Slaesforce FAQ

how to move salesforce authenticator to new phone

by Haleigh Sipes Published 2 years ago Updated 1 year ago
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Enter the 6-digit code on your computer and click Verify. Once you've confirmed the 6-digit code on Google's 2-step verification site, Authenticator is officially moved to the new phone. You can now use Authenticator to receive 2-step verification codes from Google.

Back Up Your Connected Accounts in the Salesforce Authenticator Mobile App
  1. When prompted, enter your mobile number and tap Send.
  2. Salesforce Authenticator sends you a text message with a link. ...
  3. Authorize your mobile device to open the Salesforce Authenticator mobile app. ...
  4. Set your four-digit or longer passcode.

Full Answer

How do I use Salesforce authenticator on my mobile device?

Salesforce Authenticator sends you a text message with a link. Tap the link in the text message. Authorize your mobile device to open the Salesforce Authenticator mobile app. This process is different on Android and iOS devices. For Android, if prompted to select which app to open the link with, tap Salesforce Authenticator from the list.

How do I move Microsoft Authenticator to a new phone?

How to Move Microsoft Authenticator to a New Phone Turn on the Backup Option on Your Old Phone. If you need to recover your accounts on a new phone, you’ll have to turn on... Using the Recovery Option on Your New Phone. Next, you’ll need to install Microsoft Authenticator on your new phone. ...

How to disable Salesforce authenticator in trailhead challenges?

If you have used salesforce org for trailhead challenges then you must have connected that org in trailhead. So you can directly go to trailhead->Hands-on-Orgs and launch your org. Then the first thing you do is disable "App Registration: Salesforce Authenticator". I hope this helps few people.

How do I enable two-factor authentication from a trusted location with Salesforce?

Ensure 'Location Services' is set to "Always" and 'Background App Refresh’ is enabled in iOS, or Enable Improve Location Accuracy in Location Services in Android. See Automate Two-Factor Authentication from a Trusted Location with Salesforce Authenticator (Versions 2 and 3) for more help.

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How do I transfer my authenticator to a new phone?

How to transfer Google Authenticator codes to a new phoneOn your new phone, install the Google Authenticator app.On your old phone, tap the three dots on the top right corner and go to Transfer accounts then select Export accounts.Select which accounts you want to transfer to your new phone, and then tap Next.More items...•

How do I restore my Salesforce Authenticator?

From the Let's Get Started screen, tap Restore from Backup. When prompted, enter your mobile number and tap Send. Salesforce Authenticator sends you a text message with a link. Tap the link in the text message.

Can I have Salesforce Authenticator on two devices?

Can I set up Salesforce Authenticator on multiple devices? You can register Salesforce Authenticator on multiple devices. However, please note that the push notification feature will only work on one device at a time.

How do I get my authenticator QR code on my new phone?

On your new phone, install the Google Authenticator app.In the Google Authenticator app, tap Get Started.At the bottom, tap Import existing accounts?On your old phone, create a QR code: In the Authenticator app, tap More. Transfer accounts. Export accounts. ... On your new phone, tap Scan QR code.

How do I find the QR code for Salesforce Authenticator?

In Salesforce, go to your personal settings, Advanced User Details or Personal Information. You'll be prompted to log in for security. Use Google Authenticator to take a picture of the generated QR code. Verify the setup by entering your first generated password in the Verification Code field.

How do I find my Salesforce Authenticator code?

Receive verification code by SMS or email or Salesforce...Setup | Security Controls | Session Settings, select Let users verify their identity by text (SMS).Setup | Manage Users | Profiles (custom profiles) | System Permission, select Email-Based Identity Verification Option.More items...

How do I add Salesforce Authenticator to multiple devices?

Read this post to learn how to enable Multi-Factor Authentication and require users to use MFA. From the personal settings, click on Advanced User Details. Find App Registration: Salesforce Authenticator, and click Connect. 3- Open the Salesforce Authenticator app on your mobile device and tap Add an Account.

Can you use authenticator app on two phones?

You can set up Google Authenticator so that you can generate verification codes from more than one device. Make sure that you have Google Authenticator downloaded on all devices that you want to use.

Can authenticator app be used on multiple devices?

Note that you can set up and use the Microsoft Authenticator app on multiple devices simultaneously. The eight-digit authentication codes are the same across devices, and you can respond to prompts on any device that's properly set up.

How can I get verification code without phone?

0:172:06Use 2-Step Verification without your phone - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can generate a set of ten backup codes on the security. Section of your account page. They workMoreYou can generate a set of ten backup codes on the security. Section of your account page. They work just like the codes you receive on your phone.

Why can't I receive verification code on my phone?

5 Reasons For Phone Not Getting Verification Code Texts Carrier or email service provided may have blocked such messages. The verification messages are blocked by your phone. The poor network connection can also be a reason. Your SMS mailbox does not have sufficient space to receive such messages.

How do I reinstall Google Authenticator to a new phone?

How to move Google Authenticator to your new phoneOn your new Android or iPhone, download and install the Google Authenticator app. ... Using a PC or Mac, open Google's webpage for two-step authentication and log in. ... Click on either "Android" or "iPhone" based on what kind of phone you are using, then click "Continue."More items...•

How to back up my Microsoft Authenticator account?

To do this, open Microsoft Authenticator. Tap the three vertical dots at the top right, and then tap “Settings.”. Advertisement. In the “Backup” section, toggle-On “Cloud Backup” on an Android phone , or “iCloud Backup” on an iPhone. Your accounts will then be backed up to the Microsoft account you used when you first set up Microsoft Authenticator.

How to remove an account from an old phone?

To remove an account from your old phone, open Microsoft Authenticator on it . Tap the account you want to remove, and then tap “Remove Account.”. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Advertisement. Once you’ve removed all ...

Does Microsoft Authenticator have a backup?

Fortunately, Microsoft Authenticator provides a backup and recovery option. Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. Most accounts provide backup codes you can use if you’ve lost or damaged your phone.

What to do if you no longer have your old phone?

If you no longer have your old phone, you'll need to log in to all of the services you used with Authenticator and manually change your 2-step verification settings over to your new phone. Sadly there's no quick way to restore all of your original codes.

Can you use authenticator on old phone?

You'll have to verify your username and password before you can make any changes. Hopefully you won't be asked to use Authenticator on your old phone to sign in. If you are asked, look for options to try another method, such as receiving a text message or email.

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