
What are the Admin responsibilities of a Salesforce Org?
This guide is broken into categories, as admins have wide-ranging responsibilities: Having a healthy and efficient Salesforce Org is critically important for both the speed of your Org and its long-term health. Do perform the Salesforce Health Check on your Org and take the necessary recommended actions under the ‘Fix Risks’ button.
What is the Salesforce admin skills kit?
The Salesforce Admin Skills Kit is intended to help you understand the skills a candidate needs to be a successful Salesforce Admin. If you’re planning to hire a Salesforce Admin, you can use this kit as a guide for writing job descriptions and interviewing candidates. 1.
How to grow the Salesforce skill set across the organization?
Create an effective training and adoption strategy to grow the Salesforce skill set across the organization. Proactively set up processes to manage and protect customer and business data. Proactively set up processes to manage and protect customer and business data.
How do I become a Salesforce administrator?
Best of all, learning to become a Salesforce Admin happens online and on your schedule. To find work as an admin, you must prepare and study, and then pass the Salesforce Certified Administrator exam.

What is the fastest way to pass the Salesforce Admin exam?
Practice exams are critical to your success. Take the official Salesforce Administrator certification practice test and others online. Review your questions and answers from every mock exam. Add any notes to your Salesforce admin study guide you'll need to remember for the real exam.
Is it hard to pass Salesforce Admin exam?
Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.
How do I become a better admin in Salesforce?
Top 9 Salesforce Administrator SkillsData Management. ... Ability to Translate Ideas into Processes. ... Flexible Communication and Leadership Skills. ... Understanding of the Sales Process. ... Salesforce Resourcefulness. ... Project Management & Organization. ... Organizational Strategy and Optimization. ... Developer Mindset.
How many hours should I study for Salesforce Admin exam?
It's all in the prep time: expect to spend a week, minimum. If you're a consultant, that's 40+ hours of non-chargeable time; even if you're an employee, that can put a ding in your quarterly bonus. The good news is that maintaining the admin cert is now free.
How tough is Salesforce admin?
How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.
Is Salesforce admin job easy?
No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.
What makes a great Salesforce admin?
A Salesforce administrator should be able to constantly communicate with their team about problems, updates, and processes. The admin needs to communicate with employees, managers, users, and with other teams of the organization.
What skills do Salesforce admins need?
Salesforce administrators need project management skills to help them perform day-to-day tasks. For example, as an administrator, you apply your knowledge of the platform, skills, tools, and different techniques to meet business goals. To do this, you need to be able to: Lead.
How do I increase my skills in Salesforce?
9 resources to keep your Salesforce skills sharp in 2021Skill up with Trailhead: ... Watch Trailhead Live. ... Use the Trailblazer Community. ... Don't forget the MuleSoft Community and Tableau. ... Use online collaboration groups. ... And of course, Trailblazer Community Groups. ... Events can bring Salesforce to life, so attend them.More items...
Is it hard to get hired at Salesforce?
As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.
What is the pass percentage for Salesforce admin certification?
65%Passing score: 65%
How long does it take to complete Salesforce admin?
Typically, people tend to train for 6-12 months before taking their Certified Salesforce Administrator exam. This will differ for people depending on their current job roles and the amount of spare time they have to dedicate to training.
The Complete Guide to Salesforce User Management
When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.
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Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.
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Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.
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Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.
System Performance
Having a healthy and efficient Salesforce Org is critically important for both the speed of your Org and its long-term health.
General System Administration
This category includes foundational Salesforce Do’s and Don’ts for an Admin’s day-to-day job.
Change Management
In this section, we’ll explore some key Do’s and Don’ts for deploying components and related tasks. In most Orgs, it’s recommended to use lower-environment sandboxes for configuration and development, and then deploy to Production.
Troubleshooting
As a Salesforce Admin you’ll have plenty of opportunity to troubleshoot issues. Here’s a list of Do’s and Don’ts to help in this often-challenging endeavor.
Security & Access
In this section we’ll review some Do’s and Don’ts for OWD, Profiles, Permission Sets, FLS, and more.
App Building
For this section, we’ll explore App Building Do’s and Don’ts, plus related activities.
Working with your team
Let’s not forget about the all-important soft skills. It all starts with clear communication.
What is Salesforce admin?
A Salesforce Admin best understands how to make the platform work for their company’s goals. Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform.
How many customers does Salesforce have?
Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.
What companies use Salesforce?
Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.
Is there a fee to take Salesforce certification?
After you pass the test, you’re a certified Salesforce administrator, and your career opportunities have expanded. But your learning doesn’t stop there. Maintain your certification on a specific schedule to keep your knowledge, skills, and abilities current.
Can a Salesforce administrator be just one person?
Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to: Maintain the platform. Make it as easy as possible for users of any technical level to use Salesforce. Stay updated on the platform’s new tools, capabilities, and updates.
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2. How can I get prepared?
We’ve got the tools to help you prepare for your exam, no matter your learning style. We’ve covered all the bases, with exam guides, interactive study tools, videos, trailmixes, and more.
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3. Can Superbadge Super Sets help me?
The design of a Trailhead module offers step-by-step instruction and bite-sized learning with interactive challenges so you can test your newly developed skills.
5. How do I ace the exam?
Test-taking is stressful for lots of people. Even if you think you’ve got all the concepts for the Salesforce Certification down, you may dread the actual exam just because test-taking isn’t your thing. But you can manage your state of mind and put a success strategy in place to help you breeze right through exam day!
6. Are there more resources?
Yes, of course! Bookmark the Salesforce Admin Career Development page where you can find all of the resources designed to help you grow your Salesforce Admin career.
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