Slaesforce FAQ

how to get my tasks to show in salesforce homepage

by Ignatius McKenzie Published 3 years ago Updated 2 years ago
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1. From your Classic Home page, click any Task to pull up the Task details. 2. Click the List View icon. 3. Copy the URL from your browser (it's going to be something like: https://instance.salesforce.com/007) 4. Navigate to Setup | Customize | Home | Home Page Components.

Customize the 'My Tasks' component on Home Page layouts
  1. From your Classic Home page, click any Task to pull up the Task details.
  2. Click the List View icon.
  3. Copy the URL from your browser (it's going to be something like: https://instance.salesforce.com/007)
  4. Navigate to Setup | Customize | Home | Home Page Components.

Full Answer

How do I view tasks and events in Salesforce classic?

By default, Salesforce Classic does not offer a Tasks, Events, or Activities tab. You can access the list views by clicking the Activity List View button below your calendar on the Home tab, or by going directly to the following URLs: Note: On the URL above, "orgdomain" would have to be replaced by the organization's instance or domain.

How do I create a support page in Salesforce Lightning app?

From Setup, enter Lightning App in the Quick Find box and select Lightning App Builder. Click New. Select Home Page, then Next. Assign the label Support Home Page, then click Next. Click the Standard Home Page template. Click Finish. Display the five most recent cases.

How do I view tasks and events in the app?

As a best practice, Tasks and Events are available through several locations: View the Activities related lists on the associated records. View the Activity Timeline on the associated records. Click the Calendar tab from the app menu. View the Today's Tasks and Today's Events components on the Home tab.

How do I display a link to the Salesforce Trust site?

Display a link to the Salesforce trust site. Drag the Rich Text component into the Today’s Tasks box. A text entry field will appear below the box. In the text entry field, enter Be sure to check the Salesforce Trust site. Highlight the text " Salesforce Trust " and select the Link button.

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How do I see my tasks in Salesforce?

Click the App Launcher menu, and enter Tasks in the search box that appears in the popup modal.Click on Tasks.You will be taken to a list of Tasks. On the right of the currently selected list view, you will see a link Create New View.Now your new view displays in Lightning Experience UI.

How do I add tasks to a lightning page?

When you enable Lightning, the ability to add activities is not automatically added to page layouts (e.g. Log a Call, New Task, etc.). You have to edit each page layout, choose to edit the Salesforce Mobile and Lightning Experience Actions section, and then add the actions.

How do I enable tasks in Salesforce?

On the Open Activities related list, click New Task. *. On the Activity History related list, click Log a Call to add a task record with a status of Completed. Salesforce automatically relates the task to the record.

How do I add a task to Activity tab in Salesforce?

After enabling Lightning Experience there is no button present to create a New Task when clicking on the Task tab on the Side Navigation Bar. From here check the New Task [New Task] check box and click Save. From here check the New Task [New Task] check box and click Save.

How do I add an activity to a page layout in Salesforce?

Add the Custom Actions to Page Layouts From Setup, click the Object Manager tab. Click Opportunity, then click Page Layouts. Edit each opportunity page layout that's assigned to the opportunity task record type. Select Salesforce1 & Lightning Actions in the page layout editor's palette.

How do I add a task button in Salesforce?

Then determine what fields are displayed on the Activity timeline.Navigate to Setup > Object Manager > Locate your custom object. On your custom object, click Buttons, Links, and Actions in the left sidebar.Click New Action.Create a Quick Action on the Task object. Complete every field on this page.Click Save.

What is the difference between tasks and activities in Salesforce?

Activities is the term for both Tasks and Events. There is no "Activities" object, there is a "Task" and "Event" object in the API. You can think of Tasks and Events as "Types of Activities". In the UI these records for both objects show up in the "Open Activities" and "Activity History" related lists.

What is the best way to use tasks in Salesforce?

0:094:27Use Tasks to Boost Sales Productivity (Lightning Experience) | SalesforceYouTubeStart of suggested clipEnd of suggested clipIn a split view you can see the whole list and the details of the tasks you have selected with tableMoreIn a split view you can see the whole list and the details of the tasks you have selected with table view each task is a row. In Kanban view each task is an item in a status column.

How do I use task manager in Salesforce?

0:263:20How to Use Salesforce for Project Management - YouTubeYouTubeStart of suggested clipEnd of suggested clipOne way you can do this is by creating an onboarding drip campaign with journey builder. This wayMoreOne way you can do this is by creating an onboarding drip campaign with journey builder. This way you can send new emails or push notifications.

How do I edit task layout in Salesforce?

Click Setup | Build | Customize | Activities.Select Task Page Layouts or Event Page Layouts.Click Edit on the page layout to customize.

How do I add quick action to Activity tab?

Resolve the missing ActionsClick your avatar.Select Settings.Go to Display & Layout.Look for Record Page Settings.Check if the setting is set to Activity Timeline.

Why quick actions are not appearing on case page layout in lightning experience?

You will need to do the following: Check if Feed Tracking is enabled for Case or Work Order. If yes, open any Case or Work Order record. Click the gear icon and then click on Edit Page.

Build a Winning Salesforce Homepage

To make a homepage that exceeds expectations, go ahead and plan for equal parts discovery, design, and feedback. They’re all steps in a human-centered design process. Read more in the Foundations of Design Thinking for Salesforce Admins blog post.

Pro tip 1: Ask users open-ended questions about the existing homepage

Make sure you’re asking all your who, what, why, when, and how questions. For specific prompts, see the image below. Once you have your questions, go back through and add or edit them to ensure they’re open-ended. When users feel free to share their full experience, you might be surprised by the helpful details they offer.

Pro tip 2: Wait five seconds after each response during interviews

This gives the user time to fully collect their thoughts and process what they’re seeing. It might feel awkward at first, but you’ll be amazed at how many additional insights you’ll gain.

Pro tip 3: Group homepage learnings into themes and tie each to action items

After interviews are complete, review a summary of your notes with your users. Themes fall into many categories but here are some good places to start:

Pro tip 4: Sketch out a homepage

Think about the use case above prompting a win/loss graph on the Salesforce homepage. A low-fidelity prototype for that could be a hand drawing.

Pro tip 5: Ask users open-ended questions about the new homepage

A good place to start is by asking, “How might you use this?” You can build on that by asking for red flags or moments of hesitation. For example: “What difference do you notice from your current experience?” “Do you have any concerns with the redesigned experience?” “Is there anything missing that would increase value?”

Pro tip 6: Stay open to hanging in there if constructive criticism arises

The goal is to better the design and make it the best experience possible. Sure, some added features may not be feasible. Some audiences might have different or competing needs compared to others.

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