We can put order by to get latest Email, like below query : select id, Contact.Id, SuppliedEmail, (select id, ccaddress, BccAddress, FromAddress, Subject, ToAddress from EmailMessages order by CreatedDate ASC) from case Thanks,
Full Answer
How do I set up email tracking in Salesforce?
From Setup, enter Activity Settings in the Quick Find box, then select Activity Settings. 2. Select Enable Email Tracking. 3. Click Submit. 1. Click Setup. 2. Click New and create a new picklist value labeled Outbound Email
Are email alerts stored in Salesforce?
Some emails in Salesforce are stored as tasks so you can try to query that object and see if the alerts are saved but I am fairly confident they wont be there either. As of right now, I don't believe that alerts are stored but I've been wrong before.
What does Salesforce sendemail success mean?
SendEmail "success" indicates that the salesforce.com MTA tentatively accepted the email. It is actually placed into a mail queue for later delivery (only after the current transaction completes). This is necessary because salesforce.com does not send the email until after the transaction completes.
How do I access email logs in Salesforce?
There's no programmatic access to email logs; the "Request Email Log" actually queries the MTA's logs for emails sent from the organization. This data isn't specifically stored "in salesforce.com" proper, and thus, there's no access to the information directly.
How do I track a sent email in Salesforce?
In Lightning Experience, email tracking applies to all emails and list emails sent through Salesforce, Office 365, Gmail, Email Relay, and Einstein Activity Capture. From Setup, enter Activity Settings in the Quick Find box, then select Activity Settings. Select Enable Email Tracking. Click Submit.
How do I recall a sent email in Salesforce?
I found out yesterday that there is no way to recall an email sent from Salesforce. In Outlook you could recall a message if it was sent in error and it would be great to have the same functionality available in Salesforce.
How do I search emails in Salesforce?
In RG Email Sidebar Add-In/Google extension, click the search icon in the upper right corner of the Sidebar, then enter your search criteria in the Search in box. 2. In the picklist of record types, select the record type you want to search for. To search for records of all types, select Salesforce.
How do I find my outbound emails in Salesforce?
Track Outbound Emails Sent by Each User in SalesforceAccess the "Type" picklist field from Setup. ... Under the Task Type Picklist Values section, click New and enter a new picklist value labelled Outbound Email.Click Save.More items...
How do you analyze email logs?
0:202:46How to Analyze Salesforce Email Logs - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst we need to go to setup. And on the quick find we type email logs and select from below in thisMoreFirst we need to go to setup. And on the quick find we type email logs and select from below in this section. We can request the logs to sell force. Now we click on request an email log.
What are email logs in Salesforce?
With email logs, you can easily monitor emails sent through Salesforce in the last 30 days. Logs contain information on each email, including the sender and recipient, date and time, delivery status, and any associated error codes. Email logs are in CSV format.
What is email activity in Salesforce?
Choose and configure an email message to be sent on its own or as part of one or more automations. You can put it in sequence with other Automation Studio activities and schedule it for a particular date and time.
What is advanced search in Salesforce?
Salesforce Advanced Search Plugin. Salesforce Advanced Search plugin works in both Classic and Lightning: i) Search any keyword, text or field api name used anywhere in below Salesforce Components, in the result section plugin shows the total number of files where keyword has been used in different components.
How do I search in Salesforce?
0:002:50Search in Salesforce (Lightning Experience) - YouTubeYouTubeStart of suggested clipEnd of suggested clipRecord he clicks into the search box at the top of the page. When he does he sees a list of the fiveMoreRecord he clicks into the search box at the top of the page. When he does he sees a list of the five items he's used most recently he doesn't see Jason in the list. So he begins typing his name as.
How do I enable email logs in Salesforce?
How to Get the Email Logs in SalesforceFrom Setup, enter Email Log Files in the Quick Find box, then select Email Log Files.Click Request an Email Log.Email Logs.Email Log Request.Log Data Options.Fill all the details and click “Submit Request” button.You can download it from your email.