Slaesforce FAQ

how to integrate salesforce with drupal

by Dr. Samson Frami MD Published 2 years ago Updated 2 years ago
image

Steps to Set up Drupal Salesforce Integration.

  • Step 1: Download the Salesforce Module.
  • Step 2: Logging into Salesforce.
  • Step 3: Create a New Salesforce Connected Application.
  • Step 4: Set up your JWT OAuth Provider in Drupal.
  • Step 5: Build Mappings for Drupal Salesforce Integration.

Navigate to Admin > Config > Salesforce > Auth on your Drupal site (https://<your hostname>/admin/config/salesforce/authorize), enter the consumer key and secret key and submit the form to complete the connection of your Drupal site with Salesforce.May 14, 2019

Full Answer

What are the benefits of Salesforce integration with Drupal?

The integration of Salesforce with your Drupal has unlimited advantages as it helps your sales and marketing to work productively and meet the procedure, they perform all the time in an increasingly streamlined manner.

How do I connect my Drupal site to Salesforce?

Navigate to Admin > Config > Salesforce > Auth on your Drupal site (https://<your hostname>/admin/config/salesforce/authorize), enter the consumer key and secret key and submit the form to complete the connection of your Drupal site with Salesforce.

What are the Drupal 8 modules for Salesforce?

Some of the modules for Drupal 8 include: Salesforce Mapping (salesforce_mapping) allows you to map Drupal entities to Salesforce fields, including field-level mapping. Salesforce Mapping UI (salesforce_mapping_ui) provides a user interface for building mappings.

What is Salesforce_mapping_UI in Drupal?

Salesforce Mapping UI (salesforce_mapping_ui) provides a user interface for building mappings. Salesforce Push (salesforce_push) pushes Drupal entity updates into Salesforce. Salesforce Pull (salesforce_pull) pulls Salesforce object updates into Drupal on cron run.

See more

image

What are the tools used to integrate Drupal with Salesforce?

There are also commercial tools which can be used to power integrations between Drupal and Salesforce. There is a vibrant ecosystem of partners on the AppExchange that provide ETL (Extract, Transform, Load) tools at a reasonable cost (some discounted for nonprofits). If you have used some of the popular data loading tools, such as Jitterbit or Informatica, then you have some experience already with ETL tools. These tools can also be configured to run automatically and can integrate data between Drupal and Salesforce. Below are a few of the ETL tools available:

What is Salesforce Suite?

The Salesforce Suite module supports two integration methods: real-time and queue based. Both have their advantages and disadvantages, but you are not limited to using only one model – you can run both real-time and queue based integrations in one Drupal site.

What is springboard platform?

With its foundation in Drupal and Salesforce, Springboard is a platform designed to innovate rapidly to keep pace with today’s changing marketing landscape.

What is a springboard?

Springboard, developed by Jackson River, is a modern online fundraising and marketing system that combines the power of two world class platforms; Drupal and Salesforce.

Is Drupal a CRM?

Within the nonprofit community Salesforce and Drupal are both very popular platforms . It’s a logical step to connect the site — where your users volunteer, donate, and participate with your organization — to your CRM — where you store, report, and capture valuable constituent data. Users of Drupal have a wealth of options to integrate their data, and a vibrant ecosystem of development firms that can assist you with defining your needs, recommending a solution, and implementing a solution to meet your business needs. For more information on Drupal development shops focused on Salesforce integration please see the Additional resources section.

Is Drupal 7 open source?

The Drupal community has come together to sponsor the development of a suite of Salesforce integration modules that can meet a variety of business needs. They are “free”, as in open source, but it may be best to hire a development firm to assist with your set up. There are multiple firms working on the Drupal 7 Salesforce modules, all with the common goal of providing a robust and flexible Salesforce and Drupal integration platform. Many have contributed and helped get us to where we are, with ThinkShout, DesignHammer, Message Agency, and Jackson River leading the way.

Is Redhen part of Drupal?

In addition, because RedHen is part of your Drupal application, there is zero integration costs and the boundary between your content and contacts is essentially removed. E.g., offering discounts or premium content to your engaged constituents is quick and easy.

What is field mapping in Salesforce?

Field mappings are used to synchronize data between both platforms. Typically, you first need to select a Drupal entity and a Salesforce object that you would like to synchronize together. Once this is complete, you can associate Drupal’s “entity fields” to Salesforce’s “object fields.”.

