Slaesforce FAQ

how to make contact categories in salesforce

by Savion Strosin Published 2 years ago Updated 2 years ago
image

Here are 5 ways of categorizing or grouping contacts in Salesforce: 1. Custom Fields Custom fields allow you to tailor your database to your unique business needs. While you can create up to 500 custom fields on an object, don’t fall into the trap of creating custom fields just because you can.

To create or edit a group:
  1. Click the control that matches the type of group: For personal groups, go to your personal settings in Salesforce Classic and click My Personal Information or Personal—whichever one appears. ...
  2. Click New, or click Edit next to the group you want to edit.
  3. Enter this information: ...
  4. Save your changes.

Full Answer

How to create a data categories in Salesforce?

How to create a Data Categories in Salesforce. In order to create a data category group, go to: Setup -> Data Category Setup -> New -> enter the name of the group -> description is optional -> click Save. Now you can add categories to the group: Enter the name of category -> click Add.

How to categorize or grouping contacts in Salesforce?

Here are 5 ways of categorizing or grouping contacts in Salesforce: 1. Custom Fields Custom fields allow you to tailor your database to your unique business needs. While you can create up to 500 custom fields on an object, don’t fall into the trap of creating custom fields just because you can.

What can I do with the categories in the contact list?

You can use those fields to create custom list views, filter reports, and do everything else you might need. Your most important categories should be front and center on your Contact record.

How do I add categories to a group?

Now you can add categories to the group: Once you created the parent category you can add the child category: Click Actions button on the parent category -> choose Add Child Category -> click Add -> click Save. You can manage access to the knowledge base using Data Category Visibility settings.

image

How do I categorize contacts in Salesforce?

Here are 5 ways of categorizing or grouping contacts in Salesforce:Custom Fields. Custom fields allow you to tailor your database to your unique business needs. ... Contact Record Types. ... Salesforce Campaigns. ... Topics. ... Salesforce Report Bucket Fields. ... Tags.

How do I create a category in Salesforce?

Create Data Category GroupsClick the Setup gear. ... Enter Data Category Setup in the Quick Find box and select Data Category Setup.Fill in the information. ... Click Save.In the Categories in Solar Installation & Maintenance textbox, enter Solar Panels and click Add.Enter Inverters and click Add.More items...

Can you create contact groups in Salesforce?

Salesforce user groups can be created for sharing records, contacts, and other related workgroup tasks. Anyone can create their personal groups, but public groups are only created by admins and their delegates.

How do I create a contact list in Salesforce?

Create a Custom List View in Salesforce ClassicClick Create New View at the top of any list page or in the Views section of any tab home page. ... Enter the view name. ... Enter a unique view name. ... Specify your filter criteria. ... Select the fields you want to display on the list view. ... Click Save.

How do you create categories and subcategories?

Create Product Categories and SubcategoriesFrom the Commerce App Navigation menu, select Catalogs.Select a catalog.On the Categories tab, click Create Category.Enter a name for the category, and optionally enter a description.If you're adding a subcategory, search for and select its parent category.More items...

What are Salesforce categories?

Category groups are used by Salesforce Knowledge (articles), answers (questions), or ideas. In all cases, category groups are containers for individual data categories. For example, a Contracts category group sometimes contains Fixed Price, Cost Reimbursement, and Indefinite Delivery categories.

How do I create an email group in Salesforce?

0:192:05Add, Edit, or Delete a Mail Group in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnce you're logged into Salesforce. You can then create a new male group. By going to your maleMoreOnce you're logged into Salesforce. You can then create a new male group. By going to your male group list.

How do I create a community group in Salesforce?

Add Groups to Your CommunityTo enable groups in your community, add groups to the community navigation menu. A menu item displays that links to a list of groups in your community. ... Publish your community.If you haven't already, customize the group publisher layout to include the Add Member action.

How do I create a contact list in Salesforce lightning?

0:000:59How to Create a Custom List View in Salesforce Lightning #DF17YouTubeStart of suggested clipEnd of suggested clipClick ListView controls select new name the list this week's leads. Select all users can see thisMoreClick ListView controls select new name the list this week's leads. Select all users can see this list of you click Save in the filter panel select show me.

How do I add multiple contacts in Salesforce?

