How do I become a Salesforce administrator?
First, go to Salesforce Certification Website and read about the administrator track. Becoming a certified administrator (ADM-201) is the first and most important step. You have 90 minutes to pass a 60-question (multiple-choice) exam with a 65% passing score.
What is Salesforce admin certification exam?
Salesforce Admin Certification is a proctored exam from Salesforce.com. The exam is proctored by Kryterion and can be taken either onsite or online. The certification exam is made up of 60 multiple choice/multi-select Questions with 105 Minutes to complete it.
How much time does it take to prepare for a Salesforce certification?
But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam. If you have previous experience, you may complete it in 2-3 weeks at the same pace.
How much does it cost to take an exam in Salesforce?
Webassesor is the platform used by Salesforce for proctoring these exams. When registering for an exam you also have the option to register for a mock exam. It will cost you $20 for this mock exam and you can only take it once. The one big problem I found using this method was the lack of clear answers.
See more
Is Salesforce admin a stressful job?
We get it! I talk to a lot of Salesforce admins in that same position every day, and I hear a lot about your frustrations and what's stressing you out right now. Even in a candidate's market, when employers are clamoring for your exact skill set, applying for jobs is STRESSFUL.
Is Salesforce admin still in demand?
Yes, salesforce administrators are in demand. This is largely due to Salesforce becoming the number one Customer Relationship Management (CRM) platform, with a 19% share of the CRM market. This means that many roles involving expertise in Salesforce are more in demand than ever.
How do I become a better administrator in Salesforce?
Desirable Skills for Salesforce AdministratorsGood communication skills to enable you to work across the company and help user adoption.Be able to build reports, dashboards and workflow rules.Ability to analyse data and know about security.More items...
What makes a good Salesforce administrator?
A Salesforce administrator should be able to constantly communicate with their team about problems, updates, and processes. The admin needs to communicate with employees, managers, users, and with other teams of the organization.
Is Salesforce Admin a good career 2021?
The pandemic has eventually amplified the desire for a stable, secure job with simultaneous growth within individuals. Individuals are eyeing the most in-demand skills in 2021: Salesforce Skills. The demand for Salesforce professionals is on the rise with companies moving towards digital transformation.
Will Salesforce survive?
Salesforce as a Game Changer It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. The CRM software market in itself is estimated to grow at a rate of about 14% annually in the short-term, through 2017.
Is Salesforce admin job easy?
No, Salesforce admin jobs are not easy. These jobs are challenging because the person in the role must navigate the needs of the end-user in order to provide the best experience with both the system and the company they work for as possible.
What skills do Salesforce admins need?
Salesforce administrators need project management skills to help them perform day-to-day tasks. For example, as an administrator, you apply your knowledge of the platform, skills, tools, and different techniques to meet business goals. To do this, you need to be able to: Lead.
Is Salesforce admin a good career option?
Yes, a Salesforce admin is a good career. This means that many roles involving expertise in Salesforce are more in demand than ever. This includes Salesforce developers, administrators, analysts, and any role requiring talent and experience with the service.
Is being a Salesforce admin hard?
Considering the significant advantages of becoming a Salesforce Certified Admin, obtaining the certification is not that hard. The majority of the aspirants managed to pass the exam with more than 70% marks with just six months of dedicated preparation.
What is daily responsibility for Salesforce admins?
Salesforce adminsistrators are responsible for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups, among many others.
How many Salesforce administrators do I need?
As your company grows and your sales and customer support staff expands, you may need more Salesforce specialists to assist with the different needs. Salesforce recommends to have at least 1 administrator per 30 users, as in the table below.
Our Release Readiness Live prep process
We thought it might be useful to talk about our own process for how we prep for Release Readiness Live content. “It’s one of the more fun parts about our job,” Gillian says, “it gives us an excuse to get tighter with our product organization and look through the incredible breadth of the platform.”
How to communicate changes and new features to your users
Once we’ve done some processing from the release notes, we work with our content teams to get the information out there. That’s Release Readiness Live, but also demo videos, blog posts, and, of course, this podcast.
Full Show Transcript
Mike: Welcome to the Salesforce Admins Podcast, where we talk about product, community, and career to help you become an awesome admin. This week we’re doing what you should be doing, we’re prepping for releases, Gillian.
Take Advantage of Chrome Extensions
If you use Google Chrome to browse the web, you probably use Chrome Extensions.
