Slaesforce FAQ

how to match online donation to pledge in salesforce

by Lolita Douglas DVM Published 2 years ago Updated 2 years ago
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1. Click Donations and Select the Name of an existing donation (not the Contact or Household) 2. Click the “Matching Gift” button at the top of the screen

Full Answer

What is a pledge in Salesforce nonprofit?

In the Salesforce nonprofit world, 'pledge' is not very specific. In NPSP, pledges can either be recorded as scheduled gifts- where one Opportunity has Payments that are Paid - or as Recurring Donations with a defined end date.

How does Salesforce calculate the matching gift amount?

Salesforce calculates the total matching gift amount automatically, based on the Matching Gift Percent field you've specified on the account record. If you leave that field blank, Salesforce automatically uses the opportunity amount instead.

How do I integrate double the donation with NPSP matching gifts?

Method 1: Donor Management adds minimal additional functionality with NPSP Matching Gifts; however, the bulk of the Matching Gift management still falls on the organization. Method 2: Click&Pledge offers a special trial for a third party integration with Double the Donation, so your organization can cost-justify your decision.

What is click&pledge in Salesforce nonprofit?

In the Salesforce nonprofit world, 'pledge' is not very specific. In NPSP, pledges can either be recorded as scheduled gifts- where one Opportunity has Payments that are Paid - or as Recurring Donations with a defined end date. Click & Pledge has a separate object installed with Donor Management called Pledges.

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How would you mark a donation opportunity as eligible for a matching gift in Npsp?

In the upper right corner of the opportunity record, click Find Matched Gifts. NPSP lists any unmatched closed/won opportunities that specify Cloud Kicks as the Matching Account. 8. Select the opportunities that should be matched to this donation, and make sure the total matches what you expect.

How are donations matched?

What Is Donation Matching? Donation matching is a corporate giving initiative in which an employer matches their employee's contribution to a specific cause, increasing the gift. For example, if a Kindful employee donates $50 to a local organization, the matching gift would be Kindful's additional donation of $50.

Does Salesforce match employee donations?

Salesforce.com matches employee donations to most nonprofits including, but not limited to: Educational institutions (K-12 included) Health and human services. Arts and cultural organizations.

How do I add a matching gift in Salesforce?

0:093:30Nonprofit Salesforce How-To-Series: NPSP Matching Gifts - YouTubeYouTubeStart of suggested clipEnd of suggested clipOrganization on program at home centers record we'll check the matching gift company check boxMoreOrganization on program at home centers record we'll check the matching gift company check box select edit select the matching gift company checkbox. Select save there now it's easy to identify.

How does a matching pledge work?

A matching campaign is one where a donor (which can be an individual, group, or foundation) has pledged to give a significant financial contribution to the charity to “match” all donations from other supporters within a certain timeframe, up to their pledged amount.

What is a matching pledge?

Matching is the process of pairing pledges made by host countries to facilitate greater inclusion, protection, and support for people forced to flee with pledges made by donors to provide the financial, material, or technical support necessary for their implementation.

What is Salesforce VTO?

Volunteer Time Off. Salesforce employees get seven paid days of volunteer time off (VTO) each year. From volunteering at a school or virtual mentoring to supporting organizations with technical and professional expertise, employees are encouraged to use their VTO in ways that are personal to them.

Does JP Morgan match donations?

JPMorgan Chase will match charitable donations made directly by an eligible donor to tax exempt organizations.

Can Salesforce track volunteer hours?

Volunteers for Salesforce provides tools for managing your organization's volunteering programs. Track who your volunteers are and the hours they have worked, manage all volunteer jobs and shifts, both ongoing, and for a specific event.

How do I track a gift in Salesforce?

The most straightforward way to track in-kind gifts is using the opportunity object in Salesforce, just as you would track any other donation. You'll need a way to distinguish the value of the gift from cash donations. To do this, you can either create a new Type or a new Record Type to be used for in-kind gifts.

