Slaesforce FAQ

how to implement forecasting in salesforce

by Kali Rempel Published 3 years ago Updated 2 years ago
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How to setup Forecasting in Salesforce

  • Enable forecast users. From Setup, click Manage Users → Users. For each user you want to enable, click Edit. Under General Information, select Allow Forecasting.
  • Define your role hierarchy. Define your forecast hierarchy – the forecast hierarchy is based on the role hierarchy, but specifies which users are forecast managers.
  • Choose one or more forecast types. From Setup, click Customize → Forecasts → Settings. Doesn’t yet have any forecast types enabled, click Add a Forecast Type.
  • Select the fields that appear in the opportunity pane for each forecast type.
  • Enable Quotas. From Setup, click Customize → Forecasts → Settings. Under Quotas, select Show Quotas.
  • Enable forecasts adjustments for your organization and for specific user profiles to make this functionality available in your organization. From Setup, click Customize → Forecasts → Settings. ...
  • Make sure the Forecasts tab is visible to forecasting users. You can set Quotas for each user. When you use Collaborative forecasting, you can set quotas only by API.

How to Setup Forecasting in Salesforce
  1. Define Forecast settings. Here you get to select the most appropriate forecasts for your company. ...
  2. Enable Users. Not everyone will have access to the forecasts. ...
  3. Create a Forecast Hierarchy. ...
  4. Choose a Forecast Currency. ...
  5. Determine the Forecast Date Range. ...
  6. Customize Forecast Categories.

How to effectively use the forecast function in Salesforce?

Consider all the criteria that affect your sales forecasts:

  • Trends — trends that affect your products can increase or decrease the potential for your sales.
  • Competition – your competitor’s actions have a direct effect on your sales, unfortunately! ...
  • Future payments – When a customer will make payments over a period of time for a completed sale. ...

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What is the forecast category in Salesforce?

The Forecast Category field in Salesforce classifies each sales opportunity in terms of the salesperson’s confidence in winning the deal in a given period. the Forecast Category on each deal is often determined by the opportunity stage. Opportunity owners can adjust the Forecast Category on each opportunity, based on how likely they think the deal is to close successfully.

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

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What are the opportunities in Salesforce?

  • Opportunities may have quotes, proposals and orders.
  • Using Opportunities we can forecast sales in an organization.
  • Opportunities are one of the most widely used and heavily customized objects on the platform.

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How do I set up forecasting in Salesforce?

How to setup Forecasting in SalesforceFrom Setup, click Manage Users → Users.For each user you want to enable, click Edit.Under General Information, select Allow Forecasting.Click Save.

What does allow forecasting in Salesforce?

Enable Forecast Adjustments: With help of this feature, users can adjust forecasts without affecting close dates, amounts or forecast categories of the opportunities shown in the forecasts page. Enable Manager Adjustments: When enabled this feature, manager can adjust the amounts of their subordinates.

How do I upload forecasting in Salesforce?

Use Data Loader to upload your quota information to Salesforce.Launch Data Loader.Click Insert.Log in with your username and password.Click Next.Click Show All Salesforce Objects.Select the Forecasting Quota object from the list.Click Browse, and then choose the . csv file to upload.Click Next.More items...

Is Salesforce a forecasting tool?

Salesforce forecasting tools can track the accuracy of your forecasts, compare sales to expectations and industry benchmarks, and allow you to modify factors for more accurate predictions. The ability to collaborate with other users on sales forecasts.

What is forecast management Salesforce?

In Salesforce, a forecast is based on the gross rollup of a set of opportunities. You can think of a forecast as a rollup of currency or quantity against a set of dimensions: owner, time, forecast categories, product family, and territory. You can also collaborate on forecasts with all the necessary people.

How do I set up a forecast manager in Salesforce?

Click View Hierarchy next to your active territory model. Click Edit next to the territory you want to assign a forecast manager. In the Forecast Manager field, enter the user you want to assign as the forecast manager. Save your changes.

How do I view forecasting in Salesforce?

Find the adjusted forecast that you want to view or edit....To view the adjustment details, do one of the following.In Lightning Experience, click .In the Salesforce mobile app, tap the forecast.In Salesforce Classic, hover over the forecast.

What is forecast hierarchy in Salesforce?

The forecast hierarchy is a nested, expandable list of forecast users or territories that determine how forecasts roll up within a company and who can view and adjust them. The role-based forecast hierarchy is based on the user role hierarchy and specifies which users are forecast managers.

Does Salesforce have forecasting?

Salesforce Sales Cloud comes with native, built-in forecasting capabilities. This beast of a tool combines Salesforce data with any incoming systems, lakes, buckets, or blobs to garner intelligent, real-time forecasts. Better yet, you can choose between overlays, splits, product families, and baseline opportunities, so there’s plenty of room to generate forecasts across sales functions.

Is forecasting easy in Salesforce?

Setting up Forecasts in Salesforce is easy, intuitive, and incredibly user-friendly. But setting up forecasting is simply the beginning. You need to constantly feed your forecasts accurate, high-quality data to gain the insights you need. Unfortunately, this is an area where many businesses struggle.

What is sales forecasting?

