Slaesforce FAQ

how to organize salesforce

by Ms. Jewel Barton Published 2 years ago Updated 2 years ago
image

Tips to Organize Your Sales Force

  • The Big Picture. Before you can organize your sales force, you must organize your business. ...
  • Individual Efforts. Whichever organizational system you use, it won’t work properly if you don’t direct the individual efforts of your salespeople.
  • Making it Rain. There are rainmakers on every sales force. For whatever reason, everything they touch seems to turn to gold.

Part of a video titled How to Filter and Organize Your Data | Salesforce Essentials
0:48
1:41
You so you can sort the opportunities. And work the oldest first want to reach out to your VIPMoreYou so you can sort the opportunities. And work the oldest first want to reach out to your VIP customers filter your contacts using a custom VIP. Field.

How to create business account in Salesforce?

  • Partnering with internal resources in order to drive additional value and expertise
  • Building a point of view on how to help their customers
  • Generating pipeline that leads to closed revenue and quota attainment
  • Accurately forecasting
  • Selling on value and ROI vs. ...
  • Managing customer needs and acting as their internal advocate

More items...

How to create your first app in Salesforce?

  • To create application in lightning, Click File | New | Lightning Application.
  • Enter the name, and click Ok. E.g. appName.app resource. You may set name accordingly.
  • Now use c:helloWorld to refer the component helloWorld.cmp using the default namespace c. If your organization has a registered namespace, you can use it to reference. ...

How to set up Salesforce essentials?

SET UP FOR SUCCESS. Did You Know: Both Sales and Customer Support solutions are included in your Salesforce Essentials license! To toggle between your sales and customer support tools, just go to the 9-dot AppSwitcher icon on the top left side of the navigation bar and select either “Sales” or “Service Console”.

How to be successful with Salesforce?

  • Analyze what the needs of the users are, then design, test, and develop software that meets those needs
  • Design Salesforce solutions and create effective project plans. ...
  • Suggest new software upgrades for the customers’ existing apps, programs, and systems

More items...

image

How do I organize my Salesforce dashboard?

0:234:58How to Build a Dashboard in Lightning Experience | SalesforceYouTubeStart of suggested clipEnd of suggested clipGet started from the dashboards tab. Click new dashboard name and describe the dashboard. And saveMoreGet started from the dashboards tab. Click new dashboard name and describe the dashboard. And save it to a folder for organizing and sharing.

How is data Organised in Salesforce?

In Salesforce, data is organized primarily by objects, fields, and records. They each contain a different type of data but are closely related and intersect with each other. Let's use a spreadsheet as an analogy for thinking about objects, fields, and records, and how they all work together in Salesforce.

How do you organize reports in Salesforce?

0:012:58Manage Report and Dashboard Folders (Lightning Experience)YouTubeStart of suggested clipEnd of suggested clipThe process works just the same for dashboards. The report last run date column. Shows when eachMoreThe process works just the same for dashboards. The report last run date column. Shows when each report was last run by sorting on this column.

How records are stored in Salesforce?

Use tabs, search, or lists to look at your records. Much of your Salesforce data is stored in individual records , and organized within objects. For example, the Account object presents all of your account records. If the Acme company is one of your accounts, you'll have an account record for Acme.

How is Salesforce structured?

Each table consists of a number of columns with a certain type of data. These tables can also be related to each other using unique identifiers. An Object is a table with a set of fields and data records within it. Objects are interrelated with each other through different types of relationships.

How do I organize leads in Salesforce?

7 steps towards effective Salesforce lead management processCapture more leads. ... Check whether you have duplicate lead records. ... Follow lead qualification requirements. ... Consider how to prioritize leads and distribute them among sales reps. ... Keep your leads moving towards the conversion point. ... Nurture your leads.More items...•

What are the folders in Salesforce?

A folder is a place where you can store reports, dashboards, documents, or email templates. Folders can be public, hidden, or shared, and can be set to read-only or read/write. You control who has access to its contents based on roles, permissions, public groups, and license types.

What are the 4 report formats available in Salesforce?

There are four report formats available for your use: Tabular, Summary, Matrix, and Joined. Tabular is the default format.

How do I manage a report in Salesforce?

Required Editions and User Permissions To run a report, find it on the Reports tab and click the report name. Most reports run automatically when you click the name. Click the Reports tab. If you're already viewing a report, click Run Report to run it.

How do I manage data storage in Salesforce?

View your Salesforce org's storage limits and usage from the Storage Usage page in Setup....View Storage UsageFrom Setup, enter Users in the Quick Find box, then select Users.Click the name of any user.Click View next to the Used Data Space or Used File Space fields to view that user's storage usage by record type.

What is the difference between data storage and file storage in Salesforce?

Salesforce storage is divided into 2 categories - file storage and data storage. File storage is allocated space to store files (e.g., attachments, user photos, and documents). Data storage is allocated space used to store records (e.g., Accounts, Opportunities and Cases).

How many records can you store in Salesforce?

Big Object StorageSalesforce EditionData Storage Minimum per OrgFile Storage Allocation per User LicenseUnlimited10 GB2 GBDeveloper5 MBN/APersonal20 MB (approximately 10,000 records)Essentials10 GB5 more rows

What is division in Salesforce?

