Slaesforce FAQ

how to merge duplicate records in salesforce lightning

by Dr. Michelle Padberg Published 3 years ago Updated 2 years ago
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How do I merge accounts in Salesforce lightning?

  • Choose an account record. A message tells you if duplicates exist for that record.
  • Choose up to three account records to merge. Click Next.
  • Note When accounts containing brands are merged, the brand associated with the master account will be retained.
  • Confirm your choices and merge.

  1. Choose a contact record. A message tells you if duplicates exist for that record. To see them, click View Duplicates.
  2. Choose up to three contact records to merge. Click Next.
  3. Choose one contact record as the master, and choose the field values that you want to keep. Click Next. ...
  4. Confirm your choices and merge.

Full Answer

How to merge multiple records in Salesforce Salesforce Lightning?

Lightning Datatable position will depend on where we are positioning lightning component on page. 2. Selecting multiple duplicate records using checkbox we can merge records and keep only master record. Salesforce standard functionality allows you to merge only up to 3 records at a time.

How do I find duplicate records in Salesforce Lightning?

In Salesforce Lightning duplicate alerts are displayed on the record home page of an account and contact. These duplicate records are identified using matching rules, which are applied to individual records or duplicate jobs. In contrast, Salesforce Classic, duplicate records are identified via manual searches.

How to select multiple duplicate records in Lightning DataTable?

On Record click it will display all potential duplicate in Lightning Datatable. Lightning Datatable position will depend on where we are positioning lightning component on page. 2. Selecting multiple duplicate records using checkbox we can merge records and keep only master record.

What is Salesforce Salesforce duplicate management?

Salesforce gives you tools for managing duplicates one at a time and across your org, and to track your progress in eliminating duplicates. Give your sales team the tools they need for maintaining great relationships with customers, and keep your leads, accounts, and contacts clutter free.

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How do I merge duplicate records in Salesforce?

Required Editions and User PermissionsFrom the Accounts tab, click Merge Accounts in the Tools section. ... To find the duplicate accounts, enter a search string. ... Select up to three accounts you want to merge. ... Select one account as the master record.Select the fields that you want to retain from each record. ... Click Merge.

How do I merge accounts records in Salesforce lightning?

Choose an account record. A message tells you if duplicates exist for that record. ... Choose up to three account records to merge. Click Next. ... Note When accounts containing brands are merged, the brand associated with the master account will be retained. ... Confirm your choices and merge.

How do I merge duplicate records?

Merge duplicate recordsSelect the duplicate records, and then click Merge.In the Merge Records dialog box, select the master record (the one you want to keep), and then select any fields in the new record that you want to merge into the master record.

How do I mass merge duplicate contacts in Salesforce?

Merge Duplicate Contacts in Salesforce ClassicFrom the Contacts related list of an account, click Merge Contacts.Select up to three contacts to merge. ... Select one contact as the master record.If your organization uses a partner or customer portal, you can select which record you want to retain as the portal user.More items...

How do I merge non duplicate accounts in Salesforce lightning?

Here's a step by step how:Bring up the App Launcher and click on Duplicate Record Sets.Now click on the New button to add a new Duplicate Record Set. ... Click Save. ... On the Duplicate Record Items related list click on New. ... Now similarly add the second Account or Contact you want to merge and click Save.More items...•

How many records can you merge Salesforce?

three account recordsStep 2: Like how we do it with Salesforce classic, you can choose up to three account records to merge.

How do I combine duplicate rows into one keeping unique values?

How to merge duplicate rows in ExcelOn Step 1 select your range.On Step 2 choose the key columns with duplicate records.On Step 3 indicate the columns with the values to merge and choose demiliters.All the duplicates are merged according to the key columns.

How do I enable duplicate rules in Salesforce lightning?

From Setup, use the Quick Find box to find Duplicate Rules. To edit a rule, click the rule name, and click Edit. To create a rule, click New Rule, and select the object you want the rule to apply to. Enter the rule details, including a name, description, and record-level security settings.

What is duplicate rule in Salesforce?

A duplicate rule defines what happens when a user views a record with duplicates or starts creating a duplicate record. Salesforce provides standard duplicate rules for business and person accounts, contacts, and leads. You can also create duplicate rules.

How do you find duplicate accounts in Salesforce lightning?

In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates. You can't add the Potential Duplicates component to custom objects.

How do I manage duplicate accounts in Salesforce?

To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set.On a duplicate record set list view, click New.Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).In Lightning Experience, in the Related tab, click New.

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