HubSpot provides a useful definition of what sales forecasting is: “A sales forecast predicts what a salesperson, team, or company will sell weekly, monthly, quarterly, or annually. Managers use reps’ sales forecasts to estimate business their team will close. Directors use team forecasts to anticipate department sales.

Why is forecasting important?

Companies use sales forecasting to predict business performance. It’s a helpful tool for budgeting and setting expectations for the C-Suite. Sales forecasting is crucial for almost any business, because it affects sales deployment, financial planning, budgeting, operations planning, and marketing planning. Since sales forecasts have far-reaching impact, it’s critical that the forecast information is as accurate as possible. In this guide, we’ll share a step-by-step process for creating and managing effective sales forecasts.

Can you select revenue and quantity in Lightning?

As you define the settings, you should be clear on the measurements that will guide your forecasts. You could either select revenue, quantity, or both depending on your preferred forecast type. While at it, remember to select the forecast date type, especially if you choose to work with the Lightning Experience.

Can everyone access forecasts?

Not everyone will have access to the forecasts. You’ll need to select users, probably members of your sales team and a couple of executives. You’ll then need to edit the general information of the selected users to allow forecasting.

Can you customize the date range in collaborative forecasts?

You could either go for the custom or standard fiscal years. Once you choose the date range, Collaborative Forecasts users will find this as their default. The users can always customize the date range for their forecasts. From Setup, enter Forecast Settings in the Quick Find box, then select Forecasts Settings.

Why is forecast important in sales?

A sales forecast is a decision-making tool. Sales forecasts are remarkable decision-making tools since it gives you a better perspective of all the elements in place that can affect your sales.

Why should I include sales forecasting in my business plan?

Because sales is the lifeblood of your company, sales forecasting should be included in your company’s list of priority things to do. Without a sales forecast to base your business plans on, you’ll be hard-pressed to develop your cashflow forecasts, production plans, or even your human resource plans (among other things).

What are the external factors that affect sales forecasting?

Some of the external factors that can affect your sales forecasting include general economic conditions, the market place, industrial changes, and legislative changes. It is of utmost importance to consider (and study carefully) the general economic conditions that govern your business. A sales forecaster must be able ...

What is sales forecast?

A sales forecast is a planning tool. The act of planning is always one of the best ways to ensure adaptability to your business’ ever-changing ecosystem. It reduces uncertainty and leads you to increased responsiveness and improved services.

What is sales quota?

A sales quota that will serve as the objective of your business sales success. A structured sales process to guide your sales team throughout the forecasted period. A standard definition of what is opportunity, prospect, lead, and close predictions that everyone agrees with.

Is marketing forecasting reliable?

However, it is not as reliable as it is dependent on the competence of the experts consulted. To remedy this, a review performed on marketing forecasting concluded with the recommendation of relying on structured processes when predicting out of judgment — such as conjoint analysis and role-playing.

Why is forecasting important?

Sometimes companies don’t use the data that can be invaluable in planning the operations of the company, says Wey. Forecasting helps businesses know what the sales team will deliver, what is needed for supply chain, and how to account for it in the finance department.

Do forecasters use crystal balls?

Some forecasters have jokingly said they use a crystal ball to do their forecasts. Mike Wey of Salesforce explained at Dreamforce 2015 that many businesses have ample data to create an accurate forecast, but don’t have the reporting tools necessary.

Can Salesforce forecasting be split?

Salesforce forecasting can also sort by product family to show details. Often, sales are not easy to attribute to just one rep. Salesforce business forecasting software allows revenue split and overlay split, allowing quota attainment visibility to be seen by all reps and managers involved in the sale.

Can AI help predict sales?

In the early moments of an unpredictable scenario like the pandemic, AI isn’t helpful for forecasting sales, as it’s based on finding trends in past events. But scientists and developers are already finding brilliant ways to use AI to help people in the pandemic.

Can forecasts change?

Get the guide. 1. Your forecast can change in a flash. Extreme weather, economic crises, and global pandemics can dramatically change your forecast. At times, what you thought you knew about expected revenue growth can suddenly flip on its head. When that happens, it’s okay to put the forecast aside.

Is sales forecasting an art?

Sales forecasting is both an art and a science. In my 20+ years of sales leadership, I’ve spent hundreds of hours thinking about sales forecasting techniques. These forecasts answer two simple questions: How much do we plan to sell? And when will we deliver those numbers?

How many forecast types can you have in Salesforce?

You can have up to four forecast types active at a time. This table lists the options for creating forecast types. Depending on how you’veset up Salesforce, not every option is available.

What is a collaborative forecast?

Using Collaborative Forecasts, sales teams canproject and plan their sales cycles from pipeline to closed sales so that they can manage expectations.

What is forecast hierarchy?

The forecasts hierarchy is a nested, expandable list of forecast users that determines how forecasts roll up within your company andwho can view and adjust them. The role-based forecasts hierarchy is generated from your user role hierarchy and specifies which usersare forecast managers in the role-based forecasts hierarchy. Let’s say that you’ve enabled Collaborative Forecasts for the following users.

Can you enable territory forecasts?

If you use Enterprise Territory Management, you can enable territory forecasts. Territory forecasts are available in Lightning Experiencefor your active territory model only. When territory forecasts are enabled, the forecasts page shows the user the following.

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