Slaesforce FAQ

how to make a subscription product salesforce cpq

by Lambert Gislason Published 2 years ago Updated 2 years ago
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Basic Anatomy of a Subscription.

  • If you don't already have your CPQ-enabled org open, scroll down to the Challenge section and click Launch to open it.
  • In your org, click the App Launcher ( ), and then click the Salesforce CPQ tile.
  • In the navigation bar, click Products, then choose the All Products list view.
  • Click Password Manager License.
  • Click Edit.
  • For the Subscription Pricing field, choose Fixed Price . The Subscription Pricing field is what tells CPQ to treat a product as a subscription. If it ...
  • In the Subscription Term field, enter 12 . Here, you’re telling CPQ that Password Manager Licenses will be a yearly subscription comprising 12 months.

Navigate to Setup > Installed Packages > Salesforce CPQ > Configure > Subscriptions and Renewals. Select Month as the value for Subscription Term Unit and Subscription Prorate Precision fields and click Save. To create Subscription Products, navigate to Products Tab and click New, set Active checkbox to True.

Full Answer

How do I change the subscription price in Salesforce CPQ?

In your org, click the App Launcher ( ), and then click the Salesforce CPQ tile. In the navigation bar, click Products, then choose the All Products list view. Click Password Manager License. Click Edit. For the Subscription Pricing field, choose Fixed Price .

How do I enable Salesforce CPQ for my organization?

If you don't already have your CPQ-enabled org open, scroll down to the Challenge section and click Launch to open it. In your org, click the App Launcher ( ), and then click the Salesforce CPQ tile. In the navigation bar, click Products, then choose the All Products list view.

How do I configure CPQ to treat a product as a subscription?

In your org, click the App Launcher ( ), and then click the Salesforce CPQ tile. In the navigation bar, click Products, then choose the All Products list view. Click Password Manager License. Click Edit. For the Subscription Pricing field, choose Fixed Price . The Subscription Pricing field is what tells CPQ to treat a product as a subscription.

How do I set a fixed price for a subscription?

For the Subscription Pricing field, choose Fixed Price . The Subscription Pricing field is what tells CPQ to treat a product as a subscription. If it has a value, then CPQ knows to use time as a factor when calculating the product’s prices. If it’s left blank (the default), then CPQ ignores all details about time when calculating prices.

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How are subscription created in Salesforce CPQ?

When you contract an opportunity or order with at least one subscription product under a contract-based renewal model, Salesforce CPQ creates a contract record. It then creates subscription records for your quote's subscription products and asset records for your quote's products with asset conversion.

What is Subscription for product in CPQ?

A product's subscription term is the default amount of time that a subscription lasts. The CPQ package setting Subscription Term Unit controls whether the term is in months or days, and defaults to months. Set a product's list price as a percentage of its parent quote, quote line group, or bundle total price.

How do I create a Salesforce CPQ order?

Create 1 Order Per QuoteMake sure that Allow Multiple Orders is not selected.Click Create Order on your opportunity or quote. You can also select Ordered on your opportunity or quote and then click Save.Complete the detail fields, and then save your changes.

How assets are created in CPQ?

Salesforce CPQ creates assets when you click Contracted on an opportunity or order. The asset creation process varies based on your account's renewal model and the value of the asset conversion field on the product you're contracting. We can summarize this process with a flowchart.

How do I add a subscription to Salesforce?

Add a Subscriber ManuallyClick Subscribers.Click Lists.Click the name of a list you are adding the subscriber to.Click Create.Click Next in the wizard's introductory dialog box.Complete the subscriber identity fields. ... Click Next.Expand the My Lists folder to view the lists defined in your account.More items...

What is standalone product in Salesforce CPQ?

Salesforce CPQ enables Admins and Product Managers to configure various types of product offerings and services using out-of-the-box features. A standalone Product can be a service, a software license or a physical product which is sold as a one-time fee.

How do I activate my order on Salesforce CPQ?

Set Up Salesforce CPQ OrdersFrom Setup, in the Quick Find box, enter Order Settings , select Order Settings, and then select Enable Orders.If you want to allow sales reps to perform product swaps or decrease order product quantities in amendment orders, select Enable Negative Quantities.More items...

How do I convert opportunities to orders in Salesforce?

