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how to integrate salesforce with outlook 365

by Prof. Louvenia Murazik Jr. Published 2 years ago Updated 1 year ago
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Ensure you already have a Salesforce account and an Office 365 account. Then, open the Sidebar in Microsoft Outlook and log in to the Revenue Grid for Salesforce add-in. Follow the instructions as stated to connect Salesforce with Office 365 and choose which data you want to sync.

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Full Answer

How can we integrate Office 365 with Salesforce?

set up Exchange Web Services (EWS) so the server can communicate with Salesforce. To determine if Exchange server setup is required for the Outlook integration in your implementation, review the configuration options and considerations for each approach. Turn On the Outlook Integration in Salesforce

How do I integrate Salesforce with Outlook?

Steps to Integrate Outlook and Salesforce

  1. Open your Salesforce Org. Search Outlook in quick find box and Select Outlook Integration and Sync. ...
  2. Now Again search Outlook in quick find box and Click on Outlook Configuration. Then Click on New Outlook Configuration button.
  3. Now Switch to Salesforce Classic. ...

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How do I sync Salesforce with Outlook?

how do I sync outlook calendar with salesforce?

  • Login to Salesforce
  • Click your name at the top right corner
  • Click Setup
  • In the search box on the left search for outlook
  • You should then see "Salesforce for Outlook"
  • Click that
  • Click download

How to install Salesforce for Outlook?

Install Salesforce for Outlook (SFO) Before you start your installation, complete the following actions: Make sure Outlook Exchange Cache Mode is enabled. If this feature is not already enabled, make sure SFO is not running, enable the feature, and then wait until the mailbox data is fully downloaded and that Outlook shows that all folders are ...

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How do I link my Office 365 account to Salesforce?

Have your Office 365 global administrator log in to your Office 365 account. When the Microsoft Azure™ login page opens, accept Lightning Sync access to your account by following the prompts until you're directed back to Salesforce. From Salesforce, under Provide your Office 365 ID, click Connect.

How does Outlook integration work in Salesforce?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

How do I get Salesforce plugin for Outlook?

Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:Click File | Options | Add-Ins.Click the Manage drop-down menu and select Disabled Items and click on Go...If the Salesforce add in is listed, select it and click Enable.More items...

How do I link Salesforce and Outlook?

Steps to Integrate Outlook and SalesforceOpen your Salesforce Org.Click on Setup.Search Outlook in quick find box and Select Outlook Integration and Sync. ... Enable Use Enhanced Email with Outlook and Click Active and Notify Reps.Click on Edit button.More items...•

Is Salesforce Outlook integration free?

The Outlook email Salesforce integration is free. This option helps track customer actions and operating on Salesforce deals exactly in Outlook.

How do I install Salesforce App in Outlook?

From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select Salesforce for Outlook. Click Download. Then click Save File. If the Download button is unavailable, ask your administrator to assign you to an Outlook configuration.

What is Salesforce Office 365?

With Salesforce Office 365 integration, you can host, monitor, and manage all of your content online, as per your business requirements.

Why is Salesforce Office 365 important?

Salesforce Office 365 integration helps to establish a strong relationship with all your customers without the use of predefined codes. The integration allows users to spend more time building relationships with customers instead of wasting time on manual tasks.

What does it mean to close a deal with Salesforce?

Being a Salesperson, you know that closing a deal means keeping everyone involved on the same page. The combination of Office and Salesforce will help you make sure your deals go smoothly by keeping your tools and people on the same page. The Salesforce and Office 365 integration lets you keep a complete record of all your communications. With Salesforce Office 365 integration, you can enjoy the following benefits:

How much does Salesforce cost?

Salesforce follows a subscription-based model and offers a variety of pricing options, ranging from $25 to about $300 per user every month.

What is Office 365?

Office 365 is a Cloud-Based Software-as-a-Service that allows you to collaborate with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. It is a cost-effective way for organizations to facilitate Office Documentation, Content Management, File Sharing, Communication, and Collaboration tasks.

Can you integrate Salesforce with Office 365?

The article introduced you to Salesforce and Office 365. It also provided the importance and need of this integration. Furthermore, it provided a step-by-step guide that you can use to set up Salesforce Office 365 integration manually. Just like SharePoint, you can follow a similar workflow to integrate Salesforce with other Office 365 services via Microsoft Flow. However, working with Salesforce o365 integration can be a little tedious this way. If you want to automate your data flow between Salesforce and Office 365, you can further explore no-code automated integration solutions like Hevo Data.

