Slaesforce FAQ

how to get started as a salesforce admin

by Dr. Deshaun Balistreri I Published 2 years ago Updated 2 years ago
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Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce Administrator.

  • 1. Visit the official Salesforce Admins site. Visit: admin.salesforce.com.
  • 2. Listen to the Salesforce Admins podcast.
  • 3. Learn more about Salesforce.
  • 4. Connect online with Trailblazers.
  • 5. Find a job in the Salesforce ecosystem.

Step-by-Step Guide for Becoming a Salesforce Admin
  1. Decide on your training system. There are multiple training services available to help you become a Certified Salesforce Administrator that can work around you. ...
  2. Use all available resources. ...
  3. Take the exam!

Full Answer

How do I start a career in Salesforce?

  • Those who are in IT and have a background in development or Administration/Configuration of other similar tech systems.
  • Those who come from a totally different industry and want to “get into Salesforce”,
  • Finally students with maybe little or no IT experience.

What is the average salary of a Salesforce admin?

Over the last 12 months, Salesforce admin jobs in the US have exceeded 3,240 and have grown at 34%. A Denver User Group survey of Salesforce admin salaries found that the average salary for uncertified people was $ 69,600, and the average salary for certified people jumped to $ 86,850. Annual variance due to Salesforce administrator certification.

How to build a career in Salesforce?

You can refer the following resources for salesforce learning:

  • Trailhead by Salesforce itself, start learning for free no. Just create account and start learning.
  • Salesforce forum helps you with questions and answers and some topics in-depth
  • C R S Info Solutions, popular for project based training program and

How do you get a job at Salesforce?

This is the most important thing you can do to stand out for many reasons:

  • You’ll get on-the-job experience managing a Salesforce org, which is more valuable than anything a classroom (or website, sadly) will ever teach you.
  • You now have tangible work experience that you can list on your resume.
  • It’s a small industry and you’re going to make a ton of connections.
  • It shows you have a good heart.

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How do I become a Salesforce admin with no experience?

Enroll yourself in an InternshipFundamentals of Salesforce or SFDC.Coursework in SQL and related Database concepts.Strong competency in Javascript and related frameworks.Small projects are done in Salesforce.Strong analytical and problem-solving skills.Exceptional coding skills.

How do I start Salesforce as admin?

Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. ... Listen to the Salesforce Admins podcast. ... Learn more about Salesforce. ... Connect online with Trailblazers. ... Find a job in the Salesforce ecosystem. ... Get hands-on at a Salesforce event.More items...•

What do I need to know to be a Salesforce administrator?

A thorough understanding of reports and dashboards is an absolute must for admins. You'll need monthly, weekly, and even daily reports to get the most out Salesforce. You should be able to expect your admin to do some analysis as part of their essential knowledge.

Is it easy to become a Salesforce administrator?

Achieving the Salesforce Admin Certification is easier than most other certificates in the Salesforce sphere. Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard.

Is it worth learning Salesforce in 2021?

2021 is all about creating new opportunities and regaining the lost confidence of the year gone by. Learning Salesforce will make you well-versed with one of the most dynamic CRM platforms that have helped organizations save time and money while dealing with the complicated customer database.

How long it will take to learn Salesforce admin?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Is it hard to get hired at Salesforce?

As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.

How difficult is the Salesforce admin exam?

How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.

Does Salesforce admin require coding?

It also includes executive functions and problem-solving tasks. Hence, Salesforce Admin will be working with a team of developers, consultants, and others. They will take care of the coding part. So, a Salesforce Admin doesn't require coding as a part of his daily task.

Is Salesforce admin job stressful?

Skill #3 – A sense of calm Whether it's Salesforce Developer jobs or Salesforce Admin jobs, you're going to face some stressful times – this is where a combination of technical expertise and personable approach come in handy. But it's how you deal with these situations that's impressive.

Does Salesforce pay well?

The average Salesforce salary ranges from approximately $48,893 per year for Associate Manager to $205,475 per year for Director of Analytics. Average Salesforce hourly pay ranges from approximately $11.49 per hour for Telemarketer to $77.46 per hour for Cloud Engineer.

