Step1:Go to setup>email administration>Apex exception email> add as many user you want (you can also add external email addresses) who needs to get the flow error emails from salesforce.
- From Setup, enter Automation in the Quick Find box, then select Process Automation Settings.
- For Send Process or Flow Error Email to, select who gets the error emails. ...
- Save your changes.
What happens when a flow fails in Salesforce?
And when the flow fails, Salesforce displays a standard message in red text that reads “An unhandled fault has occurred in this flow”. But with an error message like this, users will have no clue of what happened and if they did anything wrong.
How do I change where flow error emails are sent?
To change where flow error emails are sent: Go to Set Up and type Process Automation in the Quick Find box. Click on Process Automation Settings. Update the Send Process or Flow Error Email To field to be “Apex Exception Email Recipients”. Click Save. To specify users and email addresses as recipients:
Can I use fault connectors in Salesforce Orgs?
I work on many Salesforce Orgs and I rarely see these used. They are recommended as best practice and using them can make flows failing a lot less stressful. You can use the fault connector from any of the ‘data’ elements (the pink ones), or the Action elements in the Flow toolbox.
How do I create an exception email in Salesforce?
To specify users and email addresses as recipients: From Set Up, type Apex Exception in the Quick Find box. Click on Apex Exception Email. Click the Add Salesforce User button to add additional Users, including you.
How do I get flow error emails in Salesforce?
Salesforce: Flow and Process Error EmailsGo to Set Up and type Process Automation in the Quick Find box.Click on Process Automation Settings.Update the Send Process or Flow Error Email To field to be “Apex Exception Email Recipients”.Click Save.
How do you use fault connectors in flow Salesforce?
A better option is to use something called 'Fault' path in Flow. Fault Path is also called Fault Connector or Fault Line. With Fault path, you can display a more meaningful message and guide users on what to do. To create a fault path, create a screen element with useful message and connect it to the DML element.
How do you troubleshoot a flow?
Identify the errorSelect My flows.Select the flow that failed.In the 28-day run history section, select the date of the failed run. Details about the flow appear, and at least one step shows a red exclamation icon.Open that failed step, and then review the error message.
Can flows send emails Salesforce?
To send email from your flow, either call an email alert action or create the email in the flow. Send an email by using a workflow email alert to specify the email template and recipients. The flow provides only the record ID. Send an email by specifying the subject, body, and recipients in the flow.
How do I see flow errors in Salesforce?
To troubleshoot a failed flow interview, use the flow fault email. To test the flow and observe what happens as it runs, use the debug option in Flow Builder. To view the failed flow interview in an interactive environment, click Flow Error: Click here to debug the error in Flow Builder in the flow fault email.
How do I create a fault display in Salesforce flow?
1:385:21Handle & Display Flow Error using Fault Path - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut if there is an error we can actually combine a path here called fault. So if you do this if youMoreBut if there is an error we can actually combine a path here called fault. So if you do this if you connect this create records to a different screen you'll get this fault.
How do I show error messages in flow?
If the flow is used only internally, such as at a call center, use the fault path to display the error message to the running user. In the same Screen element, ask the user to report the error to the IT department. To do so, draw the fault connector to a Screen element with this Display Text field.
How do I fix a flow error in Salesforce?
If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error. The easiest solution to this issue is to freeze your users and ensure all Flow interviews assigned to that particular user are complete before fully deactivating them.
What is the best way to look for flow errors that are occurring within a Power Automate environment?
To access these reports:Go to the navigation bar on the left side.Select Analytics.Select Microsoft Power Automate.View the reports on the right side.
How do I get email alerts from flow?
Before you begin:Make sure that the email alert you want to call from your flow exists. If not, create the email alert.Understand the daily limits for emails sent from email alerts.Store the ID for the record that you want to reference in this email, such as by using a Get Records element.
How do I get email alerts to flow?
5:357:56Send Email Alert Using Flow Builder in #Salesforce | #LightningFlowYouTubeStart of suggested clipEnd of suggested clipSo just click on plus and select end for amount is greater than what you need to do is click on plusMoreSo just click on plus and select end for amount is greater than what you need to do is click on plus and select. Action. Now here under action what you need to do is you need to search for your email
How do I automate emails in Salesforce?
If you want Salesforce to be able to send automated emails, it is not possible. You can set up an email template in salesforce and have it sent out automatically when triggered by certain events or criteria, but this is just one way that using salesforce as your email marketing tool can be beneficial for your business.
Dear User – Computer Says No
It isn’t a very pretty error message and it still makes my blood run cold. I used to imagine what the end-user must think when they see this message:
The Fault Connector
If I expected most readers to have seen the ‘Unhandled Fault’ message, I wonder how many of you have seen ‘Fault Connectors’ which Salesforce provides to handle Flow errors?
Next Stop on the Fault Line
We now know how to create a fault connection, but what do we attach it to? Below is a simple screen flow which lets users create a Contact and Account at the same time. We will use this to demonstrate some of the best elements to use after things have gone wrong.
Time to Relax
Using fault connectors to handle errors in your flows will improve your users’ experience and help deliver the information that Admins need to understand problems with Flows quickly. That new screen flow error message looks so nice… I secretly hope I see it again soon!
