Slaesforce FAQ

how to make salesforce a project management tool

by Pierre Abshire Published 3 years ago Updated 2 years ago
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The easiest way to transform Salesforce into a true project management tool is to head over to the Salesforce AppExchange. There, you can find thousands of solutions custom-built for Salesforce that can truly upgrade your workflow. Project Management

Project management

Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.

Apps

Part of a video titled How to Use Salesforce for Project Management - YouTube
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Taking a similar approach you can also use journey builder to guide new customers through onboardingMoreTaking a similar approach you can also use journey builder to guide new customers through onboarding. One way you can do this is by creating an onboarding drip campaign with journey builder.

Full Answer

Can I use Salesforce for project management?

You can use Salesforce for project management to handle this issue by tracking changes through Field History. Field History helps you track the history of all the tasks performed by each member of the team. You can see all the changes made by your team members, knowing the name of the person responsible for any respective change. 4.

How to manage projects on Salesforce?

Extra features that make TaskRay convenient for project management include the following:

  • Cloning template projects.
  • Check-off of subtasks marked complete.
  • Full integration with Salesforce objects that lets a user manage related tasks without leaving an account or opportunity tab.

How can I monitor my project using Salesforce?

  • Ensuring that systems and networks are running and available during the defined hours of operation.
  • Implementing non emergency requests during scheduled outages.
  • Performing and testing backups.
  • Maintaining performance measurements, statistics, and system logs.
  • Monitoring security controls and performance and escalating problems when they occur.

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How to use Salesforce CRM effectively for project management?

  • Lists with tasks, subtasks and milestones that feature due dates, statuses and assignees.
  • Tools for managing and tracking tasks with respect to their dependencies.
  • Convenient views of the project structures — Kanban, Gantt chart, calendar-based or in rows, for example.
  • Collaboration features, such as feeds, chats and forums.

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Is there a project management tool in Salesforce?

Inspire Planner - True Project Management for Salesforce. CATEGORIES Project Management Inspire Planner is a powerful yet easy-to-use Salesforce project management tool. Ideal for customer onboarding, PSA and projects of any shape & size. CATEGORIES Project Management Drag & drop resources to balance your workload.

Is CRM a project management tool?

A project management system built on a CRM platform allows teams to easily understand tasks and projects that relate to cultivating the customer relationship. Workflows can be established and the client can be nurtured and given the service they deserve. It's all possible with a CRM project management solution.

Does Salesforce have a project object?

Salesforce PMT “provides a global view of your project portfolio to better manage and monitor projects, and project resources” (source: Salesforce). A project object tracks project status, and related tasks, cases tracks risks and issues, with Einstein Analytics dashboards for insights.

How do Salesforce projects work?

2:103:40Salesforce Project || #Salesforce #DeveloperProject #SfdcPantherYouTubeStart of suggested clipEnd of suggested clipBut what you need to know is some basic knowledge about like Salesforce admin how to create anMoreBut what you need to know is some basic knowledge about like Salesforce admin how to create an object a process builder or a field.

What does CRM stand for in project management?

Why use CRM with project management? CRM (customer relationship management) platforms are designed to help businesses manage their customer interactions and customer information by enabling easier communication and behavioral tracking.

What is the difference between CRM and project management software?

CRM software is designed to manage customer data and relationships. It's a software type that focuses on the business's external activities. Project management software is dedicated to projects, or large business goals with clear start and end dates, deliverables, and budget restraints.

How do I create a project in Salesforce?

How to Implement SalesforceStep 1 – Hire a Salesforce Partner. ... Step 2 – Determine Who Will Be Your Project Lead (Executive Sponsor) ... Step 3 – Set an Estimated Timeline for the Process. ... Step 4 – Determine Key Decision Makers. ... Step 5 – Gather Insight From End Users. ... Step 6 – Maintain the Data. ... Step 7 – Launch in Phases.More items...•

How do I create a project object in Salesforce?

1:228:02Salesforce real time project training: How to create Custom Object in ...YouTubeStart of suggested clipEnd of suggested clipAnd here will be going to add a new custom object so click on that new custom object the object thatMoreAnd here will be going to add a new custom object so click on that new custom object the object that will be adding the name of the object is session the plural label will be sessions.

What is task management in Salesforce?

With Salesforce Activity and Task management, you can easily schedule tasks and events, assign tasks to other team members, prioritize your tasks and events by due date, and track events and tasks through custom lists, reports, and dashboards.

How do I run a project in Salesforce?

Open the VS Code editor and from the Command Palette, run SFDX: Create Project with Manifest. Run SFDX: Authorize an Org and select a login URL, for example Production. After you provide an org alias, a browser window opens. Allow access, log in to your org, and then return to the VS Code window.

What are Salesforce Labs?

Salesforce Labs is a non-supported group in Salesforce that releases packages in AppExchange. Despite the name, assistance for any of these applications is not provided by Salesforce Support because they are not officially supported features.

What is Salesforce Platform?