How often does an object get exported in Salesforce?

There, it will get in line to be exported with other objects, which will usually happen in batches, every 10 to 15 minutes, and will be exported to Salesforce in batches.

Does Drupal work with Salesforce?

Drupal also supports a wealth of tools that allow users to customize and elevate their use of Salesforce. For example, Drupal has created a seamless process to connect Salesforce to the popular staple Webform, which is a module for making forms and surveys.

Is Acquia free for Drupal?

If all of this module lingo sounds complex, don’t worry. Acquia has also made sure to establish a voice in the Drupal and Salesforce space, making available free resources for learning and accessibility. These resources can be especially beneficial for users who may just be starting the process. The following resources are in addition to paid Drupal services such as specialized Drupal hosting, migration, support and training, as well as the significant amount of code that Acquia has contributed to the Drupal community.

Can Salesforce run both real time and queue based?

Interestingly, you can run both real-time and queue-based integrations in a single Drupal-based site.

Is Drupal 8 a CRM?

Through its various iterations, Drupal 8 has matured significantly. In particular, Drupal has become more sophisticated in its ability to connect with enterprise SaaS customer relationship management (CRM) systems. Salesforce, an industry-leading cloud-based CRM platform, with about a 45% market share in the sector, ...

Is Drupal compatible with Salesforce?

Drupal is a sophisticated CMS and the integration of platforms like Salesforce take it to the next level — giving users an array of options and more power than ever. Drupal also offers a number of other useful modules, such as Drupal Fusion, that further enhance integration with Salesforce. Furthermore, there are some commercial tools that also provide power and automate the connection, such as Cast Iron, Informatica and Jitterbit. Perhaps most exciting is the fact that, like Drupal, the Salesforce Suite of modules is always improving. As Drupal continues to elevate its game, you can expect the Salesforce Suite to follow. Stay tuned to both the Salesforce and Drupal channels as their communities transition to Drupal 9 and beyond.

Can Drupal be sent to Salesforce?

With the real-time integration, your Drupal objects are sent out to Salesforce instantly. You get quick input demonstrating whether the object failed to export and the information is accessible in Salesforce in a split second. This is an incredible choice in the event that you require the information in Salesforce in as much nearness to real-time as could be expected under the circumstances.

Is Drupal 8 free?

The Drupal community has met come together to support the advancement of a suite of Salesforce combination modules that can meet an assortment of business needs. They are “free”, as in open source, however, it might be best to enlist a Salesforce Consulting company to help you with your set up. There are different companies who are chipping away at the Drupal 8 Salesforce modules, all with the shared objective of giving a strong and adaptable Salesforce and Drupal integration platform.

What is Salesforce CRM?

Salesforce is a cloud-based CRM solution that helps business effectively manage sales, service, marketing, collaboration, analytics, and building custom mobile apps. In order to manage the business effectively, companies need to integrate their Drupal website with Salesforce CRM solution, which is quite configurable.

How long to wait before using Drupal app?

Wait for 2-10 minutes before using your app. Now continue the process. Here you will get the consumer key and secret key (these keys are required to connect Drupal to Salesforce). Now you can use the connected app on your Drupal website.

How to hook up Drupal to Salesforce?

The simplest way to hook Drupal up (or any other website) with Salesforce is by simply linking over to a form that is created by the Salesforce. Any data that the user is entering gets dumped directly to the salesforce and Drupal is not involved in it.

What is Salesforce CRM?

The Salesforce CRM allows you to truly manage end to end customer relationships. You can see everything from the first time when you engage with a client to when they place an order and beyond.

Drupal 8

Drupal 8 is no longer supported. Drupal 8 branches will not receive any additional updates.

Branches

Primarily supported release branch (es). Releases will follow semantic versioning similar to Drupal core, with full compatibility between minor releases (e.g. 5.0.0 and 5.0.1) and possible breaking changes between point-releases (e.g. 5.0.1 and 5.1.0).