What is an opportunity for a pledge?

You’ll use this when your accounting and fundraising departments want the Opportunity to represent the full pledge amount and have it count towards a donor’s donation totals immediately. This is considered an ‘accrual’ model since the whole pledge amount will hit the donor’s gift totals when the opportunity is marked as closed-won.

What does pledge mean in nonprofit?

The term pledge can mean something different to every nonprofit organization. The majority of organizations equate pledges with a promised donations. This is contrasted with a recurring donation where there is no specific commitment.

What is click and pledge payment?

With Click & Pledge Payment as a Service version 5.0 and greater, you can control how your Contacts within Salesforce are to be created. With the Click & Pledge integration with Salesforce, contact information from the transaction can be used to automatically create contacts. Now you have the ability to control the mode to use,...

What is 9.190519xxxx Click and Pledge?

Version: 9.190519xxxx Click & Pledge offers multiple integration options to help customers maximize their efficiency and fundraising potential with Salesforce. This article gives clear instructions on how to integrate Connect with Salesforce. Step-by-Step Procedure:

What is C&P data in Salesforce?

Donor Management (aka Payment as a Service Application) in Salesforce offers a tab called "C&P Data." This will record the data log by transaction. If there are any errors during the update process the error will be logged with the posted data. This information is helpful to organizations that have customized their Salesforce account.

What is Salesforce 9.190519xxxx?

Version: 9.190519xxxx The Click & Pledge Payment as a Service Application on Salesforce includes a Virtual Terminal for manually entering transactions. Within C&P Settings > Virtual Terminal you may enter in default information to customize and speed the checkout process. Whatever changes made here will affect the C&P...

What is Swiper1 in Salesforce?

Version: 9.190519xxxx Swiper1 is a mobile application developed by Click & Pledge for both Android & IOS mobile users. By activating Swiper1 in Salesforce it allows you to: 1. During the Swiper1 transaction process, you can see a list of Contacts from Salesforce so you can attach that transaction to an existing Contact...

What is click and pledge payment?

With Click & Pledge Payment as a Service version 5.0 and greater, you can control how your Contacts within Salesforce are to be created. With the Click & Pledge integration with Salesforce, contact information from the transaction can be used to automatically create contacts. Now you have the ability to control the mode to use,...

How to add C&P tabs to Salesforce?

Once you have installed and deployed your Click & Pledge App (s) within your Salesforce account, you may wish to add C&P tabs to your Salesforce tab display area. This is very easy to so. Just follow the instructions below: On your Salesforce tab toolbar select the '+' sign at the end of the tabs. You will then see all your...

What is 9.190519xxxx Click and Pledge?

Version: 9.190519xxxx Click & Pledge offers multiple integration options to help customers maximize their efficiency and fundraising potential with Salesforce. This article gives clear instructions on how to integrate Connect with Salesforce. Step-by-Step Procedure:

What is Salesforce 9.190519xxxx?

Version: 9.190519xxxx The Click & Pledge Payment as a Service Application on Salesforce includes a Virtual Terminal for manually entering transactions. Within C&P Settings > Virtual Terminal you may enter in default information to customize and speed the checkout process. Whatever changes made here will affect the C&P...

What is Swiper1 in Salesforce?

Version: 9.190519xxxx Swiper1 is a mobile application developed by Click & Pledge for both Android & IOS mobile users. By activating Swiper1 in Salesforce it allows you to: 1. During the Swiper1 transaction process, you can see a list of Contacts from Salesforce so you can attach that transaction to an existing Contact...

1. Define Clear Objectives and Set Measurable Goals

Your company runs a matching gifts program for a reason. What is it? Setting clear objectives enables you to tailor your program to address them and measure whether you’re achieving what you set out to do. Measure how many employees use the program and how fully, so you can evolve your engagement strategy or program design along the way.

2. Align Incentives With Your Program Goals

Whatever your philanthropy goals, aligning the incentives of your program is critical to driving sustained and increased impact from your employees.