Salesforce Platform is the app development platform that extends your CRM's reach and functionality. You do not have to be a developer to build apps using the Salesforce Platform.

Why do project managers need Salesforce?

Project managers need access to holistic project views to make sure things are staying on track. Salesforce provides a powerful drag-and-drop report and dashboard builder that enables them to easily organize the data they need to see.

Why is Salesforce used?

Since many companies use Salesforce as a unified source of truth about their customers, managing customer projects within the same environment allows for better organization, higher data accuracy, easier communication, and more collaboration. Lots of great external project management tools exist, but using multiple different systems can lead ...

What is Salesforce chatter?

Salesforce’s built-in communication tool, Chatter, allows users to communicate directly on Salesforce records or within separate Chatter groups. Teams can stay current on the latest project updates in the same environment they’re working in.

What is Salesforce document generator?

Salesforce document generators can take all of the information that would otherwise be included in a report (plus some) and create sophisticated reporting documents instantly. You can include Salesforce dashboard charts, lists of Account team members, and even sections of a project’s Chatter feed.

What is S-docs in Salesforce?

As the only 100% native document generation and e-signature solution for Salesforce, S-Docs is built to work with your custom Salesforce processes, out of the box. Being native also means S-Docs is faster, much more secure, and incredibly easy to use.

Why are project templates important?

For repetitive projects that follow the same format, project templates can save hundreds of hours in the long run so that you can spend more time managing your team and delivering exceptional results.

Why is it important to keep track of time spent on a project?

Time Tracker. Keeping track of hours spent on tasks is important for both ensuring a project is moving along on schedule and planning out timelines for future projects.

How to manage projects in Salesforce?

There are three main options for managing projects in Salesforce. First, built-in features that can satisfy the very basic needs of small teams . Second, external project management solutions that need to be integrated with Salesforce. However, with this option, you are likely to hit some difficulties and limitations in your integration. Third, the easiest and the most efficient option is a Salesforce project management app from AppExchange like Inspire Planner. Only such Salesforce-native apps can provide you with a truly seamless integration and flexibility. The question is, which option will you choose?

What is a native app in Salesforce?

Having a project management app integrated in Salesforce also allows you to further expand the functionality with thousands of other apps from AppExchange.

What is native project management?

They are built using Salesforce technology, so no additional integration is needed to work seamlessly with both standard and custom objects within Salesforce. It also means that your project management software updates will be compatible with the latest Salesforce releases and new functionality.

Is there a project management feature in Salesforce?

Salesforce today offers so much more than just CRM features. However, if you want to manage projects directly in Salesforce, you will be disappointed to find out that there is no full project management functionality. Instead, you have these options: Available but limited Salesforce features. Well-known project management apps.

Can Salesforce be integrated with Salesforce?

Moreover, integration with Salesforce is likely to be supported only by specific plans of your project management tool as well as Salesforce editions. In most cases, that would mean that you would need to upgrade to more expensive plans on both platforms.

Written By... Lucy Mazalon

Lucy heads up Operations at Salesforceben.com, Founder of THE DRIP and Salesforce Marketing Champion 2020.

Project Record

The project detail pages are impressive. Predefined status reports show project health (and why a project is ‘at risk’), plus the ‘path to green’ that makes a suggested next best action.

Risks and Issues Logs (Salesforce Cases)

Risks and issues are managed using Salesforce Cases (why Service Cloud licenses are a pre-requisite).

Resource Allocation

Resource Allocation is a grid interface for project managers to enter their resource needs. Each row is an individual user, detailing their role in the project and their % utilisation for the specific project, month by month.

Embedded Analytics (with Einstein Analytics)

Insights across the whole portfolio are delivered using Einstein Analytics. The assumption is this is an Einstein Analytics app that will enable customers to ‘plug in and play’ these dashboards. See charts and graphs below that show ‘portfolio capacity’, ‘portfolio health overview’, ‘portfolio by region’, and ‘cases per project’.

What is the role of project management tools?

These project management tools and software solutions must give visibility into all stages of the project and include all of the necessary functions for businesses to easily monitor their projects each and every day.

What is Smartsheet for Salesforce?

For cloud-based project and task management, Smartsheet is a solution that offers a combination of online project management and CRM. Track projects, task lists, and other work in Smartsheet while linking Smartsheet projects to key Salesforce customer records.

What is Tenrox Project Management?

With the Tenrox Project Workforce Management – Project Management Module, your organization is able to keep project teams, resource managers, and executives on the same page at the same time with all projects. The Tenrox Project Management module has three key components: Project Planning, Project Workflows, and Process Management. Better yet, Salesforce users can tap into Tenrox’s cloud-based project management software and simplify, automate, and streamline project and service delivery with Tenrox PSA on the AppExchange.

What is Mavenlink software?

Mavenlink is a software solution for integrated business and project management. For project and team collaboration, Mavenlink eliminates the hassle of silos and puts communication into one cohesive place. Mavenlink’s Salesforce integration is the icing on the cake.

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