Is Salesforce admin a good career option?

Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.

1. Visit the official Salesforce Admins site

Exploring this website will give you access to pages and pages of resources for #AwesomeAdmins such as blog posts (like this one), a schedule of upcoming events and webinars, as well as tons of inspiration!

2. Listen to the Salesforce Admins podcast

Listen as Salesforce Admins just like you share their unique stories, bits of advice, and helpful tools for blazing their trail in the Salesforce ecosystem—and how you can find success along the way, too!

3. Learn more about Salesforce

Trailhead is the fun way to learn! Earn badges, points, and real-world credentials while you learn about all things Salesforce, hone your professional skills, and explore topics like equality in the workplace or the future of AI in business.

4. Connect online with Trailblazers

Visit the Trailblazer community and dive right in! This online community is where connection, discussion, and problem-solving all happen in real time, and you can be a part of it while getting support on your journey.

5. Find a job in the Salesforce ecosystem

There are many great ways to start or change your career in the Salesforce Ecosystem. The resources below are amazing jumping-off points as you’re considering or searching for a new position.

6. Get hands-on at a Salesforce event

Attending Salesforce events like World Tours, TrailheaDX, and Dreamforce are experiences like none other! Find one near you through the links below, start meeting your Ohana IRL, and get the hands-on Salesforce experience you want.

7. Join a local Community Group

Community groups are local to your area, and meet regularly so you can get to know your peers and how they are using Salesforce. You’ll love having a close-knit group of Trailblazers in your area!

What is Salesforce administrator?

A Salesforce Administrator uses their knowledge of Salesforce to find ways to drive user adoption and generate ROI on the implementation of Salesforce. A Salesforce Administrator can be anyone although there are important qualities to consider before diving headfirst into the role:

How long does it take to get Salesforce certified?

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

Is Salesforce in high demand?

Salesforce Administrators are in high demand. Companies with high growth realize the potential and value Admins bring. These high-growth companies now make serious human capital investments such as re-skilling workers and hiring certified Admins.

Introduction

Over the past two decades as Salesforce has been adopted by more than 150,000 companies and other organizations to help manage customer and sales processes, the demand for qualified administrators to help manage Salesforce has increased dramatically.

What does a Salesforce Administrator do?

Because Salesforce can be used in a variety of ways, the role of a Salesforce admin can differ from organization to organization, and from industry to industry. But there are several roles a typical Salesforce admin fills in the work they do. They include:

Salesforce Administrator Certifications

There are four basic certifications designed for Salesforce Administrators. Earning each one demonstrates mastery of certain skills, expertise, and knowledge within the Salesforce platform.

The Benefits of Becoming a Salesforce Certified Administrator

There are four basic certifications designed for Salesforce Administrators. Earning each one demonstrates mastery of certain skills, expertise, and knowledge within the Salesforce platform.

Are you ready to take the next step?

By putting in the time and effort (and with help from some of the resources above) you’ll be ready to earn your certification and grow in your career as a Certified Salesforce Administrator.

1. Educate Yourself

Expand your knowledge of the Salesforce Platform whenever you can – try to learn something new every day. Whether that means self-training using Trailhead, getting your Salesforce certification, attending in-person events (post-pandemic) or online events/webinars – or any combination of these.

2. Get Involved with the Trailblazer Community

Join the online Salesforce Trailblazer Community. It’s a great place to learn and connect with other Salesforce Administrators and experts, get new ideas and learn best practices. Join the groups that make sense for how you are using Salesforce and ask questions within those groups. Go to the Answers tab and post a question.

3. Join Your Local Trailblazer Community User Group

Trailblazer Community Groups are local groups that are run by other Salesforce Admins in your geographical area – not by Salesforce. This is THE place to meet other Salesforce Admins and learn about how they are using the platform. Sharing information with other Salesforce Admins, asking them questions about how they solve issues, etc.

