tap to unlock the user.

How do I resolve password lockout in Salesforce?

Unlock users to restore their access....To set the maximum number of failed login attempts that are allowed for all user accounts in your org in Password Policies, see Set Password Policies.From Setup, enter Users in the Quick Find box, then select Users.Select the locked user. ... Click Unlock.

How long are you locked out of Salesforce?

The duration of the login lockout. The default is 15 minutes. This setting isn't available for Self-Service portals. When a user is logged in to an active session but is later locked out, the user remains logged in to the active session.

What is password lockout in Salesforce?

Sales / Accounts & Contacts. When a user's account is locked in Salesforce and they click the "Forget my Password" link on the Salesforce page, they do not receive any type of communiation.

Why can't I log into Salesforce?

Troubleshoot your Salesforce login Confirm your login credentials (username and password) are correct. Note: Usernames are not Case sensitive. Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page.

Why can't I get into Salesforce?

If you are still not able to log in, ask your system administrator to confirm that you don't have the 'API Only User' permission enabled on your User profile. This permission prevents Users from logging in to Salesforce. Click Edit on the affected profile. Deselect the API Only User.

How do I contact SalesForce support?

SalesForce Customer Service ContactsSalesForce Email Support. N/A.SalesForce Live Chat Support. Live Chat Button on Website.SalesForce Call Center Support. 1-800-667-6389.SalesForce Knowledge Base. https://help.salesforce.com/s/SalesForce Forum. https://trailblazers.salesforce.com/answers.

How do you unlock a community user in SalesForce?

To set the maximum number of failed login attempts that are allowed for all user accounts in your org in Password Policies, see Set Password Policies.From Setup, enter Users in the Quick Find box, then select Users.Select the locked user. ... Click Unlock.

What is enforce password history?

The Enforce password history policy setting determines the number of unique new passwords that must be associated with a user account before an old password can be reused.

How do I lock a user in salesforce?

Navigate to the Salesforce Setup -> Users and click on a user you want to freeze. Then use the button on top of the page to Freeze or Unfreeze the users. Once the user is frozen, the Freeze label changes to Unfreeze.

How do I unlock filters in salesforce?

I want to make it enable....Open your desired report in Lightning Experience.Click Edit.From the options on the left, click Filters.Click the Edit icon (pencil icon) beside the Filter Logic (Example: 1 AND 2 AND 3)Click Remove Logic.Click Save.

What is password policy in salesforce?

To ensure that the appropriate level of password security is used for your organization, specify password requirements with Password Policies settings for users assigned to a profile. Profile Password Policies settings override the organization-wide Password Policies for that profile's users.

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