Can you add Salesforce tasks to Microsoft To-Do list?

It allows you to add Salesforce tasks to the Microsoft To-Do list.

How does Salesforce help with productivity?

If both Microsoft Outlook and Salesforce are essential to your daily work routine, you can boost your productivity by automatically syncing your data between the two systems, create tasks, associate emails from your Outlook to records in your Salesforce organization and more.

Can you create Salesforce records in Outlook?

Relate email or Events and attachments to Salesforce records, and create Salesforce records directly in Outlook.

Can you add email to Salesforce?

Let your users add email to Salesforce records. Email to Salesforce lets users assign emails to leads, contacts, opportunities, and other specific records in Salesforce. That way, it’s easy to track sales-related communications.

Why integrate Salesforce with Outlook?

For example, using Outlook, salespeople can send emails to communicate with potential clients, store client data, and make appointments.

How to sync Salesforce with Office 365?

Then, open the Sidebar in Microsoft Outlook and log in to the Revenue Grid for Salesforce add-in. Follow the instructions as stated to connect Salesforce with Office 365 and choose which data you want to sync.

How to install Salesforce on Google Chrome?

To install Salesforce for Gmail, all you need to do is add the Revenue Grid for Salesforce Extension to your Google Chrome. Sign in to Gmail and grant Revenue Grid permission to work with your Gmail and Google Calendar data. Then, authorize the Revenue Grid Chrome Extension to access your Salesforce data.

Why is Salesforce installed in Outlook?

Installing Salesforce for Outlook will help salespeople access and manage Outlook data and Salesforce records in one single place. This makes it easier for them to create target email communications to prospects, which eventually drives more leads and sales. With Revenue Grid, companies can quickly connect Salesforce with Outlook and avoid all the hassles when using Salesforce for Outlook application.

What email clients does Revenue Grid work with?

Revenue Grid allows you to connect Salesforce with the three most popular email clients: Office 365, Outlook, and Gmail.

When will Salesforce stop serving Outlook?

Salesforce for Outlook hasn’t supported new users since Winter 2019. The application will stop serving existing users starting in June 2021 and ending with full retirement in June 2023.

Does Salesforce sync with Outlook?

Another worthy note is that Salesforce Outlook Integration doesn’t sync some types of data, for example, opportunities, calls, and meetings. That means you still have to switch between Salesforce and Outlook to get that information.

How to install Salesforce on Outlook?

Click on beside Setup your User Name and Select My Settings. Search Outlook in quick find box and Select Salesforce for Outlook. Now Scroll down bottom of the page and Download Salesforce for Outlook using Download (Version) button. If Microsoft Outlook is Open, Close It. Now Install setup file on your computer.

How to sync Salesforce email with Outlook?

STEP 1. Open your Salesforce Org. Click on Setup. Search Outlook in quick find box and Select Outlook Integration and Sync. Then enable Outlook Integration and Lightning Sync button. Enable Use Enhanced Email with Outlook and Click Active and Notify Reps. Click on Edit button.

What is Outlook email?

Microsoft outlook, or simply Outlook, is a personal information manager from Microsoft, that allows users to send and receive email on their computer . It provides many functionalities to manage various types of personal data like calendar appointments and similar entries, tasks, contacts, notes, and events.

Is Salesforce integration with Outlook?

In the competitive time of businesses, sales representatives of any company spend their 50% of effort and time on minimal task like maintaining data, transferring data, data entry, in two different places and coming back to Salesforce for managing emails and inbox to gather and access all the respective information about leads, prospects, and opportunities. To increase productivity of Sales representatives, Salesforce integration with Outlook is the best solution for managing the sales more effectively.

Does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications,while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emailsand events to Salesforce records. Add Einstein Activity Capture to automate email and event logging and to sync contacts and calendarevents between Salesforce and Outlook. To learn more about other products available, see Salesforce Help.

Can Salesforce be integrated with Outlook?

The integration between Salesforce and Microsoft® Outlook® requires both server-side setup and ashort client-side setup procedure. Review the system requirements and ensure that your emailserver is set up to communicate with the integration. Turn on the integration and push the Salesforceadd-in to your Outlook users.

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