4. Attend Dreamforce

I have attended 16 Dreamforces and I have walked away from every single one with new relationships that have shaped my career. From inspirational keynotes, visionary ideas and announcements of new features, Dreamforce will change how you think about your business and the solutions that you are creating.

5. Use Social Channels to Your Advantage

Having a social presence gives you exposure to people beyond your normal reach. Tweet and follow those who tweet about Salesforce, join and participate in Salesforce networking groups on Facebook and LinkedIn. You are bound to learn something new and you might even build your own brand by helping others in those groups with your solutions.

6. Use Your Sandbox

A Sandbox is a copy of your production organization. You can create multiple copies of your organization without compromising the data and applications in your production organization. Sandboxes should be used for EVERY change. Test everything before deploying to production! You can even use a full Sandbox for onboarding new users.

7. Learn When to Say No!

Yes, you read that correctly. You are allowed to say No! Inevitably, someone in your organization is going to come to you and say, “Can Salesforce <insert just about anything here>?” The answer is most likely “Yes, it CAN”. It is your job as the Salesforce expert in your organization to evaluate if it SHOULD.

What to do if you don't have Salesforce?

If they don’t have a Salesforce Org, introduce them to the idea and let them know that non-profit’s get free user licenses from Salesforce. There is no better way to get real-life experience than to implement an actual ORG. Here is a trailhead that’ll help you get the skills required to become a NPSP Specialist.

How to get in touch with recruiters?

Step 4: Get In Touch With Recruiters 1 Connect with them on Twitter/Linkedin. 2 Send them email reminders every couple of weeks. 3 Visit them once a month

What is Salesforce administrator?

Salesforce administrators specialize in the Salesforce suite, which is a popular software used to manage customer service processes. They are the ones who train employees in using the software and troubleshoot any issue related to it.#N#You will be overseeing a company's operations going through the Salesforce software, which is no small undertaking. You will manage the employees' user-profiles and monitor marketing data.#N#You will be responsible for importing new leads and managing data flowing through the software. You will have to make sure every employee in the corporation is able to use Salesforce products efficiently and without holdups or glitches in the system.

How much does Salesforce make?

Salesforce Administrators in America make an average salary of $84,952 per year or $41 per hour. The top 10 percent makes over $108,000 per year, while the bottom 10 percent under $66,000 per year.

What are the best states to work for Salesforce?

The best states for people in this position are Washington, California, Nevada, and New Jersey. Salesforce administrators make the most in Washington with an average salary of $104,973. Whereas in California and Nevada, they would average $101,801 and $91,639, respectively. While salesforce administrators would only make an average of $91,198 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

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What’s My Starting Point?

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Trailhead! Salesforce’s free online learning platform helps you enhance your resume with the most in-demand skills to prepare you for future Salesforce career opportunities. Within Trailhead, the Trailblazer Community also helps you make great connections with Trailblazersfrom anywhere who can mentor and help gro…
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How Can I Get Prepared?

  • We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.
See more on salesforce.com

Can Superbadge Super Sets Help Me?

  • The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills. A superbadge, on the other hand, takes the skills you’ve learned in a specific domain (think: process automation or app customization) and challenges you to put them to work to solve a complex, realistic business pr…
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What’s My Time Commitment?

  • “How long is this going to take?” Don’t worry, that’s everyone’s top question! The answer is that it really depends on you. You’re the best judge of your current schedule and how much time you can commit to studying. The great thing about Trailhead is that your learning really isup to you. How does studying fit into your schedule? Can you carve out a few minutes in between meetings or d…
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How Do I Ace The Exam?

  • Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for theSalesforce Certificationdown, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day! 1. Stay calm and learn to manage your expectations. Not everyo…
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You’Re Doing A Great Job — Celebrate Your Progress

  • All of these strategies have one thing in common: to help make preparing for your exam more fun! Enjoy the learning process, and remember, you’re an expert in your field. Getting Salesforce-certified is proof to yourself and your employer that you’ve worked hard to gain the knowledge and skills you need to succeed as a Salesforce Admin. So, it’s not a matter of whether or not you’ll ge…
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