Minimize Unintentional Emails: Adjust Email Deliverability
Sometimes, when doing data loads, you may accidentally fire emails to Users.
Filter For Records With List Views
Do you waste tons of time trying to find Salesforce records and wish you could filter them? If you were unaware, List Views can provide this for you and your team. List Views are easy to make and give you the ability to filter on almost any field on a record. You can make your own personal List Views to use, or List Views for anyone on your team.
Send Automatic Welcome Emails to New Users
In Salesforce, you can set up automated emails to fire based on actions like creating or editing records, when events occur, or when a specific time period passes.
How to View Archived Activities
In Salesforce you can have Activities, like Tasks and Events, related to records. You can view a record’s Activity History to see past actions associated to the record. However, when reporting, you can only include Activities that are less than a year old. Activities that are over a year old are not deleted but archived instead.
How to Make Rollup Summary Fields On Any Objects
The last Salesforce trick that every great Admin should know is how to create Rollup Summary fields on objects for records that do not have Master-detail relationships to another object. In native Salesforce, you can only create Rollup Summary fields on objects that are detail records in Master-detail relationships with another object.
1. Educate Yourself
Expand your knowledge of the Salesforce Platform whenever you can – try to learn something new every day. Whether that means self-training using Trailhead, getting your Salesforce certification, attending in-person events (post-pandemic) or online events/webinars – or any combination of these.
2. Get Involved with the Trailblazer Community
Join the online Salesforce Trailblazer Community. It’s a great place to learn and connect with other Salesforce Administrators and experts, get new ideas and learn best practices. Join the groups that make sense for how you are using Salesforce and ask questions within those groups. Go to the Answers tab and post a question.
3. Join Your Local Trailblazer Community User Group
Trailblazer Community Groups are local groups that are run by other Salesforce Admins in your geographical area – not by Salesforce. This is THE place to meet other Salesforce Admins and learn about how they are using the platform. Sharing information with other Salesforce Admins, asking them questions about how they solve issues, etc.
4. Attend Dreamforce
I have attended 16 Dreamforces and I have walked away from every single one with new relationships that have shaped my career. From inspirational keynotes, visionary ideas and announcements of new features, Dreamforce will change how you think about your business and the solutions that you are creating.
5. Use Social Channels to Your Advantage
Having a social presence gives you exposure to people beyond your normal reach. Tweet and follow those who tweet about Salesforce, join and participate in Salesforce networking groups on Facebook and LinkedIn. You are bound to learn something new and you might even build your own brand by helping others in those groups with your solutions.
6. Use Your Sandbox
A Sandbox is a copy of your production organization. You can create multiple copies of your organization without compromising the data and applications in your production organization. Sandboxes should be used for EVERY change. Test everything before deploying to production! You can even use a full Sandbox for onboarding new users.
7. Learn When to Say No!
Yes, you read that correctly. You are allowed to say No! Inevitably, someone in your organization is going to come to you and say, “Can Salesforce <insert just about anything here>?” The answer is most likely “Yes, it CAN”. It is your job as the Salesforce expert in your organization to evaluate if it SHOULD.
The Complete Guide to Salesforce User Management
When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.
A problem occurred, please try again later
Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.
A problem occurred, please try again later
Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.
A problem occurred, please try again later
Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.
How I Passed my Salesforce Administrator Certification Exam in 27 days
The coveted & elusive Salesforce Admin Certification is f inally mine! This one badge is proof that I know my shit! Getting here was not easy and my goal is to provide you with a blueprint of how I got my Salesforce Admin Certification.
Day 12–20 Mock Tests
You will find that there are a plethora of places where admins can take mock tests. I did a combination of 3 separate places that helped me A LOT! One of them was by far the most comprehensive as far as featuring real questions asked in the admin exam.
Day 21–24 Online practice test
The last few days were dedicated entirely towards taking that one test which helped me with over 60% of the answers. Now, I want you to know that I did not just start with the Salesforce.com platform. I’ve been a Salesforce Admin since June 2015. I did not know anything about Salesforce when I first started.
Day 25–27 Relax
3 days before my Salesforce Admin Certification, I actually quit the frantic activity of online test-taking and took some time to just relax. I was still using Salesforce in my full-time job so it’s not like I completely quit Salesforce before the exam. Giving yourself some downtime might be good for the noggin!!!
