how to install commerce cloud in salesforce

Installing the Salesforce Commerce Cloud connector Step 1: Install the cartridge. To start your installation, select the guide you need to use: Install the Salesforce Commerce Cloud cartridge for SiteGenesis; Install the Salesforce Commerce Cloud cartridge for SFRA; Step 2: Create a Demandware API client

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Is Salesforce the best cloud service?

With that, here are the tools you can use to build apps on Lightning Platform:

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• Why Choose Salesforce Marketing Cloud?
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• Some Commonly Asked Questions On Marketing Cloud

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We’ll put you on the right path.

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How to create a service cloud in Salesforce?

Your Challenge

• Create a case. ...
• Create a Case Team Role where the Member Role Name = 'IT Specialist' and Case Access = 'Read/Write'
• Create a predefined case team with the name 'Specialists'.
• Add yourself to the Specialists case team with the role of ‘IT Specialist’.
• Add the Specialists case team to your newly created case.

How do I access commerce cloud in Salesforce?

Log in to Salesforce Help for Commerce Cloud CustomersClick Log In in the upper right corner of the screen.Click Log In using the Trailblazer.me option.Click Email.Enter your email address. ... Using a new tab or browser window, open your email account.More items...

How do I install Salesforce B2B commerce?

Note For information about B2B Commerce for Visualforce licenses, see B2B Commerce Licenses.Prepare Your Org for B2B Commerce for Visualforce. ... URLs for B2B Commerce for Visualforce Releases and Patches. ... Install the B2B Commerce Managed Package. ... Assign Permissions for Storefront Admins. ... Load Global Data in CC Admin.

What is Salesforce Commerce Cloud?

What is Commerce Cloud? Commerce Cloud​ is the world's leading B2C and B2B commerce solution. Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels — mobile, social, web, and store.

How do I enable B2B commerce in Salesforce?

1. From Setup, in the Quick Find box, enter Order Settings, and then select Order Settings. 2. Select Enable Enhanced Commerce Orders.

How do I enable commerce in Salesforce?

From Setup, in the Quick Find box, enter Commerce. Select Commerce, and then select Settings. 2. Click the toggle so that it shows Enable Commerce.

What is Sfdc lightning?

Lightning (Salesforce Lightning) is a component-based framework for app development from Salesforce.com that is designed to simplify processes for business users, who typically do not have programming experience.

Is commerce cloud the same as sales cloud?

Sales Cloud – Application to view, track and report on sales processes. Service Cloud – Communication and customer experience based application to aid customer's buying journeys. Commerce Cloud – based on buying experiences across all channels for B2B and B2C companies.

Is Salesforce Commerce Cloud a CRM?

Power eCommerce with the world's #1 CRM and connect customer experience by sharing your data across one integrated platform. The Salesforce Commerce Cloud can exceed your goals and customer expectations and deliver convenient commerce that turns customers into repeat customers.

What is Salesforce B2C commerce cloud?

Salesforce Commerce Cloud(formerly Demandware) is a user-friendly and seamless eCommerce platform that offers a suite of features intended to transform the experience of how brands connect with their customers at every step of their journey. Salesforce B2C Commerce plays a considerable role in the worldwide market.

What are B2B orders?

B2B order fulfillment services deal with the delivery of goods from business to business. In other words, they transport large, bulk shipments to a recipient company. These services allow businesses to store materials they require to carry out day-to-day activities ahead of time.

Customers

New Commerce Cloud customers are synced when the next synchronisation takes place. We attempt synchronisation five minutes after the last sync process finishes. Depending on the amount of data you're processing, the time each sync takes to complete might be between a few seconds to many hours.

Please note

The first synchronisation will sync the entire customer list. New or modified customers will only be processed once the initial sync job has fully caught up with the old ones.

Please note

The first synchronisation will sync the order history. New or modified orders will only be processed once the initial sync job has fully caught up with the old ones.

Products

New products in the product catalogue of your site are synced when the next synchronisation takes place.

Please note

The first synchronisation will sync the entire site’s product catalog. New or modified products will only be processed once the initial sync job has fully caught up with the old ones.

Commerce Cloud is an integral part of Salesforce Customer 360

Salesforce supports the complete customer journey across all major functions: commerce, marketing, sales, customer service, communities, and more. By connecting Commerce Cloud with other Salesforce clouds, you can power the entire customer lifecycle — from awareness and acquisition, to purchase and fulfillment, to advocacy and retention.

Put customer data at your fingertips

Arm your sales team with mobile access to all customer data, including full purchase history, the status of outstanding orders and service issues, and notes from other teams — all in one single view.

Free your sales teams to do more

Give your business customers self-service, mobile, and automated options for routine commerce interactions, freeing your sales teams from the “order-taking” burden.

Build a smarter sales team

Give your sales team access to the data, analytics, and AI-powered insights they need to craft more personalized, insightful solutions for their customers.

Synchronize customer data

Empower agents with real-time customer profile, order, and purchasing data updated across Service Cloud and Commerce Cloud.

Engage where your customers want to

Drive conversations with customer on their preferred channel, whether it’s mobile, social media, or through chat services.

Order on behalf of customers

Turn service interactions into cross-sell and upsell opportunities that can be completed by either agent or customer.

Why do retailers need Commerce Cloud?

Commerce Cloud lets retailers launch sites for multiple brands and geographies and then manage them all in a single place.

When was Commerce Cloud created?

Commerce Cloud was created in July 2016, when Salesforce acquired Demandware, an industry leader in ecommerce sites and solutions designed with the shopper in mind. The Demandware technology has grown and evolved to become the Salesforce B2C Commerce product. In 2018, Commerce Cloud expanded beyond B2C ecommerce with the acquisition of CloudCraze, ...

What is Einstein for B2C Commerce?

Einstein for B2C Commerce features are directly embedded into B2C Commerce to empower marketers and merchandisers to use AI without having to hire a data scientist. Using the wealth of their commerce data, they now have the power to make smarter decisions and supercharge personalization across commerce journeys.

How does Salesforce order management work?

Salesforce Order Management brings together the people, systems, and processes from each stage of the order lifecycle and unites them in a single, centralized system. It also provides tools to help you streamline and automate processes across the order lifecycle. Check out the Salesforce Order Management Trailhead module. By connecting commerce, orders, and service, Salesforce Order Management lets you and your team: 1 See a global view of the entire order lifecycle across selling channels. 2 Manage order capture, fulfillment, and delivery—all in one place. 3 Access a master repository of all order information. 4 Service orders before, during, and after fulfillment.

Why do B2B sites need to be built?

B2B sites need to make it easy for customers to make large orders, and then reorder the right products quickly. Commerce sites built for the direct-to-consumer market want to get up and running fast, and are often driven by B2B merchants who want to test new markets or answer the urgent call of their client base.

What is B2B commerce?

B2B Commerce powers sites for many of the world’s largest companies that span manufacturing, consumer goods, technology, healthcare, and more. These sites are designed for extremely large carts and purchases consisting of hundreds or thousands of items. They include B2B-specific functionality such as:

How do shoppers interact with brands?

But shoppers don’t just visit web and mobile sites, they also interact with brands through email, social media, and in stores. By integrating their ecommerce sites with their marketing and service solutions, brands can make every email and social media interaction more personalized and relevant to shoppers.