4. Evolve Your Program to Keep up With Company Values

Your core company values probably don’t change much over time, but the way you and your employees express those values in the world is ever-evolving. Your program needs to evolve to match.

5. Repeat

We described these as essential steps to designing and running an effective program, but it’s better to think of them as a virtuous cycle where thoughtful program design becomes impactful execution leading to deeper connection with your employees and causes in an ongoing, evolving relationship.

What is click and pledge?

Click and Pledge offers a very comprehensive set of online payment tools with a very strong Salesforce integration. From individual payments and recurring donations to event registration and in-person swiped transactions on a mobile device, Click and Pledge has you covered. All their software is provided for free with the payment gateway and merchant accounts that they resell on behalf of a third party. They have an active online community, self-help support desk with free/ 24 hours email ticket support, and have just announced a paid, premium support offering to help organizations that need it. Their online solutions are very flexible, allowing for a very wide range of uses, and they also provide a free in-Salesforce virtual terminal for running card numbers received by phone or mail.#N#Pros: Flexibility and responsiveness to customer requests. Their cost structure is also clear and understandable (they have two options for US organizations, one has a higher monthly cost but lower per-transaction fees).#N#Cons: The flexibility comes at the cost of complexity – installation of the Click and Pledge apps and posting your first form is a significant undertaking. They have received some negative feedback for their free email support, but have now responded to that very appropriately a paid phone support option.#N#In short: Click and Pledge is great if you have a wide variety of fundraising methods and campaigns, and especially if you run paid events (though the events platform is especially complex for setting up events.)

What is Actionpages fundraising?

Actionpages are a basic option from Breakeven, who also publish a more comprehensive Salesforce-based fundraising package. The Actionpages offering itself is free, and works with the Stripe gateway & merchant account system. They have very clear, step-by-step installation instructions that include walking you through creating a Stripe account, setting up your acknowledgement email template, and deploying the components you need to get Actionpages working. Actionpages includes the ability to process credit card donations that come in by mail or phone right inside of Salesforce, through your Stripe account.#N#Pros: Low cost, including clear & simple pricing from Stripe: $0.60/transaction + 2.9%, without any recurring monthly or other charges, except for chargebacks. They offer an easy and straightforward installation process and well-designed forms with several different templates available. Integrates very well with the Nonprofit Starter Pack (in fact, the Nonprofit Starter Pack is required).#N#Cons: No support for recurring donations or pledges, limited customization options – no custom questions, fund designations, or honorary gifts. Contact matching is based only on email address, which can lead to a higher level of duplicates compared to other methods.#N#In short: This is a great tool if you just want to get a donation page up and running quickly, and you don’t have a need for other payment processing with Salesforce or your website.

Can I make a donation through a credit card online?

Like most things on the internet, collecting credit card donations online has gone from an emerging and novel idea to a must-have in a very short period of time. If you’re a nonprofit, you need a website, and people should be able to make online contributions. Even if you are still soliciting donors by mail or phone, many will want to actually make their gift online at their convenience, rather than mailing a check. And since your donation form is online, and your database (Salesforce) is online, it seems like it should be pretty simple to get the data from the donation to flow right into Salesforce, rather than having to re-enter it from an email that comes from a separate system. Right?

Identify and Track Matching Organizations

To set up the management of matching gifts in NPSP, start by entering and tracking the companies that provide matching gifts.

Create the Matching-Eligible Gift

Now let's step through the process of creating the employee's donation and its match. Remember Candace Evans, NMH's dedicated volunteer, advocate, and donor? Well Candace is also an employee of Cloud Kicks, and Cloud Kicks is going to match the $100 donation she made to NMH (woohoo!). She let NMH know this when she donated.

Create the Matching Gift from the Company

Weeks later, a check for $100 arrives from Cloud Kicks indicating it's a matching gift for Candace's donation. Again, let’s follow along as Sofia enters the matching gift:

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