Slaesforce FAQ

how to match online donation to opportunity in salesforce

by Dr. Lavon Windler DVM Published 2 years ago Updated 1 year ago
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Salesforce calculates the total matching gift amount automatically, based on the Matching Gift Percent field you've specified on the account record. If you leave that field blank, Salesforce automatically uses the opportunity amount instead. For example, if the company matches at 200%, a donor would be credited $100 for an original gift of $50.

Full Answer

How does Salesforce calculate the matching gift amount?

Salesforce calculates the total matching gift amount automatically, based on the Matching Gift Percent field you've specified on the account record. If you leave that field blank, Salesforce automatically uses the opportunity amount instead.

How do I schedule a payment in Salesforce for a gift?

Scheduled Gifts use NPSP Payments. You can schedule a payment using the Schedule Payments button (Salesforce Classic) or the Schedule Payments dropdown option (Lightning). Click & Pledge's version of a scheduled payment is the Opportunity Settlement. The user can manually settle open opportunities from the Contact Detail screen in Salesforce

How does C&P donor management work in Salesforce?

By default, C&P Donor Management matches on the Contact's First Name, Last Name, and Email. C&P Alias Email, Email, Alternate Email, Personal Email, and Work Email. Salesforce natively includes Email on the Contact. By default, C&P Donor Management matches on the Contact's First Name, Last Name, and Email.

What is the difference between opportunities and recurring donation?

NPSP - Recurring Donation is a parent object of Opportunities. Recurring Donations auto-create open Opportunities based on NPSP Settings, and as payments are made, the nonprofit manually changes the status on the Opportunity

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How would you mark a donation opportunity as eligible for a matching gift in Npsp?

In the upper right corner of the opportunity record, click Find Matched Gifts. NPSP lists any unmatched closed/won opportunities that specify Cloud Kicks as the Matching Account. 8. Select the opportunities that should be matched to this donation, and make sure the total matches what you expect.

Does salesforce Do donation matching?

Salesforce.com matches employee donations to most nonprofits including, but not limited to: Educational institutions (K-12 included) Health and human services.

How are donations matched?

What Is Donation Matching? Donation matching is a corporate giving initiative in which an employer matches their employee's contribution to a specific cause, increasing the gift. For example, if a Kindful employee donates $50 to a local organization, the matching gift would be Kindful's additional donation of $50.

How does Salesforce track matching gifts?

0:023:30Nonprofit Salesforce How-To-Series: NPSP Matching Gifts - YouTubeYouTubeStart of suggested clipEnd of suggested clipOrganization on program at home centers record we'll check the matching gift company check boxMoreOrganization on program at home centers record we'll check the matching gift company check box select edit select the matching gift company checkbox. Select save there now it's easy to identify.

How do I track a gift in Salesforce?

The most straightforward way to track in-kind gifts is using the opportunity object in Salesforce, just as you would track any other donation. You'll need a way to distinguish the value of the gift from cash donations. To do this, you can either create a new Type or a new Record Type to be used for in-kind gifts.

Does JP Morgan match donations?

JPMorgan Chase will match charitable donations made directly by an eligible donor to tax exempt organizations.

How do I ask for a match donation?

How To Get Matching Funds from a Major DonorReview your major donors for the right donor(s) Look for a donor who either a) hasn't given a gift yet this year, or b) you think has the capacity to give another gift at year-end. ... Approach the donor with a question. ... Share the stats with them. ... Give them a deadline.

How do you announce matching funds?

We recommend using “Matching Gifts,” “Double your Donation,” or “Matching Gift Company Search.” On the other hand, we don't recommend nonprofits use wording such as “Corporate Matching” or “Corporate Giving” since these don't resonate with individual donors.

What does donations will be matched mean?

Matching gifts are a form of corporate philanthropy in which employers financially match the donations that their employees make to nonprofits. This type of matching gift program can bring in more donations than ever because it's easy for donors to maximize their gifts without reaching back into their own pockets.

What is Salesforce philanthropy cloud?

Philanthropy Cloud is a network that connects companies and their employees to the causes they care about.

What is Salesforce philanthropy?

The Salesforce Foundation helps young people reach their full potential by supporting Education, Workforce Development, and Child Welfare and Thriving Communities programs.

Sync Engage Donations and Salesforce Opportunities

If you are a data manager responsible for understanding the processes the integration uses to sync donation and event monetary transactions to Salesforce, you'll find this document of particular interest. This document...

Overview

Successfully submitted online Engage donations create Salesforce opportunities through the integration, based on the configured default Stage. Whenever the integration syncs, it will also link the opportunities to the matching contact record.

Default Settings

The article on Setting Up the Integration discusses default opportunities that may be configured for successful, unsuccessful, and recurring donations. A default opportunity Record Type may also be configured and is optional.

