Slaesforce FAQ

how to integrate facebook api in salesforce

by Dr. Sigmund Krajcik DDS Published 2 years ago Updated 2 years ago
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Given below are some simple steps to help you integrate Facebook API with Salesforce:

  • Create the Facebook application after which, the settings will be automatically updated with the application id, application secret and connect URL
  • For the connect URL, a force.com site has to be created and the URL has to be updated in the Facebook app
  • A remote site setting within Salesforce has to be created in order for it to connect Facebook
  • The application has to be authorized (via OAuth 2.0) by running the visual force page
  • On the visual force page controller the Facebook Graph API has to be polled/called with client ID, client secret
  • The access token (valid for an average of 120 minutes) can be used to connect with Facebook.
  • The user can post on Facebook by calling/polling the different endpoint URLs
  • This manual process then has to be automated using schedule apex and a custom logic has to be written to automate and schedule the server polling/calling every 5 minutes or ...
  • The schedule apex custom logic has to parse (JSON parsing) at scheduled intervals for posts, likes and comments

Simple Steps to integrate Facebook Lead Ads with Salesforce:
  1. Login to Salesforce Developer Account.
  2. After login, click on setup> Build> Develop>Pages.
  3. Post that, you will be directed to attached screen. Here you have to click on “New” tab. ...
  4. Then click on the Save button to complete the process.
Sep 22, 2020

How to integrate Facebook with Salesforce?

Create a Visualforce page in your Salesforce account with the name, let’s say ‘Facebook Integration’, in the field type Facebook Integration. In the name field that is there type ‘Facebook Integration’.

How to add API to Facebook app?

API Integration Setup. 1 Step 1: Create a Developer App. Go to Facebook for developers and click My Apps > Create App. You can also use an existing app. 2 Step 2: Create a System User. 3 Step 3: Assign Assets. 4 Step 4: Generate a System User Access Token. 5 Step 5: Generate a Page Access Token. More items

How to integrate Evernote and Facebook in Salesforce?

Create a Visualforce page in your Salesforce account with the name, let’s say ‘Facebook Integration’, in the field type Facebook Integration. In the name field that is there type ‘Facebook Integration’. With the help of a screenshot taken from the website of Evernote let us see what the visualforce page window looks like-

How do I integrate the Commerce API with my business manager?

Using the Commerce API, you can integrate your Commerce account with your inventory and order management system programmatically to manage products and inventory and orders. You must be an admin of your Business Manager. Before you complete the App Review, your app can only access test commerce accounts.

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Can you integrate Facebook with Salesforce?

You can integrate Facebook and Salesforce to automate ad exclusion lists, which will help you boost ROAS and drive down cost-per-click (CPC).

Why does Salesforce integrate with Facebook?

Through Salesforce Facebook Integration, you can easily automate your sales and marketing processes. This makes it easier to target incoming leads with automated messages such as text messages and email messages. Through Salesforce Facebook Integration, you can quickly respond to your leads.

How do I add a lead from Facebook to Salesforce?

Create new leads and opportunities in Salesforce from Facebook Lead AdsStep 1: New Lead.Step 2: Create Record.Step 3: Create Record.Step 4: Update Record.

How do I integrate CRM into Facebook?

To connect a CRM system to your Facebook PageGo to your Facebook Page.Click Publishing tools.Click Leads setup.In the Leads setup, section, type the name of the CRM system you would like to use into the search bar.More items...

Does Google use Salesforce?

In fact, our team at Google Cloud uses Salesforce as our preferred CRM provider to engage with our customers in meaningful ways. As for availability, several integrations between G Suite and Salesforce are already in market, including Lightning for Gmail and integrations with Calendar and Google Drive.

What is digital engagement Salesforce?

Salesforce Digital Engagement is a way to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat. Digital Engagement is a must-have in today's work from home world and ensures that service centres can support customers using their chosen communication method.

What is Facebook conversions API?

The Facebook conversions API, by contrast, is a server-side tool. In fact, it was formerly known as the server-side API. It allows you to track conversions through your website's server, rather than through your customer's browser. Instead of tracking “browser pixel events,” it tracks “server events.”

How do you automate leads on Facebook?

Learn four ways to add automation to Facebook Lead Ads to increase your digital ad funnel's success....Nurture leads with automatic emailsSend the first autoresponder welcome email right away, as soon as the lead form is generated. ... Keep the first email simple. ... Send another email in a day or so with more information.

What is Facebook publishing tools?

Facebook Publishing tools is one of the Facebook page features that makes it easier for you to schedule Facebook posts, schedule Instagram posts backdate Facebook posts, analyze post insights, and many more.

Which CRM is best for Facebook leads?

Based on our evaluation, Freshsales is the best overall choice for Facebook-CRM integration due to its pricing, features, and easy setup. It's intuitive and easy to use and has effective lead capturing capabilities, including through Facebook lead ads.

How do I connect CRM with convert API?

Go to Events Manager.In the left side navigation menu, click on the green circle with a plus sign in it to connect a new data source.Select CRM, and click Connect.Create or choose a Pixel to associate with your CRM, then click Confirm.More items...

What is CRM integration?

CRM integration connects each application with your CRM platform so data can flow to, from, or between them. The goal with CRM integration is to host complete, accurate data from your business software to give you a complete picture of your business and customers.

How many users does Facebook have in 2017?

How To Integrate Facebook With Salesforce. As per the statistics, Facebook had 2.2 million active users in the year 2017. This figure looks like an awful lot and it is only going to increase and increase in the coming years. Having a social media presence has become the need of the hour.

What is social media presence?

The social media presence opens new skylines of connection amongst you and your client. To put it simply, organizations that use online social networking CRM achieve a more extensive scope of audience, visitors and leads in a lesser amount of time when compared with their rivals who utilize a conventional CRM.

Does Salesforce integrate with social media?

When Salesforce’s Service Cloud Einstein feature is successfully integrated with social media, it puts the brilliance of artificial intelligence to work. Usage of keywords, language detection tools and classifiers, ensures that your workforce is immediately alerted to the social media posts that may require immediate action.

Step 1: Create a Developer App

Go to Facebook for developers and click My Apps > Create App. You can also use an existing app.

Step 2: Create a System User

We recommend using access tokens backed by a system user to access the Commerce API. An access token obtained from a typical user can be invalidated after a period of time, or if that user changes their Facebook password.

Step 3: Assign Assets

Assign your system user admin access to the following assets in your Business Manager:

Step 4: Generate a System User Access Token

On the Business Manager > System User page, click Add Assets and assign the system user as an admin of your app.

Step 5: Generate a Page Access Token

Every commerce account is backed by a Facebook Page. To access a commerce account via the API, you need a Page access token tied to that page. A Page access token is obtained from a User access token who is an admin of the Page.

Step 6: Connect Your App to a Commerce Account

Make a one-time API call to connect your app to your test commerce account. You must first make this call to connect your app to any new Commerce account you want to manage with the app.

Step 7: Start Building

Begin managing your orders placed in your test commerce account using the Order Management API.

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