Please follow these steps.Log into Salesforce.In lightening Go to setup page, In quick find box search for Activity Settings.Feature settings->Sales->Activity Settings.Check the box "Allow Users to Relate Multiple Contacts to Tasks and Events".

How do I get a list of all my contacts in Salesforce?

The list views are retrieved from your Salesforce account....To view your current lists:Log into your Salesforce account.Select the Contacts or Leads tab.Use the View drop-down menu to select a list.Click “Go” to see the contact list and fields for the selected view.

How do I add a contact object in Salesforce?

StepsLog in to your Salesforce account.Click Setup at the upper-right corner.Under the Build section, click Create and select Objects.To create a custom object, click New Custom Object.Enter the name of the Custom Object in Label, Plural Label, and Object Name.More items...•

What Data Categories in Salesforce Knowledge is

You can create a categories hierarchy with up to three data categories groups.

Default Data Categories Visibility settings

You can manage access to the knowledge base using Data Category Visibility settings. Control what information will be displayed for users using default category group visibility. There are three variations of visibility: all categories, none, and custom.

Support for Data Categories on Experience Cloud

Out of the box, Data Categories are not available on the Experience Sites. However, it is possible to map Data Categories to Chatter Topics and use Chatter Topics to navigate and filter Knowledge articles along with the discussions on Community but this is not always an ideal solution.

What is a Forecast Category in Salesforce?

Let’s simplify Salesforce Forecast Categories some more. You have a new sales opportunity in the very first stage, Prospecting. That’s great! However, at this early stage of the sales cycle, it’s hard to accurately predict if the Opportunity will be won.

How to Adjust Forecast Categories

You can change the forecast category of an Opportunity stage by editing the Opportunity stage picklist value.

Viewing Forecast Categories

In addition to viewing the forecast category on the Opportunity page layout, you’ll also see your forecast categories when viewing the Forecast tab. When you view the forecast, you will not see anything that has been omitted.

Forecast Category Rollups

Forecasts can be either single or cumulative. Single forecasts will display the value from a single forecast category. Cumulative forecasts can be enabled and will display the value from multiple categories:

Summary

So, that was Salesforce forecast categories in a nutshell. A great feature to categorize Opportunities and predict the likelihood of winning!

Why Campaign Influence Reporting is a Gamechanger

Revenue attribution is the holy grail that B2B marketers have doggedly pursued since the dawn of time. The old adage that “I know half of my marketing spend is wasted, I just don’t know which half,” doesn’t fly in an era where we have more data at our fingertips than ever before.

Where Campaign Influence Reporting Breaks Down

9 times out of 10, when Admins go through the process of enabling Campaign Influence reporting, they see nothing on the out-of-the-box reports – or worse, wildly inaccurate information.

Why Contact Roles Are Needed

The Campaign Member association can usually be automated with Pardot and/or Process Builder when admins define logic to say “this action indicates engagement in this Campaign.”

4 Ways to Populate Contact Roles

So how can we get the data needed to fuel this reporting? Here are 4 strategies:

Summary: You Need Contact Roles to Make the Magic Happen

Whatever strategy you go with, linking Contacts to Opportunities is key to being able to unlock Campaign Influence reporting and the ability to measure marketing ROI.

image

What Data Categories in Salesforce Knowledge Is

How to Create A Data Categories in Salesforce

  • In order to create a data category group, go to: 1. Setup -> Data Category Setup -> New -> enter the name of the group -> description is optional -> click Save. Now you can add categories to the group: 1. Enter the name of category -> click Add Once you created the parent category you can add the child category: 1. Click Actions button on the paren...
See more on advancedcommunities.com

Default Data Categories Visibility Settings

  • You can manage access to the knowledge base using Data Category Visibility settings. Control what information will be displayed for users using default category group visibility. There are three variations of visibility: all categories, none, and custom. In the first case, all categories will be visible for the user, in the second, no categories will be visible, and in the third, you can specify w…
See more on advancedcommunities.com

Support For Data Categories on Experience Cloud

  • Out of the box, Data Categoriesare not available on the Experience Sites. However, it is possible to map Data Categories to Chatter Topics and use Chatter Topics to navigate and filter Knowledge articles along with the discussions on Community but this is not always an ideal solution. This lack of support for Data Categories on Experience Cloudmay be inconvenient for some Experien…
See more on advancedcommunities.com

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9