Slaesforce FAQ

how to get salesforce einstein

by Israel Mayer Published 2 years ago Updated 2 years ago
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Go to Setup in your Salesforce org, and search for Einstein Recommendation Builder. Select the Salesforce object that contains what you want to recommend. In this case, it’s the Product object.Then, select a Recipient object, which is the object that receives the recommendation.

Full Answer

How do I enable Einstein in Salesforce?

How do I enable Einstein in Salesforce?

  • From Setup, enter Assisted Setup in the Quick Find box, and then select Assisted Setup under Einstein Sales.
  • If it's your first time visiting the setup page, click Get Started.
  • Click Set Up next to Einstein Account Insights.
  • On the Settings page, turn on Account Insights.

What can you do with Salesforce Einstein?

This means Einstein orders your search results based on:

  • Activity—how frequently or recently you’ve viewed the records.
  • Location—records that are related to a city, state, or country that you work with often.
  • Ownership—records that are owned by or modified by people that are important to you.

More items...

What is Salesforce Einstein really capable of?

Salesforce Einstein is also equipped with an automation capability that lets it offer in-depth understandings of customers to connect with them on a deeper level. With Salesforce Einstein, sales representatives can access data science features even without prior knowledge, making them more efficient and more capable of handling customers.

What does Salesforce Einstein do?

Learning Objectives

  • Describe natural language processing (NLP) and how it relates to AI.
  • Explain what the Einstein Language APIs are.
  • Explain the different scenarios in which to use the Einstein Language APIs.

See more

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How do I access Einstein Salesforce?

Users can access Einstein Analytics via the Analytics tab or via the Analytics Studio app (from the App Launcher). But first, users need the license! Users' permissions are defined on their Salesforce user record, granted via a Salesforce permission set.

Does Einstein come with Salesforce?

Salesforce's AI product, Einstein, is now available across the company's core cloud products, as part of its spring 2017 product release. Upgrades include Einstein Vision, which brings image recognition software into the Salesforce suite of products.

How do I add Einstein to Salesforce?

Enable Einstein Account InsightsMake sure users have access to the Name , Title , and Type fields on the Account object.From Setup, in the Quick Find box, enter Assisted Setup and then select Assisted Setup under Einstein Sales.If it's your first time visiting the setup page, click Get Started.More items...

How do I enable Einstein search in Salesforce?

Here are the exact steps to switch on Einstein Search in Salesforce.Click on your profile icon in the top right-hand corner, go to setup.Type Einstein search in the setup menu search bar on the left-hand side.Click the checkbox to enable Einstein Search personalization, then hit save.Go to Permission Sets.

What is Sfdc Einstein?

Salesforce Einstein is the first comprehensive AI for CRM. It's an integrated set of AI technologies that makes Salesforce Customer 360 smarter and brings AI to trailblazers everywhere.

Is Salesforce Einstein activity capture free?

Activities added to Salesforce by Einstein Activity Capture are stored in Salesforce databases hosted on Amazon Web Services (AWS) and don't affect your Salesforce data allocations. There are no additional costs for this storage.

How do I install Einstein's sales Cloud?

Setup EinsteinCreate a permission set.From the License drop-down list, select Sales Cloud Einstein.Click Save.Click App Permissions.Enable app permissions for Einstein features.Assign the permission set to users.

Is Einstein included in Service Cloud?

Service Cloud Enterprise Edition or above includes Einstein Article Recommendations. The Service Cloud Einstein SKU adds the Einstein Next Best Action, Einstein Case Classification, Einstein Case Routing and Service Analytics app features to the Service Cloud app.

How do you set up lead score for Einstein?

Go to Setup. In the Quick Find box, enter Einstein Lead Scoring , and select Einstein Lead Scoring under Einstein Sales. Turn on Einstein Lead Scoring. Choose whether to use default settings or custom settings.

What is Einstein opportunity scoring Salesforce?

Einstein Opportunity Scoring is available to users with or without a Sales Cloud Einstein license. Opportunity scores tell you the likelihood that an opportunity will be won. For each opportunity score, Einstein shows the factors that have contributed the most to the score, both positively and negatively.

What are examples of objects that can be found using global search in the Salesforce Mobile App?

Global search finds matching records in multiple objects. For example, search for Acme to get results for the Acme account as well as your opportunities for Acme. Or maybe you're not sure if Juliet Capulet was converted to a contact or if she's still a lead. Global search finds her record either way.

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Many Salesforce Admins are looking for ways to help scale their organization’s customer service experience. This can include finding solutions to increased case volume and optimizing agents’ time so they can solve customer issues faster, instead of just triaging them. One way to accomplish all of this is with Einstein Case Classification.

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What is Salesforce Einstein?

Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes Salesforce Customer 360 smarter and brings AI to trailblazers everywhere.

Why is Einstein important?

Einstein enables you to become an AI-first company so you can get smarter and more predictive about your customers. Sales can anticipate next opportunities and exceed customer needs. Service can be proactive by resolving cases before they happen.

What is data ready in Salesforce?

Data-ready — You don’t have to do data preparation or manage models. Just put the data in Salesforce and it works. Modeling-ready — Multitenant, automated machine learning means the right model is automatically fit to your organization. Production-ready — No DevOps needed.

How many companies trust Einstein?

Einstein is built on the robust and flexible Salesforce security architecture trusted by more than 150,000 companies across industries and around the world. Learn More at trust.salesforce.com.

Does Einstein work with Salesforce?

Einstein is seamlessly integrated into many Salesforce products. To use it, you don’t have to do any data preparation or manage models. Simply put your data in Salesforce and any features you have that are powered by Einstein will use that data to make you smarter and more predictive about your customers.

Einstein Discovery

Boost productivity and discover relevant patterns in all your data, whether it lives in Salesforce or outside. Find simple AI insights and recommendations to tough problems. Then, take action on your findings without ever leaving Salesforce.

Einstein Prediction Builder

Predict business outcomes, such as churn or lifetime value. Create custom AI models on any Salesforce field or object with clicks, not code.

Einstein Next Best Action

Deliver proven recommendations to employees and customers, right in the apps where they work. Define recommendations, create action strategies, build predictive models, display recommendations, and activate automation.

Einstein Language

Understand how customers feel, automatically route inquiries, and streamline your workflows. Build natural language processing into your apps to classify the underlying intent and sentiment in a body of text, no matter what the language.

Einstein Bots

Easily build, train, and deploy custom bots on digital channels that are connected to your CRM data. Enhance business processes, empower your employees, and delight your customers.

Einstein Vision

See the entire conversation about your brand on social media and beyond. Use intelligent image recognition in your apps by training deep learning models to recognize your brand, products, and more.

Frequently asked questions (FAQ)

Learn more about what Salesforce Einstein is and why it’s different than anything you’ve seen before. Find out how it makes everyone in your organisation smarter. And discover how you can start using it in your sales, marketing, service, and IT today. More questions? Just ask.

Getting Started

Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI to trailblazers everywhere.

Pricing

Salesforce Einstein is available through our cloud products. Please contact your account executive for pricing.

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