Divisions let you segment your organization's data into logical sections, making searches, reports, and list views more meaningful to users. Divisions are useful for organizations with extremely large amounts of data.

What is Salesforce lightning experience?

Lightning Experience is a modern user interface that helps your sales reps sell faster and your service reps support customers more productively. Lightning Experience includes many new features and entirely redesigned pages, but not every Salesforce feature is supported in Lightning Experience.

What is Salesforce customer success platform?

The Salesforce clouds that make up the Customer Success Platform include the following: The Salesforce Sales Cloud for sales enablement, sales force automation and lead management. The Salesforce Marketing Cloud for marketing automation, customer journey mapping, social marketing and more.

How do I create a thin table in Salesforce?

To enable skinny tables, contact Salesforce Customer Support. For each object table, Salesforce maintains other, separate tables at the database level for standard and custom fields. This separation ordinarily necessitates a join when a query contains both kinds of fields.

Why are reports important in Salesforce?

Reports and Dashboard tools of Salesforce are just awesome as they can provide you the best way to work with your data and the facility to present it in an attractive manner. Dashboard and reports play an important role in meetings and decision making process. In case if while going to a meeting, you forget the name of therequired dashboard or the report name, which is quite essential for that meeting, then it may be a hassle for you. In such case, you will lose your time in searching the dashboard or report with required components.

Why is setting up dashboards important?

From the deck of organized dashboards and reports, everyone can find or search the required information as and when required . Through customized dashboards fetch the relevant information timely. Following steps can help you in organizing the dashboards:

What is the naming convention for dashboards?

A separate and convenient naming convention for the dashboard and reports can be theTeam-Descriptive name of the dashboard or report. You can also attach any additional short description with the file name, which may help to search and sort the reports and dashboards.

Should dashboards be deleted?

You should organize timely meetings to decide that which dashboard is relevant and will be useful and which will not be. The dashboard which is no longer in use and will not be used in future as well, it should be deleted or archived. The unused dashboard deletion feature is also there in the Salesforce and it involves following steps:

Is it important to organize Salesforce dashboard?

Organizing the dashboard may not seems important initially but it may become essential when you will start using Salesforce. There are a number of ready to use software or tools which can optimize the dashboard and make it more organized on AppExchange. These tools can be downloaded and used directly to learn more ways to Maximize Your Salesforce Dashboards .

Does Salesforce have dashboards?

Reports and Dashboards are one of the essential parts of any managerial decision of the organization. Salesforce offers many attractive and beneficial Dashboards, which you can download directly from the AppExchange. You even need not update it manually. Dashboards and reports can not only provide you a communication platform with your team members, even it can also help you in understanding and tracking the data trend. For shared Dashboards, centralized access to data can also be provided. The charts, available in Salesforce can update automatically and help you in avoiding potential problems and provide the successful platform.

Why is it important to keep salespeople organized?

Their efforts are key to your company’s profitability, and keeping them organized will help you maximize their productivity. Some salespeople prefer to work independently, while others like teamwork. Some are farmers, while other are hunters. Balancing and focusing all of these competing qualities is no simple task.

Can an organizational system work?

Whichever organizational system you use, it won’t work properly if you don’t direct the individual efforts of your salespeople. They all have different strengths and weaknesses, different training and experience, and different likes and dislikes. All of those factors must be taken into account when you’re trying to organize your sales force.

How to ensure efficient work order management?

1. Ensure Every Request Begins with an Actual Work Order. Good habits are cultivated at the beginning of any process, and the first step toward ensuring efficient work order management is to create a work order for every project .

What is work order management?

By Danny Wong; Work order management is one of the true unsung heroes in the business world: It paves the way for all of the various units of an organization to service customers efficiently and create sustainable growth. It’s also an intricate process that requires coordination among multiple departments, precise scheduling, and accounting for almost any possibility that can arise in the course of a job.; Disorganized or nonexistent work order management is like sticking a wrench in the spoke of any of your core processes. One of the best ways you can prevent such occurrences is to implement a strong, standardized work order management system (sometimes abbreviated as WOMS and referred to as a Computerized Maintenance Management System, or CMMS). In essence, a work order management system is any codified set of procedures that are designed to catalog facilities’ requests and create action plans. The level of technological sophistication can vary wildly from system to system.; Thanks to the abundance of options currently available, many business owners and facility managers are turning to work order management software in order to take advantage of innovative tools that streamline the process and remove inefficiencies. Some of the tools with these software solutions include smart scheduling assistants, parts and inventory management, mobile apps that allow for updates from any location, detailed work order histories, product databases, and more.; According to a customer service satisfaction study of over 550 companies that utilize maintenance management software, those businesses experienced approximately a 20 per cent reduction in both equipment downtime and materials costs, among numerous other benefits. These software programs also allow for remarkably accurate record keeping, which makes it easier to diligently track your progress in accordance with your operational goals. You can also create a hub of information for any future questions about a particular project.; When choosing a work order management system, there are several important factors to consider, such as the technological skill level of the end-users, whether the system has a history of success in your industry, and if it has a customizable suite of features that can be configured for your business. Once you decide on the most effective solution, there are a number of best practices to apply throughout the work order management system that will reduce response times, save resources, and help control the quality of the work being done.

