Slaesforce FAQ

how to get salesforce for nonprofits

by Miss Gwendolyn Dicki Published 2 years ago Updated 1 year ago
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Can nonprofits get Salesforce for free?

Salesforce has come one step ahead to help the non-profits in multiple ways. It has launched the Power of Us program, through which Salesforce donates 10 Salesforce subscriptions free to the eligible non-profits.

Can Salesforce be used by nonprofits?

Is Salesforce good for nonprofits? Yes! In this post, we'll walk through how you can use built-in Salesforce features as well as powerful Salesforce apps and integrations to manage all of your most vital nonprofit initiatives and actually enhance your strategies through your CRM's innovative functionality.

How does Salesforce work with nonprofits?

Salesforce for Nonprofits: The BasicsConstituent tracking and management. This function allows you to create individual donor profiles and store all relevant metrics, including fundraising, engagement, and demographic data points. ... Campaign tracking and management. ... Reporting functions and dashboards.

How do I get a free Salesforce license?

If you are an eligible Nonprofit organization you can get 10 free Nonprofit licenses of Salesforce.com through Power of Use program of Salesforce Foundation....How to apply for Salesforce NonProfit LicensesStep 1 – Signup for Trial Version. ... Step 2 – Login to Trial Account. ... Step 3 – Apply for the Power of Us Program.More items...•

What is non profit cloud Salesforce?

Salesforce Nonprofit Cloud software is an end-to-end platform that is designed for fundraising organizations, educational institutions, and other nonprofits entities to expand their reach digitally, deepen their connections with the people, streamline their internal management by keeping track of the people they work ...

What is Salesforce nonprofit Success Pack?

The Nonprofit Success Pack (NPSP) is an app that sits on top of Salesforce Enterprise Edition. NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier.

What does org mean in Salesforce?

An Org is your specific organization's data and meta data. Salesforce has multiple orgs residing on the same instance. Your data is itself contained within your org which can share the same instance as hundreds or even thousands of other orgs.

What are the different types of Salesforce licenses?

Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.

How long does it take to get a Salesforce license?

“With proper dedication and training courses, it may take three to four months to learn Salesforce Admin skills, five-plus months to go through Salesforce Developer training, and six (or more) months to learn Salesforce Consultant skills.

What is volunteers for Salesforce?

Volunteers for Salesforce (V4S) is a tool to help you manage your organization's volunteering program, events, and people. V4S handles many common Volunteer management processes such as: Managing Volunteer jobs that an organization needs filled.

Tip One: Access Your Free Salesforce Licenses

If you are a 501 (c) (3) nonprofit, Salesforce has a grant waiting for you. It’s 10 free user licenses. Don’t wait. Sign up for your trial and then apply for your nonprofit’s grant. You’ll likely get this grant approved in a matter of days.

Tip Two: Learn the Language

For new users, Salesforce terms may sound foreign. That’s because Salesforce was initially created as a for-profit sales and marketing tool.

Tip Three: Learning by Doing with Salesforce for Nonprofits

The best way to learn Salesforce is to use Salesforce! Don’t wait to upload your data to start learning

Tip Five: Target Simple Workflows

Salesforce is so much more than a place to house data. It’s a powerful tool to simplify and automate work, saving time, enhancing servicing levels and improving collaboration.

Tip Six: Find a Way to Get Quick Answers

Salesforce is big, powerful and flexible. That brings complexity. Resolving this complexity often does not require deep thought. It’s about being able to get quick answers for taking simple steps.

Why is governance important in Salesforce?

A governance structure helps your business and technology teams to communicate better, ensures business priorities translate to CRM priorities, and sets standards for rolling out updates and new features across your entire user base. A governance structure is sometimes referred to as a Center of Excellenc e, but don’t get too bogged down in terminology! Sponsorship and governance are crucial with a platform like Salesforce, whose flexibility is designed to grow along with your organization. Although it’s easy to manage changes without code, it’s important to set up processes and policies to manage when and how those changes take place. With governance established, your implementation partner knows what’s top of mind for your organization, what business processes look like across the organization, and how you plan to roll out functionality and communicate with your users about it.

Why is executive support important?

Executive support is extremely important to the success of your project. It sets the tone for your organization’s vision and goals with Salesforce. This is also where your organization will show their support through project funding, proper resources, time commitment and training needed to get the team in tip-top shape.

What is nonprofit cloud?

Nonprofit Cloud is nonprofit technology that connects all the functions of your organization, on one integrated platform, helping you become digital-first and expand the reach and impact of your organization. We offer robust nonprofit solutions across:

What is NPSP in nonprofits?

Many of our customers start their Nonprofit Cloud journey with the Nonprofit Success Pack (NPSP), which provides an industry-standard data model, objects, and capabilities to help manage your income streams, inbound grants and programs in one place. Your first 10 subscriptions are free as part of our Power of Us Program.

What is a CRM?