How Donations Map to Salesforce

T his diagram demonstrates how key data elements fit together between a donation in Salsa and an opportunity in Salesforce.

How Recurring Donations Map to Salesforce

Recurring donations submitted through Salsa Engage sync create a new entry in the custom object Salsa Engage Recurring Donation, which records the terms of the commitment. This diagram demonstrates how key data elements fit together between a recurring donation and installment payments in Salsa and the various tables in Salesforce.

What is Salesforce donation app?

Salesforce Apps for Nonprofits. As mentioned above, donation apps are among the most important tools that a nonprofit needs to make the most of Salesforce. A donation app should accomplish a few important tasks: Accept and process online donations. Allow donation forms to be easily integrated with your website.

How to optimize a donation form?

Consider these best practices for optimizing your donation form: 1. Balance your required fields to be thorough but concise. Your donation form is a great place to collect additional information on your donors, but the last thing you should do is slow down the process too much.

Can you report transaction data to Salesforce?

Directly report transaction data to your Salesforce database. If you’re new to Salesforce, never underestimate the value of automatic data reporting. This alone is the main reason why going with a Salesforce-integrated tool is almost always the best choice for organizations already on the platform.

Is Salesforce a CRM?

Salesforce is the world’s leading CRM platform for a few reasons, but chief among them is its flexibility. For nonprofits, whose projects, campaigns, and events rely on so many moving pieces, this level of flexibility can be a game-changer.

What is click and pledge?

Click and Pledge offers a very comprehensive set of online payment tools with a very strong Salesforce integration. From individual payments and recurring donations to event registration and in-person swiped transactions on a mobile device, Click and Pledge has you covered. All their software is provided for free with the payment gateway and merchant accounts that they resell on behalf of a third party. They have an active online community, self-help support desk with free/ 24 hours email ticket support, and have just announced a paid, premium support offering to help organizations that need it. Their online solutions are very flexible, allowing for a very wide range of uses, and they also provide a free in-Salesforce virtual terminal for running card numbers received by phone or mail.#N#Pros: Flexibility and responsiveness to customer requests. Their cost structure is also clear and understandable (they have two options for US organizations, one has a higher monthly cost but lower per-transaction fees).#N#Cons: The flexibility comes at the cost of complexity – installation of the Click and Pledge apps and posting your first form is a significant undertaking. They have received some negative feedback for their free email support, but have now responded to that very appropriately a paid phone support option.#N#In short: Click and Pledge is great if you have a wide variety of fundraising methods and campaigns, and especially if you run paid events (though the events platform is especially complex for setting up events.)

What is Actionpages fundraising?

Actionpages are a basic option from Breakeven, who also publish a more comprehensive Salesforce-based fundraising package. The Actionpages offering itself is free, and works with the Stripe gateway & merchant account system. They have very clear, step-by-step installation instructions that include walking you through creating a Stripe account, setting up your acknowledgement email template, and deploying the components you need to get Actionpages working. Actionpages includes the ability to process credit card donations that come in by mail or phone right inside of Salesforce, through your Stripe account.#N#Pros: Low cost, including clear & simple pricing from Stripe: $0.60/transaction + 2.9%, without any recurring monthly or other charges, except for chargebacks. They offer an easy and straightforward installation process and well-designed forms with several different templates available. Integrates very well with the Nonprofit Starter Pack (in fact, the Nonprofit Starter Pack is required).#N#Cons: No support for recurring donations or pledges, limited customization options – no custom questions, fund designations, or honorary gifts. Contact matching is based only on email address, which can lead to a higher level of duplicates compared to other methods.#N#In short: This is a great tool if you just want to get a donation page up and running quickly, and you don’t have a need for other payment processing with Salesforce or your website.

Can I make a donation through a credit card online?

Like most things on the internet, collecting credit card donations online has gone from an emerging and novel idea to a must-have in a very short period of time. If you’re a nonprofit, you need a website, and people should be able to make online contributions. Even if you are still soliciting donors by mail or phone, many will want to actually make their gift online at their convenience, rather than mailing a check. And since your donation form is online, and your database (Salesforce) is online, it seems like it should be pretty simple to get the data from the donation to flow right into Salesforce, rather than having to re-enter it from an email that comes from a separate system. Right?

How many donors don't know they have a matching gift?

Over 75% of eligible donors don’t know that they work for companies with matching gift programs. Even worse, just 7% of donors who work for matching gift companies successfully submit a matching gift request.

What is matching gift lookup?

The matching gift lookup tool is extremely user friendly and provides donors with exactly what they need to submit matching gifts. The plugin on our matching gift page and on the confirmation screen is boosting matches big time!

Why do nonprofits miss out on revenue?

Many nonprofits miss out on revenue simply because donors are unaware of their employers’ matching gift programs. Increase your revenue by reminding your donors of matching gift programs and by incorporating our tools into your fundraising. Find out how it works.

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