How can analytics tools help you?

Analytics tools can look at trends in your company and help make your department more proactive, and user behavior can be studied in order to provide a more personalized customer experience. Choose the KPIs that make sense for your organization, and harness the power of real-time data to make detailed assessments concerning the state of your performance.

What is inventory management?

Inventory management features provide new ways to intelligently keep track of parts and service equipment. These tools eliminate the need to check manual inventory records before approving a work order, which allows the end user to be instantly notified if their request necessitates a part or piece of equipment that is out of stock or unavailable. Software solutions can even automatically create purchase orders for products that aren’t currently in stock. This allows facilities departments to be better prepared for the variety of requests they frequently receive.

Why is it important to prioritize work orders?

Successfully prioritizing your work orders is a key tenet of system efficiency. This is why it’s imperative to employ a standardized set of rules for prioritization that lead to consistency throughout the process. Of course, people often want their request to be a higher priority than it actually should be, which is why it’s crucial to develop a rubric and stick to it. Any work request that is necessary to remove a risk for injury or significant asset damage can be evaluated immediately, and the routine requests that occur every day can be addressed at the appropriate time.

Do all orders need approval?

To avoid delays and complications, all orders should be subject to approval prior to actual execution and assignment. Approval will likely be contingent on all required information fields being accurately completed, as well as a review to ensure that any additional budgetary or safety concerns don’t need to be addressed before assigning the work. Upon approval (or cancellation, or a request for revision), a notification can be sent to the end user to inform them of the status change for their request.

Can software databases be turned into information hubs?

Software databases can also be turned into information hubs where authorized parties can instantly see any information about an area or product, including a detailed service history, warranty information, parts lists, and more, that has been worked on. In the past, many of these variables had to be manually located (often from multiple locations) and reviewed before the approval of a project; however, now all of this information can be automatically displayed any time a corresponding work order is requested.

What is Salesforce campaign?

Salesforce campaigns can help you track each of your marketing initiatives in detail. These can include online advertisements, emails, or more specialized marketing events such as demos and tradeshows. You can use campaigns to analyze how many leads you are generating, how much pipeline you are building, and how many deals are closing as ...

How to make a campaign easy to search for?

Have a standard campaign naming convention and stick with it. A good naming convention will make it easy for you to search for campaigns and make it easy for Sales and Marketing to get an idea on the campaign details at a glance.

How many types of campaigns should be included in a campaign?

Keep the total number of type values to no more than 10 and include general types of campaigns rather than specific types.

How long does a campaign influence?

You can set up a campaign influence time frame that specified the maximum number of days between the campaign’s first associated date and the opportunity created date. For example, if you specify a Campaign Influence Time Frame of 15 days and one of your contacts becomes a member of a campaign on June 1, the campaign is considered influential to any opportunity that is created and associated with the contact by June 15. Use the association rules to configure additional criteria that campaigns must meet to be automatically associated to an opportunity.

What is the type field in a campaign?

The Type field on campaigns defines the general types of campaigns you run. Standard values include Advertising, Direct Mail, Email, Telemarketing, Banner Ads, Seminar/Conference, Public Relations, Partners, Referral Program, and Other.

What is campaign hierarchy?

Creaitng a campaign hierarchy, will allow you to group your campaigns into categories that suit your business. There are a few different ways hierarchies can be applied to your marketing practice. Here are three common approaches to campaign hierarchy.

How to add products to an org?

You can add products to the org in different ways. If you have product information living in another system, you can mass upload them with a tool like Data Loader. Or you can add them one by one, as needed.

What is just created store?

That’s… pretty much it. The just-created store is the hub around which the various spokes that you add revolve. This framework gives you maximum flexibility to add what you need to for your business case.

What is the first order of business when it comes to understanding the B2B Commerce data model?

The first order of business when it comes to understanding the B2B Commerce data model is understanding the role of the store. The store in Salesforce is the central place to organize the experience you want to have for your buyers.

Can you associate a catalog to a store?

Once you have a store, you can then relate a catalog to it. If you have several stores set up in your org, you can associate the same catalog to different stores. Catalogs are the organizational principle allowing you to offer products in your store.

How to drag and drop files into Content Builder?

To do this, click Create, then click Upload or hover over Upload to find files on your computer. The files display in Content Builder.

How to create a folder in Content Builder?

To create a folder, right-click the existing folder and click Create Folder. Give your folder a name, and you're ready to go. Use this same menu to delete, rename, or move folders in Content Builder.

How to run an efficient library?

To run an efficient library, you organize books by category, label each book by title or code, and stock them on shelves in alphabetical order. Content Builder gives you lots of options for classifying and finding your content, increasing your company's efficiency with Marketing Cloud.

Why do we use tags in folders?

In addition to folders, tags are a great way to keep your content organized and easy to find. For example, use product types as content tags, to quickly locate content that relates to a specific product. You can create as many tags as you need, but it doesn't hurt to align them with your content strategy.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9