In the Opportunity Overview page, you can view the Convert button.By clicking on the Convert button, you can view the To Orders, To Estimate, To Invoice, To Projects.Select the To Orders.

How do I create an invoice for a quote in Salesforce?

The Quote TemplateGo to App Setup > Customize > Quotes > Templates.Click New.For “Template Name”, use “Invoice”.Click Save and customize your template.Take a look at the URL and copy the template Id. ... Once you are done, click Save and in the next screen remember to Activate the new template.

Choose the Right Term

Subscription products are special because they’re sold as a service that lasts for days, months, or years. Since time is involved, you must consider what unit of time you want to use when quoting subscription products.

Basic Anatomy of a Subscription

Good news—subscription products are just normal products with a little extra flair. With a few small changes, any product you already have in your org can be sold as a subscription.

Prorated Prices

If you looked closely at the prices in the Quote Line Editor, you may have noticed that List Unit Price stayed at $30 regardless of the Subscription Term value. It’s one of the pricing fields that isn’t prorated. Opening the Password Manager License Quote Line Drawer ( ) reveals more pricing fields.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Subscription

Here we have the Spaceflix basic plan. The options come standard with your subscription to Salesforce CPQ. So, when you click on product record and set up a new product, you can find some fields available (in the image below). For the initial setup of Spaceflix offering, we are only concerned about the field Subscription Pricing.

Product Setup

Once the product is set up, given a price from the price book, and is identified as a subscription product, the product will appear in our product catalog. For the product to be available, it must be active and have a price associated with the product in the price book.

Quote Line Editor

Now that we’ve selected our product, we move to the quote line editor within the CPQ, where you can find some important information about the Spaceflix Basic Plan, like the start date (10/19/2021), end date (10/19/2022), and subscription term. Depending on how the products are configured, you can also change these terms.

Subscriptions

So now, backing up a little bit to the general settings of subscription products, we can see the option Subscription Type, and we’ve selected the renewable option. It is important to note that the renewable subscriptions will transfer back to the renewable quotes. However, the case is not the same for other types of subscriptions.

Now we will look at some other subscription types

One-Time Products: The One-Time product subscriptions will not carry over on a renewal opportunity or quote.

Configuration Options

Now that we have got that in place let’s add a little more to our product. We are going to add a few features for Outer Space Resolution and Viewing Accessories.

CPQ Product Configuration

Here as part of the Spaceflix basic plan, we’ve added three resolution options. Each one of these will increase the price incrementally, and the setup is such that only one can be selected. In this example below, we’ve selected 1080p resolution, which would look pretty good in outer space, and it’s only six bucks more per month.

How Services Changed Selling

When people heard the word "subscription,” they used to think of magazines and newspapers. Now you can get a subscription for almost anything. Ingredients for dinner? There's a subscription for that. New clothing every month to suit your style? Yep, that too.

Sign Up for a Developer Edition Org with Salesforce CPQ

To complete this module, you need a special Developer Edition org that contains Salesforce CPQ and our sample data. Get the free Developer Edition and connect it to Trailhead now so you can complete the challenges in this module.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Update Products to Drive Asset Conversion

Great! You have a new CPQ-enabled training org with lots of sample data. The first thing we have to do is don our Administrator hats and update some of the products so that when Salesforce CPQ creates assets from approved quotes, it creates them in a logical way. For example, some things don’t need to be tracked as assets, such as installation.

Add Products to a Quote

Okay, time to put on your sales rep hat. One of your accounts, Klein Manor, is looking to buy multiple home security products. There is already an opportunity for this potential sale, as well as a quote. We need to add one-time and subscription products to the quote, and make a few changes to the quote details based on the specifics of the sale.

Verify Step

You’ll be completing this project in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

Can you use MDQ with bundles?

One last thing to note: Any product that is used as the top level of a bundle cannot be enabled for MDQ. That said, MDQ products can be included within bundles as options. Setting up and selling MDQ subscriptions is easy, but there’s even more you can do to take MDQ to the next level. You learn how in the next unit.

Can CPQ create a special table?

Third, you can have CPQ create a special table for each MDQ subscription. It creates a column for each segment, much like how it appears in the Quote Line Editor. Keep in mind that a page is only so wide, so this option works best with fewer segments.

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