Slaesforce FAQ

how to freeze users in salesforce

by Thora Zieme Published 2 years ago Updated 2 years ago
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madhulika shah

  • From Setup, enter Users in the Quick Find box, then select Users.
  • Click the username of the account you want to freeze.
  • Click Freeze to block access to the account or Unfreeze to allow access to the account again.

How to deactivate a Salesforce user?

  • Navigate to Users in Setup, and click Edit next to Maya Lorrette.
  • Deselect the Active checkbox to deactivate Maya’s user license.
  • On the warning message, click OK, then click Save.
  • Repeat the same steps to deactivate Ted Kim.

How to create a new Salesforce user?

  • Setup > Type in ‘Users’ into Quick Find > Select Users
  • Depending on how many users you want to add Select New User (single) or Add Multiple Users (up to 10).
  • Select User Licence – this will decide the Salesforce accessibility for each user. This is where you would set up the Identity Licence.
  • Select Profile for the user.
  • Save.

How to deactivate a Salesforce user license?

  • Termination of the user's access to your portal
  • Removal from all groups, teams, and sharing rules with which the user is associated.
  • Permanent loss of the portal user's association with the contact
  • If you later re-enable a contact for portal access, a new portal user is created that is not related to the previous portal user record in any way.

How do I create a new user on Salesforce?

  • Enter First name, last name, Alias, Email address.
  • Now Assign a Role to the user.
  • Now assign user license to the new user.
  • Assign a profile to the user.
  • Now select generate passwords and notify user via email.
  • Click on Save button.
  • A verification email will be sent to the Email.

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What happens when you freeze a user?

Once the user is frozen, the Freeze label changes to Unfreeze. This has to be done user by user and can be a good way to proceed if you have just a few users. I’d also recommend that you create 2 users listviews before proceeding: One Listview with the users you need to freeze and who are not frozen yet.

Can you access Salesforce on a SaaS platform?

As part of maintenance operations or release deployments, you could require to prevent all users – or a subset of users – connecting to a Salesforce organization, for a limited period of time. While you could try to find the OFF button in the settings, Salesforce is a SaaS platform and there is no way you can access the application layer ...

Can you freeze more than one Salesforce object?

Note that, depending on the criterias you want to use to filter the users you want to freeze, it can require to extract more than one Salesforce object and combining them using MS Excel for instance, before being able to generate the final file to load.

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in Which Context Could You Want to Lock Your Salesforce Org?

Deactivate Your Single Sign-On Configuration

  • In case you are leveraging SSO, deactivating the Single Sign On configuration at your org level can be a first easy action to prevent your end users to login to your Salesforce Organisation. Usually the end users are accessing the organisation using the My Domain URL, where the Single Sign-On option is available for them. Even sometimes hitting MyDomain URL take them seamlessly to th…
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Deactivating Users Or Freezing Users

  • This second option allows you to granularly target and lock the users you want to block. Freezing/Unfreezing users can be easily achieved in 3 different ways based on your the numbers of users you have to freeze/unfreeze and your preferences. Freezing users has as a consequence to update the IsFrozen boolean property of the UserLoginstandard object, and set it to True in ca…
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Important Notes Before Freezing Users

  1. Before proceeding, do ensure you’ll still have one system administrator user able to access the Salesforce Org in any circumstances.
  2. Try and validate the whole process in a sandbox environment, and at least once in a Full Copy sandbox.
  3. Do not deactivate the users for this sole purpose, as this will free their licence, and this could …
  1. Before proceeding, do ensure you’ll still have one system administrator user able to access the Salesforce Org in any circumstances.
  2. Try and validate the whole process in a sandbox environment, and at least once in a Full Copy sandbox.
  3. Do not deactivate the users for this sole purpose, as this will free their licence, and this could also have a bigger impact that you didn’t expect if they are part of some configuration components...
  4. Do ensure that any activity ran by the user is paused during the period of lock. If an integration user is still having a high level of activity on the org, it can prevent you to freeze the user, i...

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