Slaesforce FAQ

how to manage campaigns in salesforce

by Maxine Bogan III Published 2 years ago Updated 2 years ago
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Follow these 5 steps to manage your Salesforce campaigns successfully:

  • Create a campaign in Salesforce
  • Create a list of individuals you want to target
  • Run the campaign
  • Track responses
  • Create reports. Analyse effectiveness

Full Answer

How to create a campaign in Salesforce?

Steps Download Article

  1. Sign into your Salesforce account. You will be asked for an email and a password. ...
  2. Go to the "Campaigns" tab, which will be toward the left hand side of your horizontal options for your Salesforce account.
  3. Choose whether it is a "Parent" campaign or a "Child" campaign in the drop down menu for Campaign Record Type.

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How to add multiple accounts to campaign in Salesforce?

In this expert-written guide you’ll learn all about:

  • The essential features of Salesforce Campaigns.
  • How to create and customize Campaigns in Salesforce.
  • How to use Campaign Members.
  • Syncing marketing results from Pardot to Salesforce Campaigns.
  • Dashboards and reports that provide marketing metrics.

How to use Salesforce campaign effectively?

Use promotional emails effectively: You do not want to overwhelm your email list, but you want every email you send to be used effectively. For example, you can promote contests and giveaways in your campaigns to reconnect with inactive subscribers, or send subscribers a poll or survey to find out what type of content they’re most interested in.

How to send drip emails using Salesforce campaign?

  • Select the Action Type as 'Process'.
  • Enter the Action Name.
  • Choose the ‘Drip 2' invokable process that is created by following the instructions in Step 8.
  • Select the Process Variable as the Campaign Member that has started this process and Save.

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How to create a campaign in Salesforce?

To create a Salesforce Campaign, click on the Campaigns tab. On the right, click New. However, if you don’t have permission to do this, you need the Marketing User checkbox set to True. You find this feature on the User record. Ask your system administrator to edit your User record and set this checkbox to True.

What is Salesforce campaign?

A Salesforce Campaign is a group of Leads and Contacts exposed to specific marketing communication (s). It stores essential performance metrics and means salespeople can quickly see the customers and prospects that received marketing activity.

What is a campaign member in Salesforce?

A Campaign Member describes the relationship between an individual Lead or Contact and a specific Salesforce Campaign. It tracks the change in this relationship over time and is critical for building useful marketing reports and dashboards in Salesforce.

What does setting the right member status value mean in Salesforce?

Setting the right Member status values for each Salesforce Campaign means we can run reports that compare the effectiveness of our marketing activities.

Why do companies send one off emails?

Many companies send ‘one-off’ emails to their customers and prospects to drive short-term inquiries and sales.

Can you link a Salesforce form to a Salesforce campaign?

If you don’t have a marketing tool, you can use a simple web-to-lead instead. However, in either case, link the form to a Salesforce Campaign. That way, not only do you capture the person as a Lead, but you also connect the Lead and any subsequent Opportunity to the Campaign.

Can one lead link to more than one contact?

Naturally, one Lead or Contact can link to more than on Campaign over time.

What Is a Salesforce Campaign?

Great question, especially since campaigns are one of the most underused features in the Salesforce toolbox.

Why do marketers use campaigns?

Marketers use campaigns to analyze how many leads they’re generating, how much pipeline they’re building, and how many deals they’re closing as a result of marketing efforts .

How to check if you have a marketing user?

To check whether you have the Marketing User option in your user profile, go to Setup and enter Users in the Quick Find box. Click Users and then your username. Then look for the Marketing User checkbox on the user detail page. If the box isn’t checked, edit the record and select the checkbox.

Can you assign revenue to a different campaign?

You can assign revenue to a different campaign.

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