Slaesforce FAQ

how to log mail merge salesforce

by Carolyn Abbott Published 2 years ago Updated 2 years ago
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1. click "mail merge" on the objects activity history related list 2. choose the appropriate template 3. deselect the "log an activity" checkbox

Generate a Single Mail Merge Document
  1. Click Mail Merge in the Activity History related list on the appropriate record.
  2. Verify that the appropriate record is chosen for merging. ...
  3. Select a mail merge template.
  4. Click Generate. ...
  5. Salesforce then generates your document.

Full Answer

How to sync your emails to Salesforce?

Sync emails from Gmail to Salesforce

  1. Open up the Ebsta Console by clicking on the following link: https://console.ebsta.com
  2. Click Sign in with Salesforce and log in with your Salesforce credentials.
  3. Click Settings in the bottom left-hand corner and then select Email Sync.
  4. Click Add Gmail Mailbox . ...
  5. Sign in to your Google Account with your username and password.

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How to merge contacts in Salesforce step by step?

Step by Step

  • Go to service set up
  • Search and click on merge cases
  • Choose where you want the merged case to go afterward
  • Click Save
  • Go to the case record (you may need to refresh the page)
  • Click on the carrot at the top right corner of your record
  • Find ‘merge cases’ in the drop-down and click
  • Choose which records to merge and click next

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How would you like to contact Salesforce?

How would you like to contact Salesforce? Request a call. Give us some info so the right person can get back to you. First name Enter your first name. Last name Enter your last name. Job title Please enter your title. Email Enter a valid email address. Phone Enter a valid phone ...

How to create email integration in Salesforce?

  • From Setup, enter Gmail in the Quick Find box, and then select Gmail Integration and Sync.
  • Enable Customize Content with App Builder.
  • In the Email Application Pane section, create a pane and use Lightning App Builder to add components to the pane and assign the panes to users. ...

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Can you do a mail merge in Salesforce?

With Extended Mail Merge, you can merge data from your Salesforce accounts, contacts, leads, cases. opportunities, and custom objects into Microsoft Word documents. The documents can be made into form letters, envelopes, labels, or any Word document that you want to personalize for recipients.

How do I do a mass mail merge in Salesforce?

To generate mass mail merge documents using the Extended Mail Merge feature:Click the accounts, contacts, or leads tab. ... In the Tools area, click Mass Mail Merge to start the mass mail merge wizard.Choose an appropriate list view from the View list.Select the records to include in the mail merge. ... Click Next.More items...•

How do I track mail merge?

How to Use Mail Merge in Microsoft WordIn a blank Microsoft Word document, click on the Mailings tab, and in the Start Mail Merge group, click Start Mail Merge .Click Step-by-Step Mail Merge Wizard .Select your document type. ... Select the starting document. ... Select recipients. ... Write the letter and add custom fields.More items...

How do I use a mail merge template in Salesforce?

Required Editions and User PermissionsIn Salesforce, from Setup, enter Mail Merge Templates in the Quick Find box, then select Mail Merge Templates.Click New Template.Enter a name and description for the template. ... Click Browse or Choose File to upload your Word mail merge template from your computer to Salesforce.More items...

How do you do a mail merge with lightning?

Open Classic Single Mail Merge from LightningSelect Buttons, Links, and Action from the list on the left and click the New Button or Link.Label the button 'Mail Merge' and choose Detail Page Button.Select Display in new window as the Behavior and URL for Content Source.Copy the following into the text box:

Can Salesforce send letters?

Automate direct mail with the most complete Salesforce Direct Mail Integration available. Send triggered postcards and letters generated from Salesforce Contacts, Leads and Workflows.

How do you view the merged data?

Click on the View Merged Data button on the Mail Merge toolbar if you'd like to see the results of merging the first record in your data source file. Here is a sample of the results. Don't worry, that gray shading won't print. You can browse through records by clicking the Next Record button on the Mail Merge toolbar.

What are the six steps of mail merge?

Note there are 6 steps.Step 1 – Select Document Type. 1) Click Letters for the document type.Step 2 – Select Starting Document. ... Step 3 – Select Recipients. ... Step 4 – Write Your Letter. ... Step 5 – Preview Your Letters. ... Step 6 – Complete the Merge. ... Step 1 – Select Document Type. ... Step 2 – Select Starting Document.More items...

How do I create a mail merge database?

Go to Mailings > Select Recipients > Use an Existing List, then choose New Source to open the Data Connection Wizard. Choose the type of data source you want to use for the mail merge, and then select Next. Follow the prompts in the Data Connection Wizard to complete the data connection to the merge document.

How do I create a merge field in Salesforce?

To find the merge field name for an object or field in Salesforce, visit the object or field's detail page and refer to Field Name . To incorporate merge fields, use the editor in the respective feature. Salesforce provides valid merge fields in each editor for all related standard and custom objects.

How do I create a mail merge template?

To do this, follow these steps:Click Start from a template.Click Select template.On the Mail Merge tab, select the template that you want in the Select Template dialog box, and then click OK.

How do I merge with mambo?

5:307:15Mambo Merge Installation and Configuration - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo that we can use it with mambo merge. Let's go back to salesforce. And click on the files tab. AndMoreSo that we can use it with mambo merge. Let's go back to salesforce. And click on the files tab. And then the upload files. Button select our template from our desktop. And when done click the done.

What is the subject of a mail merge task?

The Subjectof the mail merge task is set to the mail merge template name by default, and the task is displayed as a completed activity in the Activity History related list. The merged document is not stored with the task.

How to select all records in Mail merge?

Select the records to include in the mail merge. To select all records currently displayed on the page, select the checkbox in the column header.

How to mass mail merge documents?

To generate mass mail merge documents using the Extended Mail Merge feature: Click the accounts, contacts, or leads tab. Other kinds of records are not currently supported. In the Tools area, click Mass Mail Merge to start the mass mail merge wizard. Choose an appropriate list view from the View list.

What happens if you exceed the maximum size limit for extended mail merge?

If your request exceeds the maximum size limit for Extended Mail Merge, you’re prompted to select either fewer records or smaller templates.

What does the lookup do in a merge?

Use the lookup to specify the record from which information will be merged.

Can you merge documents?

You can merge a document template for a single object (e. g., Account, Contact, Lead, etc.) or you can perform a mass mail merge using records from a view. Accounts, contacts, leads, cases, opportunities, and custom objects are supported. If the custom object has a master-detail relationship with opportunities, the primary contact for ...

Does Word open when you click Generate?

With Extended Mail Merge, Word does not open when you click Generate. Instead, Salesforce sends you an email that either includes your generated Word document as an attachment or provides a link to it on the Documents tab.

Is Salesforce CRM good for mass mail merges?

Pros : Good for mass mail merges, available on all Salesforce CRM editions, merges up to 1000 records and sends the results to your email as a zip archive.

Is Connect for Office good for mail merge?

Pros: Good for single mail merges, included for all Salesforce CRM editions, Connect for Office app is available to help with merge fields in Word & Excel

Is Word Power a good option for Salesforce?

Pros: A good option for MS Word power users, doesn’t require any admin setup in Salesforce

Who is Perpetual West?

Perpetual West is a Salesforce Silver Cloud Alliance Partner and a Certified Salesforce Consultant. For more information about how you can leverage Salesforce CRM to grow your business, download our eBook today.

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