Slaesforce FAQ

how to find your email to salesforce email

by Kathleen Christiansen DVM Published 2 years ago Updated 2 years ago
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Find your Salesforce BCC Email

  • Find your user name at the upper right corner and select the drop down bar.
  • Select "My Settings" or "Setup" from the drop down bar.
  • Select the Email tab under “My Settings" and click on “ My Email to Salesforce " tab
  • You will see your email to salesforce address highlighted
  • Copy and paste this address into your Email Sending within your...

Find your Salesforce BCC Email
  1. Find your user name at the upper right corner and select the drop down bar.
  2. Select "My Settings" or "Setup" from the drop down bar.
  3. Select the Email tab under “My Settings" and click on “My Email to Salesforce" tab.
  4. You will see your email to salesforce address highlighted.
Mar 3, 2022

Full Answer

How to generate an email address in Salesforce?

Next, go to the setup of your Salesforce account. Next, click on the right side of the window where your name is visible. After that, click on the “My Email to Salesforce” option. You will find some email address links there. These are generated automatically.

How can salespeople track email activity in Salesforce CRM?

Salespeople can trace emails sent to prospects and customers using the BCC feature in Salesforce CRM, which allows them to do so from Gmail or Outlook on any device. In addition, sales representatives can record email activity in Salesforce by simply copying an assigned email address onto their emails.

Can I send and receive emails outside of my Salesforce account?

- You can add emails to your Salesforce CRM database records. It was not feasible to send and receive emails outside of your Salesforce account before the BCC to Salesforce emailing feature. When you use BCC to send emails to Salesforce, you can be sure that they are stored where you need them for future reference and archival purposes.

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How does my email to Salesforce work?

When your Salesforce admin activates Email to Salesforce, you receive an email that contains your system-generated Email to Salesforce address. This address also appears in your personal settings. Access your personal settings to configure Email to Salesforce before you use it.

How do I integrate email into Salesforce?

Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...

What email does Salesforce send from?

Emails from Salesforce It can be sent using Salesforce email servers 'Send Through Salesforce', using gmail or office 365 accounts 'Send through Gmail or Office 365' or using a company SMTP mail server 'Send Email Through Email Relay'.

What is email to Salesforce in Salesforce?

Email to Salesforce lets you track your sales-related emails in Salesforce. Relate emails that you send with external email applications to leads, contacts, opportunities, and other specific Salesforce records.

Does Salesforce have an email inbox?

Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox. Inbox work in Core Salesforce platform which is Sales Cloud, Service Cloud, and Lightning Platform.

How do I receive emails in Salesforce?

Email to Salesforce lets users assign emails to leads, contacts, opportunities, and other specific records in Salesforce....Enable Email to Salesforce for Your UsersFrom Setup, enter Email to Salesforce in the Quick Find box, then select Email to Salesforce.Click Edit.Select Active.More items...

How do I send an email from Salesforce to Gmail?

From Setup, in the Quick Find box, enter Send through External Email Services , and then select Send through External Email Services. Select either Send through Gmail or Send through Office 365. From Setup, enter Deliverability in the Quick Find box, then select Deliverability under Email.

How do I reply to an email in Salesforce?

Click Send An Email to send an email to a contact, another user, or any other email address. Click Reply to respond to an email. The email response automatically includes the email body as received from the customer. Enter your response and click Send.

How do I connect my Salesforce email to Outlook?

Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.

Can you forward email to Salesforce?

They need to grab their own Email to Salesforce address and customise how they want the feature to work for them. These settings are found by following the menu path: My Settings->Email->My Email to Salesforce. On the page will be the 'Email to Salesforce' email address.

A Step-By-Step Guide To Email To Salesforce

If you are looking for an effective way to link external email in Outlook or Gmail to Salesforce record, then you have come to the right place. In this blog, we will show how to quickly step up the email to the Salesforce feature and get the email reply in Salesforce under the same contact form you’ve sent the email.

Email To Salesforce Process

When sending an email from an external email application, use Email to Salesforce to automatically associate that email with your leads, contacts, opportunities, and other specific Salesforce records. When composing, forwarding, or replying to an email, type the custom email address into Salesforce in the BCC field (or any other recipient field).

Steps To Set Up Email To Salesforce

Click on the save button and copy the email address highlighted in the screenshot below.

Considerations For Using Email To Salesforce

The maximum no. of email addresses that Email to Salesforce can match is 50. Email to Salesforce processes only the first 50 unique addresses in the email if the combined number of addresses in the To and CC fields exceeds the limit.

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