Complete constituent relationship management (CRM) for nonprofits. Includes all the features in Sales Cloud and Service Cloud, plus a nonprofit industry-specific data model, objects, and capabilities. The first 10 subscriptions are free with the Power of Us Program.

1. Nonprofit Success Pack (NPSP)

Nonprofit Success Pack is a fundraising-focused app that allows for donor and gift management and tracking of fundraising campaigns.

2. Program Management Module (PMM)

The Program Management Module (PMM) is designed to be installed with NPSP. It allows program managers and operational staff to record and track the delivery of programs and services.

3. Outbound Funds Module

Outbound Funds is an open-source product created by the Salesforce community, designed to track and update all funding requests and outcomes. If you have customer community licenses, you can even use Experience Cloud to create a funding portal so that applicants can create their own funding requests directly within your Salesforce system.

4. Education Data Architecture (EDA)

Some charities operate in a very similar way to educational institutions, or indeed are educational institutions! If that’s your organization, take a look at Education Data Architecture (EDA).

Summary

Hopefully you now have a better understanding of the options out there for budget-conscious nonprofits. If you have any questions about approaching a Salesforce build or upgrade, feel free to reach out on LinkedIn!

Fundamentals for Nonprofits

There are so many ways to learn about Salesforce. How you approach it depends on your learning style and preferences. Want to watch a live webinar and ask questions to Salesforce experts? Check out our webinar series. Want to learn online on your own time? Try Trailhead.

Webinars

In this series, we walk you through the basics of what Salesforce is, including Salesforce objects and terminology, the Nonprofit Success Pack data model, how to make simple configurations, and how to get your donor data into Salesforce.

Trailhead

Trailhead is the free, interactive and fun way to learn Salesforce. Learning paths called "trails" take you through the building blocks of the Salesforce platform. Start with these trails designed specifically to teach you how to use Nonprofit Success Pack at your nonprofit.

Documentation

The Knowledge base is a great place learn about the Nonprofit Success Pack and Salesforce. Here are a few key articles to help deepen your understanding the NPSP product and how to use it:

Get One-on-One Assistance

Account Executive If you have questions about your Salesforce product, or are interested in other Salesforce products, you can contact your Account Executive. Read this article for instructions on how to Find Your Account Executive.

Talk to Your Peers

Sometimes the best way to learn is by talking to people who "get you." We highly recommend joining the Getting Started group in the Trailblazer Community. For people who are new to Salesforce, this is the best place to search for answers and ask questions.

Attend an Event

Keep an eye on the Customer Success calendar to stay in the loop on the latest events and webinars. You can filter by region and time zone and find events that work for you.

What is Power of Us

Power of Us is a program run by Salesforce.org along with thousands of Nonprofit organizations to create positive change.

Eligibility for Salesforce Nonprofit licenses?

If you want to avail the benefits of the Power of Us program then your organization must be –

How to apply for Salesforce NonProfit Licenses

Go to “Getting Started” page on website Salesforce.org and Select “NPSP Free trial” from SALESFORCE FOR Nonprofits.

Need more help?

After you have applied for Power of Us you will be notified with approval at the registered email ID. If there is inordinate delay you can connect with Salesforce or contact Dhruvsoft for any assistance in the process.

Comments

I have read the Nonprofit licenses of Salesforce blog. It’s very interesting thanks for your sharing this kind information

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Congratulations, Your Organization Has Selected Salesforce!

Where to Start?

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Begin with A Vision

  • You may be thinking, ‘Holy How-do-you-eat-an-elephant, Batman!’ Well, one bite at a time, of course! Salesforce has many tools and resources to help guide you through the planning process of getting started! Leverage a flexible tool like V2MOMso that you can revisit and iterate on your vision and roadmap. Remember, your vision, like Salesforce CRM, should be flexible and grow to…
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Lead by Example

  • Executive support is extremely important to the success of your project. It sets the tone for your organization’s vision and goals with Salesforce. This is also where your organization will show their support through project funding, proper resources, time commitment and training needed to get the team in tip-top shape.
See more on salesforce.org

What Is Governance?

  • A governance structure helps your business and technology teams to communicate better, ensures business priorities translate to CRM priorities, and sets standards for rolling out updates and new features across your entire user base. A governance structure is sometimes referred to as a Center of Excellence, but don’t get too bogged down in terminology! Sponsorship and gover…
See more on salesforce.org

Build Your Internal Project Team

  • Your project’s success is dependent on choosing the right people for the project team. Having the right people on your team will create a synergy that goes a long way towards change management. At a minimum, successful project teams will include a Champion(s) who see and understand the value that Salesforce can bring to your organization. Setting expectations with a …
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Manage The Change

  • Ok, so you have your vision and team and you know where you’re going. Like any organizational change, implementing Salesforce is as much a people project as a technology project. There are two types of change management: technical change management focuses on how new functionality and fixes are rolled out, while people change management focuses on how to get n…
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