To do this in Salesforce Classic, follow these steps. Navigate to the Reports folder and click on All Folders on the left-hand side. Then, click the pull-down menu on the right and navigate to Items I’m Subscribed To.
Full Answer
How does Salesforce for Outlook work?
If this address is used as a bcc, Salesforce will try and match the to email address to a record in Salesforce and if a match is found will save the email as an activity, for example on a lead, contact or opportunity. Salesforce for Outlook is the Salesforce supplied tool for integrating Salesforce and Outlook. It does not have any additional cost.
How do I set up MyMy email to Salesforce?
My Email to Salesforce is accessable under Personal Setup – Email. Once enabled, this feature will give each user a unique email address that can be used as a bcc adddress when sending emails.
How to synchronize records from Gmail to Salesforce?
The other option is to use a product such as Cirrus Insight, to synchronize and even view and create records directly from gmail. Email to Case is the standard Salesforce functionality available to create cases automatically from emails sent to a specific address that has been setup for that purpose.
How to send emails from Gmail to Salesforce?
The Email to Salesforce functionality will work with gmail, so to copy emails to Salesforce bcc the generated email address and Salesforce will try to match the to email address to a record in Salesforce. There is also an additional feature that Salesforce offers to make this easier.
How do I subscribe to a Salesforce email?
To set up an email subscription, follow these steps.Locate a dashboard widget or a lens with information you want delivered to you with regular email updates. ... Select Subscribe from the menu on a dashboard widget, or from a lens, click the Show Subscriptions icon ( ).More items...
Can you subscribe someone else to a report in Salesforce?
To subscribe a user, group, or role to a report, the folder containing the report must be shared with the user, group, or role. Each subscription supports up to 500 recipients. Each recipient is a single user, role, role and subordinates, or group.
How do I change a Salesforce subscription report?
In Salesforce Lightning, here's how to do it.Click on the Reports tab and find the All Reports option on the left-hand side.At the top, you'll see a tab labeled Subscribed.Now, you can manage your subscriptions and add new reports.
What happens when you subscribe to a report in Salesforce?
In Salesforce Classic, subscribe to a report to receive report notifications periodically when the metrics you care about most meet certain conditions. Set the conditions that trigger notification, and specify if you want to be notified via Salesforce app notifications, Chatter, or email.
How do I enable subscribe on reports in Salesforce?
To schedule emailed reports, select Schedule Future Runs from the Run Report dropdown menu.On the Report Run page, click Subscribe.On the Report Subscription page, choose whether to be notified each time conditions are met or only the first time.Specify each condition in three parts: aggregate, operator, value.More items...
Why can't I subscribe to a report in Salesforce?
In order to make the 'Subscribe' button to appear on your reports, the 'Report Notifications' and 'Salesforce App Notifications' features must be enabled for your organization. 1. Steps to Enable Report Notifications in Salesforce Classic.
How do I check my Salesforce subscriptions?
How to find all the Subscribed or Scheduled Reports in Salesforce...Go to Reports Tab.Select All Reports.Sort by Subscribed column.
How do I turn off report subscriptions in Salesforce?
To unsubscribe from a Report:Click on the Reports tab.Click on the name of the report you wish to cancel.Click the arrow next to Edit.In the drop down, click Subscribe.Click Unsubscribe.
How do I schedule an email report in Salesforce?
On the Reports tab, click a report name.Click Schedule Future Runs from the Run Report dropdown menu. ... On the Schedule Report page, specify a running user who has access to the folder where the report is stored. ... Select an email setting. ... Set the frequency, duration, and time for running the report:More items...
How many reports can a user subscribe to?
Currently, Users can subscribe to a maximum of 7 reports or dashboards and be notified whenever set conditions are met. This maximum limit is currently hard-coded and cannot be increased.
Can community users subscribe to reports?
My question was about subscribing to reports, not viewing reports. I had contact with salesforce in the meantime and discovered that this option is not available for Community Users. Workaround is that some one with a full salesforce license subscribe community users to a report.
Can Salesforce automatically send reports?
You can set up a report to run itself daily, weekly, or monthly and send the results automatically to the people who need them. That way, you don't have to remember to log in and do it yourself.
What is an email handler?
An email handler will ‘listen’ for incoming emails from a specific address. It can then use custom logic to create or update records based on the information in the email. "Emails sent by customers to specific support email addresses can be processed by Salesforce and turned into case records. ".
Can APEX send emails?
If custom logic is required APEX can be used to send emails either to an individual or a group of users programmatically. "In Salesforce Classic and Lightning Experience, emails can be sent from standard objects such as Accounts, Contacts, Leads and from custom objects.
What can be synchronized in Salesforce?
Contacts, Events and Tasks can be synchronized and categories can be used to determine which records will synch. It can also be setup to manually select emails to record in Salesforce or to automate the logging of all inbound and outbound emails.
What does setting a reply email address mean?
Setting a reply email address means that it will go to that email address, and not to Salesforce. Workflows rules can be setup to send emails. Workflow emails work the same way as sending an email manually from a record, except that when defining the email alert, you can choose which from address to use.
Does Salesforce have a terminal server?
Each user determines what synchs individually. Salesforce for Outlook doesn’t support terminal servers, such as Citrix.
Does Salesforce support Citrix?
Salesforce for Outlook doesn’t support terminal servers, such as Citrix. Citrix Supported Outlook Integration. If you are in a Citrix environment, then you will need to look for an alternative to Saleforce for Outlook, as it isn’t supported.
Background
Email is so 2005, and yet traffic volumes are still growing 4% per year. It’s still an important vector for communications but with flaws due to its design heritage.
Compliance BCC Email for help with troubleshooting
The title may sound officious, but Compliance BCC is really handy for troubleshooting.
Authenticate your email: SPF
Sender Policy Framework (SPF) shows that another server (e.g. salesforce.com) has permission to send on behalf of a whole domain (e.g. salesforceben.com) and is much stronger than a verified email address (which only proves that you had access to a single email address for a moment in time).
Tamper-proof: DKIM
After SPF, along came another progression. DomainKeys Identified Mail (DKIM) shows that no one altered your email on route from the sender’s email server, to the recipient’s email server.
DMARC
SPF shows that the sender is valid, DKIM shows that the email hasn’t been interfered with, but what about the rest of the emails that appear to be coming from your domain? Is it a forgery (just like anyone can print a letterhead) or should the email still be considered valid? Domain-based Message Authentication, Reporting and Conformance (DMARC) completes the set and tells the recipient email server what to do..
Testing and Further Reading
You may want to use the DMARC.org’s resources to test your SPF, DKIM and DMARC setup. DNS changes can take up to 48 hours to percolate, so do remember to be patient!
