Slaesforce FAQ

how to log activities on campaigns in salesforce

by Carmel Dibbert Published 2 years ago Updated 2 years ago
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Find and open the record where you want to log an activity. Activities can be logged on most Salesforce records. Scroll down until you can see the Activities list.

Full Answer

What can you do with campaigns in Salesforce?

It stores essential performance metrics and means salespeople can quickly see the customers and prospects that received marketing activity. For example, some of the things you can do with Campaigns in Salesforce are:

How do activity logs work in Salesforce?

If a Contact is associated with a Salesforce Account, the activity will log under the Account’s activity history as well. Each activity type will log the same standard information by default. To include further activity data and information, ask your SalesLoft admin about mapping activity information from the Salesforce Field Configuration.

How do I set up campaign members in Salesforce Lightning?

You clicked on the Advanced Setup button to set the Campaign Member values. I can’t think how this button could be labeled in a way to put people more off clicking it. Frankly, it’s only marginally better in Lightning. You click on the Campaign Members Related List.

How to use Salesforce campaigns to drive new leads?

Here are four examples of how you can use Salesforce Campaigns to drive new leads and sales opportunities. Gated web content. Webinars and events. One-off promotional emails. Ongoing nurture emails. Let’s explain how each works.

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How do I run a campaign report in Salesforce?

Go to the Reports tab. Click the “New Report...” button. Under “Select Report Type”, click the plus sign next to Campaigns, then click once on the Campaigns with Campaign Members option, and click the Create button. For the Date Field range, choose “All Time”

How do I create an activity report in Salesforce?

Create a User Call Activity Report in SalesforceClick Reports > New Report.Select Activities > Tasks and Events and then click Continue.Click the Filters tab in the left hand menu.Change the Show Me filter to All Activities and click Done.Click the Date filter and select a date range to report on and click Apply.More items...

Can you report on activities in Salesforce?

The standard activity reports list your tasks and appointments for a selected date range or events with all invitees. You can also create custom reports for activities by clicking the Reports tab, New Report, and choosing Activities as the type of data on which to report.

How do I add a campaign history in Salesforce?

From the object management settings for campaigns, go to Fields & Relationships.Click Set Tracking History.Select Enable Campaign Field History.Select the fields that you want to monitor, and save your work.Go to Page Layouts for the campaign object, and add the Campaign Field History related list.

How do I track activity in Salesforce?

Create the automation in Process Builderselect Update Records under Action Type.give your action a name.under Record Type , choose the option for Select the Task record that started your process.under Criteria for Updating Records, select No criteria - just update the records!More items...•

How do I make an activity report?

Click on the Reports tab.Click on the New Report button.Click on the Activities folder.Click on Tasks and Events.Click the Create or Continue button on the far right. From here you can change the many features in the Report including the displayed fields or the filters.

What is daily activity report?

An automated daily activity report is generated by an automated time tracking software that tracks all your time like work time, productive time, unproductive time, idle time, shift time, etc. After capturing all the data makes an automated report for employees.

How do I create an email activity report in Salesforce?

Report on Email MessagesFrom Setup, in the Quick Find box, enter Report Types , then select Report Types.Click New Custom Report Type.Select Email Message as the Primary Object. ... Optionally, select a secondary object from among these options and save the report.More items...

What is activity object Salesforce?

Activities include tasks, events, and calendars. With Salesforce, track tasks and meetings together in lists and reports to easily prioritize your time and keep up with your accounts, campaigns, contacts, leads, and opportunities.

What is campaign history in Salesforce?

The Campaign Field History related list of a campaign detail page Track changes to standard and custom fields on campaigns. Every time, anyone user makes changes to any of the standard or custom fields, history is set to be tracked on the campaign, a new entry will be added to the Campaign Field History related list.

What can you do with campaign record types?

Her email campaign record type can include a field for the email template used, while her demo event record type can have custom fields for things like the location, timing, equipment needed, staffing, and whatever else she needs to track. The more fields she tracks, the more detailed results she gets.

How do you use campaigns in Salesforce?

To create a Salesforce Campaign, click on the Campaigns tab. On the right, click New. However, if you don't have permission to do this, you need the Marketing User checkbox set to True. You find this feature on the User record.

How to create a campaign in Salesforce?

To create a Salesforce Campaign, click on the Campaigns tab. On the right, click New. However, if you don’t have permission to do this, you need the Marketing User checkbox set to True. You find this feature on the User record. Ask your system administrator to edit your User record and set this checkbox to True.

What is Salesforce campaign?

A Salesforce Campaign is a group of Leads and Contacts exposed to specific marketing communication (s). It stores essential performance metrics and means salespeople can quickly see the customers and prospects that received marketing activity.

What is a campaign member in Salesforce?

A Campaign Member describes the relationship between an individual Lead or Contact and a specific Salesforce Campaign. It tracks the change in this relationship over time and is critical for building useful marketing reports and dashboards in Salesforce.

Can you link a lead to more than one campaign?

Lead and Contact Campaign History. Naturally, one Lead or Contact can link to more than on Campaign over time. You may even have a Lead or Contact to be associated with several Campaigns at the same time. And of course, they can have a different Member Status for each Campaign.

Can you link a Salesforce form to a Salesforce campaign?

If you don’t have a marketing tool, you can use a simple web-to-lead instead. However, in either case, link the form to a Salesforce Campaign. That way, not only do you capture the person as a Lead, but you also connect the Lead and any subsequent Opportunity to the Campaign.

Does Salesforce have Loft It?

Once your SalesLoft is connected to your Salesforce account, all of your completed activities will be logged in Salesforce. This means that each time you send an email (or Loft It ), log a phone call with the Dialer, complete an Other step, or even take a note, that completed activity will be recorded within the Salesforce record’s activity history.

Can you log notes in Salesforce?

SalesLoft allows you to log single notes on a Person record. Any time a note is taken, it will be logged in Salesforce under the activity history on that Salesforce object. When logs are made to a Salesforce Contact, the log will also roll up the the Salesforce Account.

Workaround

1. Create a new Custom Report Type for Campaigns with Contacts with Activities 2. Create a new Custom Report Type for Campaigns with Leads with Activities 3. Create 2 new, separate reports using these report types.

1. Create a Custom Report Type for Campaigns with Contacts with Activities

1. From Setup, enter Report Types in the "Quick Find" box, then click Report Types .

2. Create a Custom Report Type for Campaigns with Leads with Activities

1. From Setup, enter Report Types in the "Quick Find" box, then click Report Types .

3. Create a 2 reports using each of the new Custom Report Types

1. From the Reports tab, click New Report. 2. Select the report type Campaigns with Contacts with Activities, then click Create. 3. Select a specific Campaign or select All Campaigns. 4. Click Add to add a filter. 5. Customize the report and remove or add columns and details you'd like to see on the report. 6. Run the report and Save. 7.

How to Log Activities in Salesforce

You can use activities in Salesforce to track all important tasks and events related to your leads and customers.

Log a Call or Activity

You can also log calls - or any kind of important activity - to keep a record of it.

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