Project information

Stable releases for this project are covered by the security advisory policy.

image

The Salesforce Suite

Image
The Drupal community has come together to sponsor the development of a suite of Salesforce integration modulesthat can meet a variety of business needs. They are “free”, as in open source, but it may be best to hire a development firm to assist with your set up. There are multiple firms working on the Drupal 7 Salesforce mod…
See more on salesforce.org

What Data Can You Export from Drupal to Salesforce

  • Using a combination of the tools mentioned above you can synchronize most data from a Drupal site. Whether you want to sync donations from Springboard, Accounts and Organizations from Redhen, or your users, content or webform submissions – the Drupal Salesforce Suite can handle these needs. Custom and contributed modules can also provide data that can then be integrate…
See more on salesforce.org

Integration Methodologies

  • The Salesforce Suitemodule supports two integration methods: real-time and queue based. Both have their advantages and disadvantages, but you are not limited to using only one model – you can run both real-time and queue based integrations in one Drupal site. With real-time integration, your Drupal objects are exported to Salesforce immediately. You get immediate feedback indica…
See more on salesforce.org

Example Use Cases

  • With the Salesforce Suite’s new modular design and robust architecture, we are laying the groundwork for an ecosystem of Drupal tools and applications that the community can leverage to integrate with Salesforce, such as Springboard and RedHen, discussed below. And, of course, developers can use the module as a starting point for their own solutions. Springboard Springbo…
See more on salesforce.org

The Future

  • The Salesforce Suite is still in alpha and the organizations already mentioned, in addition to the broader developer community, are working hard and moving quickly towards a stable release. That said, the module is currently in use on many production websites and the new 3.x version alone is already in use on over 100 sites. The feature set will be refined as more use cases emer…
See more on salesforce.org

Paid Integration Products

  • There are also commercial tools which can be used to power integrations between Drupal and Salesforce. There is a vibrant ecosystem of partners on the AppExchange that provide ETL (Extract, Transform, Load) tools at a reasonable cost (some discounted for nonprofits). If you have used some of the popular data loading tools, such as Jitterbit or Informatica, then you hav…
See more on salesforce.org

Conclusion

  • Within the nonprofit community Salesforce and Drupal are both very popular platforms. It’s a logical step to connect the site — where your users volunteer, donate, and participate with your organization — to your CRM — where you store, report, and capture valuable constituent data. Users of Drupal have a wealth of options to integrate their data, and a vibrant ecosystem of deve…
See more on salesforce.org

Additional Resources

  • Drupal & Salesforce Integration Tools • Salesforce Suite modules • Queue System Demo • Houston Command • RedHen CRM • Springboard – Online Fundraising and Marketing Paid ETL Tools • Jitterbit • Scribe • Informatica Drupal Consulting Firms with Salesforce Integration Expertise • Design Hammer • ForumOne • Jackson River • Message Agency • ThinkShout About t…
See more on salesforce.org

Up and Running with Drupal and Salesforce

  • Of course, an integration between Drupal and Salesforce will require planning: Some integrations will be quick and straightforward, while others will be drawn out and prone to hiccups. With the API-first nature of Drupal, our CMS is designed to facilitate an easy integration process with third-party platforms such as Salesforce. Drupal has provided...
See more on acquia.com

Methodologies

  • Salesforce has also published literatureon helpful points when you’re integrating the two platforms. One beneficial section outlines the two different integration methods: real time and queue based, each of which has advantages and disadvantages. Interestingly, you can run both real-time and queue-based integrations in a single Drupal-based site. 1. Real-time integration all…
See more on acquia.com

Going Further

  • Drupal also supports a wealth of tools that allow users to customize and elevate their use of Salesforce. For example, Drupal has created a seamless process to connect Salesforce to the popular staple Webform, which is a module for making forms and surveys. But Drupal has also taken its Salesforce support to the next level with the Salesforce Suite. The Salesforce Suite is a …
See more on acquia.com

Acquia to The Rescue

  • If all of this module lingo sounds complex, don’t worry. Acquia has also made sure to establish a voice in the Drupal and Salesforce space, making available free resources for learning and accessibility. These resources can be especially beneficial for users who may just be starting the process. The following resources are in addition to paid Drupal services such as specialized Dru…
See more on acquia.com

Conclusion

  • Drupal is a sophisticated CMS and the integration of platforms like Salesforce take it to the next level — giving users an array of options and more power than ever. Drupal also offers a number of other useful modules, such as Drupal Fusion, that further enhance integration with Salesforce. Furthermore, there are some commercial tools that also provide power and automate the conne…
See more on acquia.com

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9