Slaesforce FAQ

how to install salesforce for outlook mac

by Prof. Ivah Zulauf Published 3 years ago Updated 2 years ago
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How to Install Salesforce for Outlook on PC

How to Install Salesforce for Outlook on PC or Mac - Installing Salesforce for Outlook (Windows Desktop)

  1. Close Microsoft Outlook.
  2. Type salesforce for outlook into the Quick Find box.
  3. Click Salesforce for Outlook.
  4. Click Download.
  5. Click Save File.
  6. ... (more items)

Installing the Salesforce Outlook Add-in (Mac)
  1. Find Salesforce in the add-in in the list and check the box in the Turn On column.
  2. Wait about 15 to 20 seconds and then open Microsoft Outlook.
  3. The Salesforce add-in should appear on your Outlook ribbon.
Nov 8, 2019

How do I install Salesforce for Outlook?

Close Microsoft Outlook. The app should be closed while you install the Salesforce plugin. Type salesforce for outlook into the Quick Find box. It's in your Salesforce personal settings. A list of matching results will appear. Click Salesforce for Outlook. Click Download. It's the blue button under “Download Salesforce for Outlook.”

Does Salesforce for Outlook work on a Mac?

The reason Salesforce for Outlook does not work on a Mac is because the Microsoft Outlook for Mac currently has no ad-on framework built into it. This means that it does not allow the installation of Salesforce for Outlook. So this lack of capability is not due to Salesforce but rather to Microsoft.

What is the salesforce app for Outlook?

Today, as part of our ongoing strategic partnership with Salesforce, the new Salesforce App for Outlook was announced to give users a great new way to work with Salesforce right from within Outlook. This lets users view Salesforce contacts, leads, accounts and opportunities in the context of an email from a customer.

How do I install Salesforce Lightning for Outlook?

Click Salesforce Lightning for Outlook. The product page will appear. Click GET IT NOW. It's the blue button in the left column. A pop-up message will appear. Click Continue to agree to the terms. This redirects you back to Outlook.com, where an add-in installation window will appear. If prompted to sign in again, click Sign in to do so.

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How do I install Salesforce App in Outlook?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

How do I get Salesforce plugin for Outlook?

Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...

How do I add Salesforce online to Outlook?

From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

How do I install Salesforce for Outlook lightning?

In your Outlook client locate the Get Add-ins icon on the top right of your home bar and search for “Salesforce” and enable the Add-in. Once you have that enabled close out of this window. Then select the Salesforce Cloud Icon that should appear in the top right.

How do I open Salesforce in Outlook?

Steps to Integrate Outlook and SalesforceOpen your Salesforce Org.Click on Setup.Search Outlook in quick find box and Select Outlook Integration and Sync. ... Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.Click on Edit button.More items...•

How do I get the Salesforce icon in Outlook?

In Outlook on the web, click the gear icon (top right) and select Manage Add-ins. (Outlook 2016 for Mac users should install via Outlook on the web.) In the search bar on the top right, type Salesforce. When the search returns the Salesforce Lightning for Outlook add-in, set the toggle to On to install the add-in.

Does Salesforce for Outlook work with Office 365?

Salesforce for Outlook works with Outlook 2013, Office 365, Outlook for Mac and the Outlook Web App (OWA). You can read the full announcement from Salesforce as well as more about the app here. You can get the Salesforce App for Outlook from the Office Store for free: store.office.com.

Is Salesforce for Outlook still supported?

Salesforce for Outlook is retiring in June 2023. We recommend that as a long-term plan, Salesforce administrators move users to our next-generation replacement products, Outlook Integration and Einstein Activity Capture.

What is the difference between Salesforce for Outlook and lightning for Outlook?

Lightning for Outlook can link emails to Contacts, Leads, Accounts, Opportunities, and Cases. It can also relate Events to records within Salesforce, however if you're looking for a more automated sync of Events, you'll need to look into Lightning Sync.

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