Slaesforce FAQ

how to make notes private in salesforce

by Kenya Corwin III Published 2 years ago Updated 2 years ago
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Keep Notes shared to records private.

  • Create the new Note via the Notes Tab in Lightning.
  • Click Add to Records.
  • Search for the object record you want the Note to be related to.
  • Just below the search box, you will see the new feature (checkbox) where it says: "Prevent note from being viewed by other users with access to this ...
  • Select the box if you need to keep the Note to be private.

  1. Open a note in the Notes related list, click Note Sharing Settings, then Sharing Settings. Click Make Private and Make Private again.
  2. Open a note in the Notes & Attachments related list, select Private, and save your change.

Full Answer

How do I lock a note in Salesforce?

On a new or existing note, click Add to Records.Check the box, "Prevent note from being viewed by others users with access to this record."Click Done.On the note, a locked icon is now displayed and has been updated from "Visibility Set by Record" to "Private".Click Done.

How do I edit access to notes in Salesforce?

Allow users to edit other's Notes in Salesforce ClassicClick the tab of the Object where you created the Notes.Click the name of the record where you created the Notes.Scroll down to the Notes related list.Click the title of the Notes you want to share or be edited by another user.More items...

How do I give access to notes and attachments in Salesforce?

Here are the steps to enable Notes and Attachments for Site Users:From setup, enter Digital Experiences in the Quick Find box, then select Settings.Select Let customer users access notes and attachments.Click Save.

Are Salesforce notes reportable?

Salesforce provides API access to the Note and Attachment standard objects, along with all of the fields for each. While these are not reportable via the Report Builder, administrators have been able to perform exports to users and business analysts for greater analytics.

How do I restrict access to records in Salesforce?

Use org-wide defaults to specify the baseline level of access that the most restricted user should have.From Setup, in the Quick Find box, enter Sharing Settings, and then select Sharing Settings.Click Edit in the Organization-Wide Defaults area.More items...

How do I view notes in Salesforce?

Only notes taken with Notes appear on the Notes tab. To create standalone notes or manage all your notes, use the Notes tab (available in Lightning Experience and the Salesforce mobile app). Read old notes that were taken with the old note-taking tool from the Notes & Attachments related list on records.

How do I use notes in Salesforce lightning?

Enable Notes. From Setup, select Enable Notes on the Notes Settings page.Add the Notes Related List to Page Layouts. ... Let Users Create Notes from the Chatter Publisher, Global Actions Menu, and the Salesforce Mobile App Action Bar. ... Let Users Take Notes in the Salesforce Mobile App. ... Turn Off Feed Tracking for Notes.

What are notes in Salesforce?

Stay organized and on top of all your deals by adding notes to accounts, contacts, leads, opportunities, and more. With Notes, Salesforce's enhanced note-taking tool, you can use rich text, lists, and images in your notes; relate notes to multiple records; and create notes in Lightning Experience.

What are notes and attachments in Salesforce?

In Salesforce, Notes and attachments are used to enter some comments or add external documents along with the Salesforce records. Notes in Salesforce provide the functionality to enter some text which are not mentioned in other fields. Attachments on the other hand, are external documents attached to a record.

Is it possible to report on Notes & Attachments in Salesforce?

It is not possible to report on Notes. There is an Idea, Reporting on Notes & Attachments that requests this feature. You could export the data and report on it outside of Salesforce, build a custom page, query for it via the API from an outside app, etc., but there is no native report functionality available.

What is a note report?

The Notes report allows you to view all the notes, which are left in the reservations, in only one place. With this report you'll be able to see: Reservation Notes arriving today. Notes entered today. Notes for all guests currently in-house.

Can I run a report on notes and attachments in Salesforce?

The Report on Notes & Attachments application for the Salesforce.com platform fills a void in the default implementation, allowing users to use a few custom report types to create reports for Notes and Attachments in several of the default objects, like Accounts, Contacts, Opportunities, etc.

Old Note-Taking Tool

The Private Checkbox indicates that note is only accessible to the owner and administrators. For administrators to view private notes, they need the “ View All Data ” permission; to edit them, they need the “ Modify All Data ” permission.

Attachment

The Private Checkbox indicates that the attachment is only accessible to the person who created or attached it and to administrators. For administrators to view private attachments, they need the “ View All Data ” permission; to edit them, they need the “ Modify All Data ” permission.

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